JW Marriott Desert Springs Resort & Spa - Reviews

Beautiful and comfortable.... – Posted 23 Sep 2011

Excellent

Beautiful and comfortable. Excellent service in the restaurants.... more on MYTravelGuide

The rooms are outdated. The... – Posted 9 Sep 2011

Good

The rooms are outdated. The hotels started to get a total renovation that will include the the golf course too. I can't wait to see how is doing to... more on MYTravelGuide

No nightlife ... – Posted 2 Jul 2011

Okay

I am glad I waited to book my trip after a high occupancy weekend because though the hotel property is beautiful the standard room rate is overpriced. The front desk forgot to give us bracelets to the

Great location and the... – Posted 21 May 2011

Excellent

Great location and the grounds are beautiful.... more on MYTravelGuide

Everything was excellent, was ... – Posted 14 May 2011

Excellent

Everything was excellent, was a bit pricey for food. Overall we would go back if we ever go to Palm Desert again.... more on MYTravelGuide

Perfect. I can't wait to go... – Posted 29 Mar 2011

Excellent

Perfect. I can't wait to go next year.... more on MYTravelGuide

Excellent service... – Posted 17 Mar 2011

Excellent

We stayed there for our 25th anniversary - the staff were very helpful. The facility is in excellent shape. We enjoyed the tennis on grass & clay... more on Travelocity

Great place to stay,... – Posted 13 Mar 2011

Excellent

Great place to stay, celebrate event, and relax.... more on MYTravelGuide

The hotel is nice, older, but ... – Posted 24 Feb 2011

Good

The hotel is nice, older, but has everything you need right on the premises.... more on MYTravelGuide

I enjoyed the hotel very much.... – Posted 10 Jan 2011

Excellent

I enjoyed the hotel very much. We normally go to Palm Desert every January and this time around we had wonderful weather. Probably the thing that... more on MYTravelGuide

I was for the most part very... – Posted 10 Nov 2010

Good

I was for the most part very impressed with the hotel and facilities. The wonder whether the room air conditioner would be of any use during hotter... more on MYTravelGuide

Nightmare!... – Posted 11 Oct 2010

Horrible

We stayed at the JW Marriott Palm Desert over a Saturday night hoping for a restful weekend. Unfortunately we discovered after we went to bed that we ... more on Travelocity

It is a wonderful hotel to... – Posted 3 Oct 2010

Excellent

It is a wonderful hotel to stay for long periods as it has so many fantastic pools, golf, and other facilities. The hotel lobby must be unique in... more on MYTravelGuide

Golf Experience June 2010... – Posted 27 Jun 2010

Mediocre

We were badly disappointed at the condition of the golf courses with the greens being the main source of frustration. They were mainly painted dirt... more on Travelocity

I enjoyed the remodel. All... – Posted 7 Apr 2010

Excellent

I enjoyed the remodel. All the staff was friendly from the bell men, to the check in staff to the pool staff who helped me find two chairs!The... more on MYTravelGuide

It is beautiful upon arrival! ... – Posted 29 Mar 2010

Excellent

It is beautiful upon arrival! Beautiful scenery immediately captured our attention! Our room was nice and spacious too.Our shower stall was small!... more on MYTravelGuide

The hotel service was... – Posted 27 Jan 2010

Good

The hotel service was outstanding and great attention to detail as well as good location.The room size was a little smaller than I would of expected... more on MYTravelGuide

Beautiful grounds and... – Posted 23 Jan 2010

Good

Beautiful grounds and property. Spacious and clean room. Excellent value.Charged $25 per day for resort fee without prior notice and we did not use... more on MYTravelGuide

I loved the atmosphere of the ... – Posted 20 Jan 2010

Excellent

I loved the atmosphere of the hotel. It was lively, but relaxed.I wish they did not charge for parking since there is so much room out there.“The... more on MYTravelGuide

Beautiful property.Can't... – Posted 13 Jan 2010

Excellent

Beautiful property.Can't think of a thing, it was PERFECT!“Beautiful property, friendly staff. I was only there for one day, but I will definitely go ... more on MYTravelGuide

Love the resort, great staff, ... – Posted 4 Jan 2010

Excellent

Love the resort, great staff, fabulous location.“This is a one of a kind place in Palm Springs. Highly recommended!”... more on MYTravelGuide

Great customer service,... – Posted 24 Dec 2009

Excellent

Great customer service, luxurious, convenient facilities.Nothing.“I will highly recommend Priceline and the Marriott Hotel in Palm Desert to all my... more on MYTravelGuide

Lobby and golf courses are... – Posted 29 Sep 2009

Excellent

Lobby and golf courses are beautiful.Rooms, restaurants and pool area needs to beupdating.“Idid like the hotel and would return again.I would have... more on MYTravelGuide

Nothing.This hotel is a... – Posted 13 May 2009

Horrible

Nothing.This hotel is a spring break party place. It was terrible. Way to loud in the hall way even after 11 pm. There is a club located in the hotel ... more on MYTravelGuide

