Would you like to save as your currency permanently or for this visit only?
Location broken door handle, cracked up bathtub
It was inexpensive, quiet, with good facilities. Breakfast was somewhat below par, OJ machine broken.
The price to hotel staying experience The hotel heat was off the whole night and was only fixed the next morning.
That the staff was super nice. the next morning I notice along the base of the floor around the air/heating system there was a lot of mold
Very clean, nice staff and pretty good breakfast. It can be a little difficult to get to the location the first time around. Also, very slow computers in the business center.
I have stayed here on numerous occasions and I enjoy the location, price, staff and cleanliness. They must have a problem with people stealing towels because they were very stingy when it came to getting more towels. Also, 1 of the days of our visit the swimming pool was closed as well as our room was not cleaned.
The staff were all vary helpful.
Room was filthy. Smelled terrible. Staff member informed us at 9:30pm, upon arrival, that she had just finished cleaning the room because she had trouble getting the last tenants to leave. Very unprofessional.
The warm cookies, breakfast and nice rooms..
The daily maintenance of our room no
This guest did not leave comments about this hotel.
The location was good, I was going to the Tinley Park Convention Center and it's only nine minutes away. Arrived at the hotel after driving five hours & was told we couldn't check in because we were early. Wouldn't let us check in until 3pm. Carpet looked dirty and when we got our room it had stuff all over the bathroom counter, we won't use this one again.
The entire stay was exactly as expected, clean spacious room, wonderful room service and plenty of parking. The only problem was the empty vending machines but they sold beverages at the front desk.
Nice work out facility, nice pool area, Hotel was very nice. Had dinner and breakfast in Dempsy's, which was very good.
Close to midway airport. Little bit noisy.
The room was nice, quiet and clean. It is over priced. We had to pay and additional $17 for parking overnight in an unsecured parking lot. Needless to say there are no views since it is close to MDW airport, which is why I think it is so overpriced. There was no bottled water in the room. Typically, most hotels provide 1 or 2 complementary bottled waters. I had to call the front desk three times to verify the check out time and kept getting placed on hold.
The service staff was excellent, they were always there if we needed anything and were very frinedly and attentive. We had some issues at check in and the counter staff were helpful and attentive. The room was very small but overall our stay wasn't too bad. The breakfast buffet was well stocked and the menu changed daily. Our room was supposed to be a study. What they did was manage to stuff a desk and sofa bed into a regular sized room along with the king bed. When we opened the sofa bed we had less than a foot between the bed and foot of the sofa bed. This made for very crowded living conditions for our family. We had really expected a larger room for the money we paid. With other choices in the same parking lot, we would have stayed elsewhere had we known in advance. Fortunately, all we did was sleep and shower in our room. I have stayed at other Hampton Inns and this was the first time this has happened.
the people were friendly the toilet made strang noises- not flushing but like water was running through it
The $10/day parking and easy pick-up and drop-off to and from Midway Airport. Closeness to airport and 24/7 bus service. Nice start to our day with a hot breakfast.
Close to the airport. Easy bus pick up to the airport. Nice breakfast.
The December 28, 2015 rain/ice storm delayed our trip home from Jamaica. Hampton Inn had the best rate for a very last minute reservation. They accommodated the eight of us with ease. They made us feel welcome after an unfortunate travel delay. The rooms are large and clean. Breakfast is wonderful. Would definitely go back even without an unexpected delay. Thanks guys!
Very clean, great breakfast, very friendly atmosphere and staff no
Had to pay for parking when the area is not luxery or in an area that most hotels would ask their guest to pay for parking. My son was in a room that was still being renovated. There was no toilet just the sink and shower. Parking was $17 thats ridiculous.....
Efficient front desk--handled all my request quickly. Found closest Doc In the box for me.
Good price for the room. They have a free continental breakfast. The room was clean and comfortable with nice furnishings and HBO. There is an airport shuttle, which I recommend because... They charge ALL hotel guests $17 daily to park a car. They should only charge people who park and fly. The location is near railroad tracks. The noise is not obnoxious, but noticeable.
Very convenient to the airport. Staff very friendly and helpful. TGI Friday's right next door, so dinner was covered. My flight out was delayed at the last moment and the front desk let me back into the room after I had checked out -- sweet, Not much around it other than more hotels. Didn't offer any kind of breakfast other than pastries - so you had to travel to find breakfast.
Amazing and friendly staff Nope!
I like the cleanliness of the room and the professionalism of the staff.
Great staff. Clean. Gym & pool. Had some problems with televsion "buffering". I stayed here will visiting Chicago...it's a little far from downtown. The surrounding neighborhood isn't that great.
clean, new, helpfool staf price
Late check out was very accommodating, social hour was very nice. Kitchen staff went out of way to be of service Only one bed in room, Pull out not comfortable
Location, clean and spacious room, friendly and helpful staff. Ice machines not accessible to guests. Better if I did not need to request ice from staff. They were always happy and quick to help!
