Crowne Plaza Phoenix-Airport - Reviews

Hotel was nice and the staff... – Posted 19 Dec 2011

Excellent

Hotel was nice and the staff was pleasant and accommodating.... more on MYTravelGuide

Asolid one-star hotel with... – Posted 27 Nov 2011

Mediocre

Asolid one-star hotel with dirty linens, dirty bathroom, in a small European style room with only enough room to breathe. The bed was comfortable and ... more on MYTravelGuide

Overall, good for the money... – Posted 19 Apr 2011

Excellent

Overall, good for the money and great location if you want to be near the airport.... more on MYTravelGuide

The location was good. I was... – Posted 23 Dec 2010

Good

The location was good. I was surprised to be charged $4.00 for parking. That was a first. I would stay again, but the parking charge is an issue.... more on MYTravelGuide

They Came Through!... – Posted 19 Dec 2010

Good

On our 2nd day here the manager came through with the room we had reserved. I am very happy that we got our room for our last night!... more on Travelocity

Bad Attitude... – Posted 19 Dec 2010

Mediocre

I booked a room a month ago through Travel Website for me and my kids. Upon arrival the room was not available. The manager could have cared less.... more on Travelocity

All in all very good would... – Posted 25 Nov 2010

Excellent

All in all very good would stay there again.... more on MYTravelGuide

A terrifically good deal for... – Posted 10 Oct 2010

Excellent

A terrifically good deal for what i paid. The interior and rooms are elegant and spacious and the staff was very accommodating.... more on MYTravelGuide

The hotel is by far one of... – Posted 19 Sep 2010

Excellent

The hotel is by far one of the better hotels I have been in and I have traveled most of the western U.S. The hotel staff were very nice. I lost my... more on MYTravelGuide

Horrible experience - bad... – Posted 17 Mar 2010

Horrible

I couldn’t be more disappointed.We drove nine hours through the night (spring training) and when we arrived we were told that our room had been given ... more on Travelocity

AC/Heat unit did not work.... – Posted 28 Jan 2010

Good

AC/Heat unit did not work. Door security eye missing.“Coffee machine missing.”... more on MYTravelGuide

Near airport.“Spacious room... – Posted 31 Dec 2009

Excellent

Near airport.“Spacious room with comfortable bed. Would have liked to have a refrigerator in room. Hotel restaurant was expensive, but very good with ... more on MYTravelGuide

Nice rooms and good bedding... – Posted 31 Dec 2009

Good

Nice rooms and good bedding.“Pleasant place to stay and has all the basics plus small fridge and microwave in rooms.”... more on MYTravelGuide

Close to the airport.“I have... – Posted 24 Nov 2009

Okay

Close to the airport.“I have stayed at this hotel for 10 years now 3-4 a month. I have seen the condition of the property go down hill big time and... more on MYTravelGuide

Nice and quite.“It's a very... – Posted 18 Nov 2009

Excellent

Nice and quite.“It's a very beautiful hotel.”... more on MYTravelGuide

It was very clean.“This hotel ... – Posted 27 Oct 2009

Excellent

It was very clean.“This hotel was the best value for the price paid. Anything you might need they offered. It was very clean, the staff helpful and... more on MYTravelGuide

Great room!The shuttle that... – Posted 20 Oct 2009

Okay

Great room!The shuttle that picks up from the airport made us wait 60 minutes to get us after we called for the service.“Hotel was a nice first class ... more on MYTravelGuide

Good price for the value very ... – Posted 16 Oct 2009

Excellent

Good price for the value very close to airport comfortable rooms.The elevators were dirty.“The room was very comfortable and a terrific bed. The 6th... more on MYTravelGuide

The staff were helpful with... – Posted 11 Sep 2009

Mediocre

The staff were helpful with our business needs.Checked us into an already in use room. Felt embarrassed.“When we checked into our two rooms, first... more on MYTravelGuide

It was extremely close to the ... – Posted 25 Aug 2009

Okay

It was extremely close to the airport with prompt shuttle service and ample on-site parking.The surrounding neighborhood is devoid of services and... more on MYTravelGuide

Close to the airport... – Posted 11 Aug 2009

Okay

Close to the airport.Reception understaffed with amount of travelers checking in and therefore not too friendly or interested.“Good location if you... more on MYTravelGuide

Very clean and friendly staff.... – Posted 28 Jul 2009

Excellent

Very clean and friendly staff.Menu could be expanded to include more lunch items.“Convenient to the airport,clean rooms and restaurant. attentive... more on MYTravelGuide

It was acceptable... – Posted 30 Jun 2009

Okay

Not that great.Just acceptable.... more on Travelocity

It was close to the Phoenix... – Posted 3 Jun 2009

Good

It was close to the Phoenix Airport.It is an old Crowne Plaza which needs some fixing up.“It was fine for my wife and I as we were flying out early... more on MYTravelGuide