Rude front desk staff.“The... – Posted 22 Apr 2009

Good

Rude front desk staff.“The rooms need to be upgraded. It seems like they are spending too much time on keeping the common areas of the hotel... more on MYTravelGuide

Amazing, excellent customer... – Posted 22 Apr 2009

Excellent

Amazing, excellent customer service! Bent over backwards to give us what we needed. Many free items.Main pool was crowded, staff checked bags for... more on MYTravelGuide

The use of facilities and... – Posted 20 Apr 2009

Good

The use of facilities and showers on check out day. Starbucks!Requested two rooms close together on a low floor, but had 6th floor, rooms far apart.... more on MYTravelGuide

Large clean rooms with every... – Posted 16 Feb 2009

Excellent

Large clean rooms with every imaginable amenityHave to pay extra for parking, internet“As a day trip from San Diego, this hotel exceeded our... more on MYTravelGuide

Clean and comfy beds.... – Posted 11 Feb 2009

Excellent

Clean and comfy beds. Beautiful View.“From the moment we walked in, the staff was friendly. Our room was beautiful and perfect for the spa weekend we ... more on MYTravelGuide

For those who desire to be... – Posted 3 Jan 2009

Excellent

For those who desire to be indulgent, this is a very good option.No treats on the pillow upon turn-down. This is a wonderful facility offering a... more on MYTravelGuide

Convenience.Few elevators,... – Posted 10 Dec 2008

Excellent

Convenience.Few elevators, parking poor. Very nice but set up for the wealthy client. Elevator convenience very poor ... more on MYTravelGuide

The palm trees and lights at... – Posted 3 Dec 2008

Excellent

The palm trees and lights at the entrance. If it were not for the resort fees this would be an excellent hotel. I do not use a computer. The 24... more on MYTravelGuide

The lake and grounds were... – Posted 3 Dec 2008

Good

The lake and grounds were very nice, location was fairly convenient.The added resort fee. Very nice location close to most attractions in Palm... more on MYTravelGuide

Every one seems friendly, we... – Posted 25 Nov 2008

Excellent

Every one seems friendly, we had a flat tire and they located a repair shop near by.Numbering system of rooms somewhat confusing, sprawling facility... more on MYTravelGuide

Beautiful facility with 1st... – Posted 9 Oct 2008

Excellent

Beautiful facility with 1st class rooms. It was definitely a 1st class resort-level hotel with an impressive lobby, courteous, professional staff,... more on MYTravelGuide

I really liked the look and... – Posted 25 Sep 2008

Good

I really liked the look and feel of the hotel.Too much walking to get to room. Walls were very thin. The hotel was nice, with a friendly staff. It... more on MYTravelGuide

The entire facility was... – Posted 10 Sep 2008

Excellent

The entire facility was gorgeous and the staff very friendly.The pool was very loud and full of drunk/rowdy/obnoxious guys. Security didn't seem to... more on MYTravelGuide

Nice outdoor area.Filthy... – Posted 9 Sep 2008

Horrible

Nice outdoor area.Filthy room, changed rooms, hotel staff overcharged, we received credit that never received. I have conveyed my experience JW... more on MYTravelGuide

I loved the atmosphere the... – Posted 1 Aug 2008

Excellent

I loved the atmosphere the room was wonderful the grounds beautiful would definitely stay again.I liked everything. Wonderful staff very clean rooms... more on MYTravelGuide

The staff was very helpful... – Posted 12 Jul 2008

Excellent

The staff was very helpful and friendly. We had a wonderful stay!The food was overpriced and not very good. Overall, we had a wonderful stay and... more on MYTravelGuide

Beautiful atmosphere, great... – Posted 8 Jul 2008

Good

Beautiful atmosphere, great beds, wonderful grounds.Security staff. There was a great for security at pool facilities, cops and undercover, that... more on MYTravelGuide

Friendly staff, and the... – Posted 5 Jun 2008

Good

Friendly staff, and the atmosphere was very good.We felt that beside the room, everything else cost money-like all exclusive! We felt good at this... more on MYTravelGuide

Beds were comfortable.Charge... – Posted 5 Jun 2008

Horrible

Beds were comfortable.Charge for parking, Daily fees, long walk from car and lobby to room, hallways smell, WAY over priced for what you get! We will ... more on MYTravelGuide

The room service was... – Posted 30 May 2008

Okay

The room service was excellent!Some of the staff was a bit snooty. Upon arrival, you feel like you have arrived at the latest hot spot. I guess... more on MYTravelGuide

Large, accommodating, nice... – Posted 29 May 2008

Good

Large, accommodating, nice location and outdoor ambiance.Overly crowded pool area, couldn't even find a lawn chair. It is a large nice hotel set on a ... more on MYTravelGuide

This was the place to be on a ... – Posted 28 May 2008

Excellent

This was the place to be on a holiday weekend.Resort fee wasn't disclosed until check out. An oasis in the desert. Good service. Visit leaves on... more on MYTravelGuide