Pointe Hilton Tapatio Cliffs Resort - Reviews

Loved the location, loved the ... – Posted 3 Jan 2012

Excellent

Loved the location, loved the room. The pools were great.... more on MYTravelGuide

Nice place, if your counting... – Posted 1 Jan 2012

Horrible

Nice place, if your counting on comfort on the sofa bed forget it. We needed a 1 room suite to accommodate my ill elderly mother so I could help her, ... more on MYTravelGuide

Hotel was great love the... – Posted 19 Jun 2011

Excellent

Hotel was great love the scenery staff was friendly and convinient pool was great.... more on MYTravelGuide

Excellent, love the stay.... – Posted 8 Jun 2011

Horrible

Excellent, love the stay.... more on MYTravelGuide

The views were awesome,... – Posted 3 Jun 2011

Excellent

The views were awesome, relaxing. We were so relaxed that once we were home we were rested and didn't know what to do with ourselves. Room service... more on MYTravelGuide

Room was comfortable, but it... – Posted 25 May 2011

Excellent

Room was comfortable, but it seemed some maintenance had been delayed.... more on MYTravelGuide

Beautiful resort. Central... – Posted 26 Mar 2011

Excellent

We stayed in this resort March 2011.We took a family vacation to Phoenix for the first time, mainly for Spring Training.It was a nice central... more on Travelocity

Nice Hotel... – Posted 19 Feb 2011

Excellent

Hotel is huge!It is a great property, had wonderful staff, a couple of the restaurants were closed but the one that was open was great!Easy check... more on Travelocity

Hotel stay... – Posted 9 Jan 2011

Excellent

The location and set up of this hotel is just gorgeous. The hotel itself is grand old hotel setting, architecture is superb and the views are just... more on Travelocity

Relaxing retreat... – Posted 29 Nov 2010

Excellent

Very friendly staff, clean and large, comfy rooms. My only complaint was that the only free wi-fi was in the lobby or restaurants and if you wanted... more on Travelocity

First class hotel with many... – Posted 30 Sep 2010

Excellent

First class hotel with many amenities. Beds were soft as can be. Truly and excellent experience. This is not the first time staying here and will not ... more on MYTravelGuide

Great Getaway!... – Posted 28 Aug 2010

Excellent

We really enjoyed the Tapatio Cliffs Resort!If arriving at night, be patient, the signs to the lobby are small and hard to see at night.Once in the... more on Travelocity

The pictures just dont show... – Posted 23 Aug 2010

Excellent

The view from the room was amazing and the pools where so nice. At the time i was 3 months pregnant and I took my 5 year old for a just the two of us ... more on Travelocity

Nice but Too Many Surprises... – Posted 7 Aug 2010

Good

If you prefer a debit card over a credit card, be prepared to either have $* per day taken out of your account for ammenities or to put up a minimum... more on Travelocity

Rates were Great ...Service... – Posted 1 Aug 2010

Excellent

We enjoyed the stay....Service was good...Fit our budget...Rooms were clean..Great family fun...Hope to go back some day...and stay longer...Room... more on Travelocity

Great bargain... – Posted 30 Jun 2010

Good

We stayed for one night. We loved the location on the hill. You can access some nice desert hiking trails from the grounds. They have numerous pools... more on Travelocity

GREAT FOR THE MONEY, 6/2010... – Posted 14 Jun 2010

Good

Several pools, adult and family, to choose from.Very friendly and helpfull staff.Hotel site is not what you would expect in Phoenix; trees and a hill.... more on Travelocity

Great employees; questionable ... – Posted 28 Mar 2010

Okay

This property is designed much like a resort you would find in Mexico...many small buildings; 1X roads throughout, on a sharp incline which makes... more on Travelocity

I lost a pair of reading... – Posted 26 Jan 2010

Excellent

I lost a pair of reading glasses,everyone helped look.Restaurant opened one hour later on weekend.“Even when you arelocal, it is worth the stay.”... more on MYTravelGuide

nice hotel... – Posted 10 Jan 2010

Good

Very friendly front desk staff.Concierge wasn't much help.1 1/2 hours to Sedona, 3 hours to Grand Canyon, so a good location to discover other parts... more on Travelocity

Great Customer Service... – Posted 25 Sep 2009

Good

We had a great time at this hotel. From the moment we checked in we experienced outstanding customer service that exceeded our expectations.We were... more on Travelocity

BEAWARE!!... – Posted 19 Jul 2009

Okay

Deposit after I had prepaid with my american express. Many reviews stated eat the Creme brula .The menu in the room was terribly outdated said the... more on Travelocity

The coffee in the room was... – Posted 12 Jul 2009

Good

The coffee in the room was delicious.The building looks worn, the paint scheme super gaudy.“The room was great, divided between bedroom and sitting... more on MYTravelGuide

Luxurious, reasonable... – Posted 3 Jul 2009

Excellent

Luxurious, reasonable distance to Diamondbacks gameTight roads within property, hilly, a bit difficult to walk around property“Very nice resort... more on MYTravelGuide