Friendly staff, clean room,... – Posted 29 May 2009

Excellent

Friendly staff, clean room, accommodated special requests.“We enjoyed our stay and the proximity to the airport was perfect for our needs. The staff... more on MYTravelGuide

The location. The pool. The... – Posted 26 May 2009

Good

The location. The pool. The fitness center.Noisy fans/AC. Parking fees. I had stayed at this same hotel the week before and had left my swim suit... more on MYTravelGuide

Close to airport.Food was... – Posted 21 May 2009

Okay

Close to airport.Food was terrible.“Hotel was fine. Beds comfortable. Restaurant was terrible. Food was overpriced and tasted horrid.”... more on MYTravelGuide

Clean.Expensive parking and... – Posted 15 May 2009

Mediocre

Clean.Expensive parking and costly internet service.“Very disappointed about the costly parking and cost for wireless internet service.”... more on MYTravelGuide

Pleasant, helpful staff and... – Posted 7 May 2009

Excellent

Pleasant, helpful staff and great beds!“Great value!”... more on MYTravelGuide

The proximate to the airport... – Posted 16 Feb 2009

Okay

The proximate to the airport.The hotel is outdated and is in need of a serious remodel.“The hotel needs a remodel. Some rooms have been remodeled.”... more on MYTravelGuide

Location made it easy to get... – Posted 1 Feb 2009

Okay

Location made it easy to get to airport for my morning flight.Room smelled like smoke and there was nowhere in the bathroom to put beauty products... more on MYTravelGuide

Clean, stylish, nice room... – Posted 2 Dec 2008

Excellent

Clean, stylish, nice room.Internet movies never activated, but I never called about it. Clean, attractive, stylish rooms and hotel, free parking and... more on MYTravelGuide

It had a bottle of water in... – Posted 6 Nov 2008

Horrible

It had a bottle of water in it.The beds were small and the construction and train noises. The rooms were okay but the beds were small. They also had... more on MYTravelGuide

The staff was very friendly... – Posted 4 Nov 2008

Excellent

The staff was very friendly and helpful,Everything was great. Great hotel. ... more on MYTravelGuide

The hotel decor was very... – Posted 3 Nov 2008

Excellent

The hotel decor was very modern and pleasing. Conveniently located and with an ample size parking deck. The lobby decor gives a sense of style and... more on MYTravelGuide

Directions to the hotel from... – Posted 27 Oct 2008

Excellent

Directions to the hotel from the desk staff were difficult. Avery good hotel for flying out of or into Phoenix. ... more on MYTravelGuide

Modern, clean and comfortable.... – Posted 24 Oct 2008

Excellent

Modern, clean and comfortable.CD player did not work. Much nicer than what you'd expect from the outside. Rooms have been totally updated. Definitely ... more on MYTravelGuide

Very comfortable beds... – Posted 21 Oct 2008

Excellent

Very comfortable beds.Elevators from garage and then another elevator to get to your room. This is a very nice hotel, clean and pleasant to be in. A... more on MYTravelGuide

Room and bed were so... – Posted 18 Oct 2008

Excellent

Room and bed were so comfortable.Absolutely nothing - all was perfect. An excellent hotel, very comfortable with all amenities and close to the... more on MYTravelGuide

Location.Cold Jacuzzi and... – Posted 16 Oct 2008

Okay

Location.Cold Jacuzzi and pool water; unable to bring extra blankets requested, we changed our own linens. It was nice they were able to get me a... more on MYTravelGuide

Comfortable beds and... – Posted 15 Oct 2008

Excellent

Comfortable beds and attractive room. Excellent place to stay. ... more on MYTravelGuide

I like the sleep kit they... – Posted 11 Oct 2008

Excellent

I like the sleep kit they supply with eye mask, ear plugs, etc. Free internet.Nothing. Helpful, friendly staff. Easy access off freeway. Inviting... more on MYTravelGuide

The customer service is 5... – Posted 8 Oct 2008

Excellent

The customer service is 5 star. The AC works well!Somewhat musty, only during the monsoons though. The staff is first rate. Customer satisfaction is... more on MYTravelGuide

The staff was friendly and... – Posted 4 Oct 2008

Good

The staff was friendly and helpful.The surrounding area is known to be a drug selling area of town. The room was clean. Some of the lights had burned ... more on MYTravelGuide

Bathroom is about all I can... – Posted 14 Sep 2008

Mediocre

Bathroom is about all I can say.Staff was unprofessional. Had to drive 10 miles to get to a restaurant that had reasonably priced food! Their... more on MYTravelGuide

Provided a relaxation CD... – Posted 13 Sep 2008

Excellent

Provided a relaxation CD called Sleep Soundly, very new age and appropriate for our times.Had a $6.00 fee for parking in their garage while away on... more on MYTravelGuide

Large rooms and free covered... – Posted 10 Sep 2008

Good

Large rooms and free covered parking.One room was very musty, like a basement. This hotel is extremely close to the airport, has free covered... more on MYTravelGuide