Price Old dated sofas. Too much furniture on the room.
Room quality and the friendly/super-helpful staff were all great. Only thing I could say is that it's a bit difficult to find.
The location........ The staff was Friendly, the breakfast was delicious. The room was ++++++++. I've stayed in all of the Marriott's in the area and I always wondered Why I couldn't get into the Residence Inn... Once I entered the ROOM!! I knew WHY!! Everything was Great
GREAT SERVICE! HAD A SMALL ISSUE WITH AC WHEN WE ARRIVED, BUT GUEST SERVICES WAS MORE THEN HELPING TO ACCOMMODATE ME IN ANOTHER ROOM. THANK YOU GUYS!
The room was amazing, it had a full fridge ðŸ‘ŒðŸ¾. It had everything I needed I would stay here again ðŸ‘ðŸ¾
location Check in was terrible
This guest did not leave comments about this hotel.
My family and I enjoyed our stay at this location. We will definitely come back to this hotel next time we visit Chicago.
It was close to the airport and to several major roads that took us into the City or out of town. No, it was a wonderful experience.
This guest did not leave comments about this hotel.
hotel/rooms are clean and roomy. Where do I begin ? I stayed here for New Years while visiting my bf. My stay was great except for one night when I was awoken by yelling and crying by a grown man outside my door arguing with his gf until 3 am. I am not the type to complain, ever, but I just had enough and really needed my sleep. They escorted him out & all was well. Customer service is exceptional here and hotel is beautiful; the only reason I returned a second time. So, I re-booked at the Hyatt for my stay this time around because I felt the previous incident was something out of their hands. This time around I stayed for a total of 3 nights which consisted of my neighbors on both ends screaming and yelling , running up and down my halls until 4:30 am. Not to mention , there was a very strong marijuana smell seeping through my vents. Every time I entered my bathroom, the odor was there. I complained the night before my last stay about the smell to ensure I was not charged for anything & the supervisor advised me the next day they were escorted out. The last day of my check out , I spoke to the manager above Her & asked for a Kate checkout , which I was given. I also advised him of the horrible stay & he responded that they have received no complaints and no one was escorted off the property, and that when he saw me yesterday I looked just fine , like nothing bothered me. All in all, manager was a liar , supervisor was unprofessional, every stay guests are a complete nuisance and you will remain sleepless & staff will not acknowledge your concerns. Also, prices are outrages for location ! I paid almost $600 for 3 nights (this is a discounted price) to smell marijuana for three nights and stay wide awake until my neighbors got tired of running and yelling back and forth . My suggestion, beautiful hotel, staff is friendly but does not really care about your comfort, neighborhood is not nice at all for the price, and hotel is unbelievably noisy.
The staff were so helpful and friendly! The rooms were very clean and spacious.
The staff, and clean modern rooms. Free breakfast was decent. The kingsize suite is very small.
This hotel met expectations on everything except the level of noise. With this hotel being right next to Midway airport you have to expect some noise. Interestingly the airplanes taking off and landing weren't the issue. I'm not sure if it was construction, a train, or something else but for the entire time we were at the hotel there was a periodic, very loud, metal on metal screeching sound that would last for around 5 to 10 minutes then stop. Definitely made it difficult to sleep.
The staff was very welcoming and did a wonderful job of giving us a comfortable stay. The continental breakfast was very disappointing and limited. The hotel was also pricier than what it's worth.
One of the nicest hotels in the Midway complex.
Nothing really stood out. I needed a place to stay for a few days. There was a party on my floor and they were smoking Marijuana and it smelled up the entire hallway. I guess as long as you have a debit card or the required deposit anyone can stay. It's only legit people in emergency situations that get turned away.
__index=0 When I first got there they said they didn't have my reservation
Staff is really nice
location good for us Unable to get hot water for showering on the evening we arrived. Will not utilize this hotel for future stays due to lack of hot water. The bracket in shower to hold the hand held sprayer broken.
Location No ice service have to go to front desk fpr dishes
After reading the reviews about this hotel I was kind of nervous, but this hotel was better than expected. The rooms was extra clean, the staff was very friendly and they have shuttle service to the airport which was great ;) No pool :(
Location was great and value for the price was excellent. And Will was awesome! Very personable and helpful!
Location Every time bathroom light was shut off the circuit breaker would trip for the whole room. Was going to call to let front desk know and phone did not work. walked down to notify and nothing was done by checkout.
It is easy to get there, the staff is nice, the kitchen is very good. The breakfast is too easy.
Nothing Customer service there's no breakfast
The Staff very friendly.
Good shuttle service. Comfortable beds. Close to airport. Good breakfast. Friendly and helpful front desk staff. Had to stay here in a pinch after a flight cancellation and couldn't have been more pleased.
Price was great compared to staying in the city, was easy to get to the airport on the shuttle and then take the train into the city, their shuttle runs all night and day, so as long as you catch the Orange line back to the midway airport, you'll get back to the hotel no problem. A little noisy but what do you expect, next to an airport.