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User Reviews
3.85 out of 5
Overall
Some of the rooms are dark...
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Posted 30 Nov 2011
Good
Some of the rooms are dark and despite of the no smoking rule, smell like smoke. The cottages are right along the paths where the crowds walk by... more on MYTravelGuide
Once might have been great,...
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Posted 29 Aug 2011
Mediocre
Once might have been great, not anymore.....cuts back to service are obvious as well as maintenance.... more on MYTravelGuide
A beautiful paradise. I hope...
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Posted 14 Aug 2011
Excellent
A beautiful paradise. I hope to stay there again..... more on MYTravelGuide
Beautiful...
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Posted 14 Mar 2011
Excellent
The hotel was so much more than I expected. The staff was remarkable. Grounds were well kept and the views were beautiful. Wish I had more time to... more on Travelocity
Worth it!...
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Posted 13 Jun 2010
Excellent
Beautiful grounds and spaces... so much so that they trumped our room (but we did have a balcony off of our room that overlooked the complex. Room... more on Travelocity
An Oasis in the Dessert...
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Posted 10 Apr 2010
Excellent
I was arriving 2 days ahead of my scheduled travel agent FAM in order to enjoy the incredible city of Phoenix. When I first booked my trip I checked... more on IgoUgo
Stay elsewhere...
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Posted 25 Mar 2010
Mediocre
The architecture and grounds are wonderful.The service culture is poor.Broken TVs replaced by yet another broken TV, raucous parties in the main... more on Travelocity
Beautiful Historic Hotel,...
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Posted 26 Dec 2009
Excellent
We booked a last minute holiday and chose the Biltmore Phoenix Astoria at the Octilla Club, which really was above and beyond our expectations. Loved ... more on Travelocity
A great Stay...
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Posted 12 Oct 2009
Excellent
We only stayed at the hotel for two nights and it was great!As I read the other reviews, I saw none of what some of these people were talking about... more on Travelocity
If you can afford this hotel...
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Posted 25 Jun 2009
Excellent
If you can afford this hotel you must stay here, it is worth travelling to visit in its own right. The gardens are immaculate, each hotel wing is... more on Zoover
Beautiful; will definately...
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Posted 4 Jun 2009
Good
Love the hotel and hotel grounds.Room service took some time, portions of food small for the cost, otherwise hotel was wonderful.The Spa was heavenly!... more on Travelocity
Great Place to Avoid During...
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Posted 26 Apr 2009
Okay
After a wonderfully idyllic stay two years ago, we made it a point to book the AB while attending a phoenix concert. The website forgot to mention... more on Travelocity
An Amazing Historical Hotel...
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Posted 7 Apr 2009
Excellent
We got off the plane in Phoenix and headed for the Arizona Biltmore. Although we weren’t staying there, I had previously read reviews about how it... more on IgoUgo
Reconsider...
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Posted 16 Oct 2008
Mediocre
Go and see the architecture, have a drink outside, if you can get served. But I would reconsider staying.The hotel has great character but that does... more on Travelocity
Mixed Bag...
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Posted 6 Oct 2008
Good
First of all, this is a wonderful hotel. It is (or at least can be) a first-class hotel. That said, there is room for improvement:Good points:1. The... more on Travelocity
I really liked the many...
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Posted 30 Jul 2008
Okay
I really liked the many summer activities available.Some areas are very dated, food and drink quite expensive.“We went to this hotel as a weekend... more on MYTravelGuide
Room not ready until 1 hour...
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Posted 20 Jul 2008
Mediocre
Room not ready until 1 hour after check in time. Vauge directions to room on sprawling grounds made for long walk in 113 degree heat. Sliding shower... more on IgoUgo
Beautiful.Ice machine hidden...
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Posted 8 Jul 2008
Excellent
Beautiful.Ice machine hidden behind an unmarked door you had to go outside to get to.“Beautiful hotel. Beautiful room.”... more on MYTravelGuide
i llllllove this hotel!!!!...
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Posted 11 Jun 2008
Excellent
i llllllove this hotel!!!!... more on IgoUgo
It cost a fortune to go...
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Posted 31 May 2008
Okay
To use a towncar to go to old town,kierland or most anywhere we paid about $42 plus tip each way.$100 a day is too much.We don't like to rent a car... more on Travelocity
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