There were a variety of fun... – Posted 24 Jun 2009

Excellent

There were a variety of fun swimming areas that everyone enjoyed.No Sunday newspapers.“The Hilton Pointe Tapatio is a fun, friendly, relaxed resort... more on MYTravelGuide

The grounds and amenities... – Posted 11 Jun 2009

Excellent

The grounds and amenities were excellent!Nothingnot like.“Beautiful grounds, excellent staff,great beds all aroundgreat experience. Would go back and ... more on MYTravelGuide

Awesome place! Beautiful and... – Posted 5 Jun 2009

Excellent

We had a wonderful time and would definitely go back! All of the employees were extremely welcoming and helpful. This is definitely a family-friendly ... more on Travelocity

The pool and the pool staff... – Posted 22 May 2009

Horrible

The pool and the pool staff was great.No breakfast buffet and not easy access to breakfast with kids.“Very clean. We were able to check in early. The ... more on MYTravelGuide

Large rooms, reading lights... – Posted 14 Apr 2009

Excellent

Large rooms, reading lights by the bed.Huge complex, daily charge for using the work out room.“We had a suite with a balcony and 2 TVs.”... more on MYTravelGuide

Great family atmosphere.“We... – Posted 13 Apr 2009

Excellent

Great family atmosphere.“We loved the facilities and we hope to return in the near future. The staff at the pools were very friendly and helpful.”... more on MYTravelGuide

Very professional, courteous... – Posted 8 Apr 2009

Excellent

Very professional, courteous staff. The room was top-notch.Expensive amenities.“This was a great resort/ hotel. No complaints. We were very pleased... more on MYTravelGuide

Meets expectations for an... – Posted 11 Mar 2009

Excellent

Meets expectations for an upscale resort.Rooms were often made up in the afternoon instead of in the morning.“It can be recommended as a desirable... more on MYTravelGuide

“I would definitely recommend ... – Posted 11 Mar 2009

Excellent

“I would definitely recommend this hotel to all of my friends in the Phoenix area. I had a wonderful stay and truly enjoyed my time there.”... more on MYTravelGuide

Wonderfull Resort... – Posted 6 Mar 2009

Excellent

The whole experience was great. The grounds were clean , the room was big and had a great view. The staff was friendly and very accomdating. The... more on Travelocity

Awesome ambiance.Parking was... – Posted 2 Mar 2009

Excellent

Awesome ambiance.Parking was cramp.“Staff was friendly.-”... more on MYTravelGuide

Great family resort... – Posted 25 Feb 2009

Good

I just returned from a 5 day vacation at the Pointe Hilton Tapatio Cliffs Resort with my 17 year old daughter and 10 year old son.All in all we had a ... more on Travelocity

The spaciousness of rooms,... – Posted 18 Feb 2009

Excellent

The spaciousness of rooms, friendliness.Hard to walk around the property.“It was a beautiful hotel and the perfect getaway in Phoenix.”... more on MYTravelGuide

Beautiful settings, nice... – Posted 18 Feb 2009

Excellent

Beautiful settings, nice atmosphere.Nothing.“It was a breeze to check in and out room was BEAUTIFUL, grounds were BEAUTIFUL. My husbands only request ... more on MYTravelGuide

Beautiful large rooms with... – Posted 17 Feb 2009

Excellent

Beautiful large rooms with great views.“Beautifully located in the hills that surround Phoenix. Great services and large spacious rooms with living... more on MYTravelGuide

Will return to this Hotel... – Posted 8 Feb 2009

Good

Great food, Great service, This is a beautiful property. My son and I had a great experience at this hotel.Nice gift shop, freindly staff, seems to... more on Travelocity

Comfortable, clean rooms with ... – Posted 21 Jan 2009

Okay

Comfortable, clean rooms with excellent linens.Remote location. Maze format of rooms.“Not worth the trouble to find parking and the room in order to... more on MYTravelGuide

Front desk was friendly.... – Posted 20 Jan 2009

Mediocre

The room was nice. The tv movie menu said 10 shows for 3.99. But we got charged for all of them. My 2 year old triped on the elec. cords hanging out... more on Travelocity

great place to stay... – Posted 4 Jan 2009

Excellent

We really enjoyed staying at this resort and thought we got our moneys worth.Very large rooms that were set up great for a family.One thing we were... more on Travelocity

Location good and staff... – Posted 4 Jan 2009

Excellent

Location good and staff wasvery helpful and friendly. Excellent resort-style hotel right in the heart of Phoenix AZ surrounded by mountains and... more on MYTravelGuide

Beautiful property, great... – Posted 4 Jan 2009

Excellent

Beautiful property, great resort & relaxing feeling to the hotel.I am very sensitive to smoke and my room smelt like someone smoked in there.... more on MYTravelGuide

Great promise - poor follow... – Posted 23 Dec 2008

Mediocre

We chose a 1 King 1 Bedroom Suite, sounded like a good room for the two of us. I have stayed in some VERY cheap hotels and motels, but I have never... more on Travelocity

Very calm atmosphere and good ... – Posted 3 Dec 2008

Good

Very calm atmosphere and good facilities.It was rather close to the highway. Very nice place to stay. We had a good time. ... more on MYTravelGuide