Brookwood Inn - Pittsford - Reviews

The hotel is conveniently... – Posted 30 Dec 2011

Excellent

The hotel is conveniently located with easy parking. Our three night stay was pleasant and comfortable. The staff was friendly and the breakfast... more on MYTravelGuide

Not one of there regular... – Posted 7 Dec 2011

Okay

Not one of there regular rooms. I was put on the terrace level, slightly below grade. Furniture was all banged up. Bathroom was outdated. There was... more on MYTravelGuide

We left a list of... – Posted 17 Sep 2011

Okay

We left a list of deficiencies withe the front desk which included things such as a very noisy air conditioner missing tiles in the bathroom.... more on MYTravelGuide

Nice hotel, clean rooms,... – Posted 24 May 2011

Good

Nice hotel, clean rooms, friendly staff. In town 1 night for a party. Have already booked another room and recommended a family member to stay here... more on MYTravelGuide

I recommended this hotel for... – Posted 12 May 2011

Excellent

I recommended this hotel for it's beautiful setting, convenient to major highways, and they now have included free self-serve breakfast.... more on MYTravelGuide

Check in/out was efficient,... – Posted 7 Mar 2011

Okay

Check in/out was efficient, room met expectations. Odd that one can't charge anything in the restaurant to one's room, yet breakfast is included in... more on MYTravelGuide

Rooms are nice and clean.... – Posted 12 Nov 2010

Good

Rooms are nice and clean. Improved remote for TV.... more on MYTravelGuide

In general the Inn is good... – Posted 8 Nov 2010

Good

In general the Inn is good for the price and would recommend to friends.... more on MYTravelGuide

Great place to stay in... – Posted 8 Nov 2010

Excellent

Great place to stay in Rochester. I have stayed here twice and will come back again next time I am in the area. Great restaurant.... more on MYTravelGuide

Convenient to my locations... – Posted 27 Oct 2009

Excellent

Convenient to my locations.Work on getting the bottom of tub mat cleaned.“I really enjoyed staying there. It was comfortable and overall the room was ... more on MYTravelGuide

Friendly staff, good location ... – Posted 8 Oct 2009

Excellent

Friendly staff, good location and clean hotel.“An overall good experience.”... more on MYTravelGuide

Great location, larger than... – Posted 6 Oct 2009

Excellent

Great location, larger than typical hotel rooms, well kept lobby and a pool area.Pool was a little cold.“I was not sure what to expect after reading... more on MYTravelGuide

Location.Staff and the fact... – Posted 24 Sep 2009

Mediocre

Location.Staff and the fact that they had me in a smoking room then switched me to a handicap room.“The Hotel was nice but they had vandalism, the... more on MYTravelGuide

Clean, spacious and quiet... – Posted 13 Sep 2009

Excellent

Clean, spacious and quiet room. Relaxed setting.Nothing objectionable.“The hotel is located on a nicely treed property in a small suburban village... more on MYTravelGuide

Excellent Location - Clean... – Posted 8 Sep 2009

Excellent

Excellent Location - Clean quite room - Everything was great.“”... more on MYTravelGuide

Very clean, friendly staff,... – Posted 4 Sep 2009

Excellent

Very clean, friendly staff, well-appointed rooms and common spaces.“Great place to stay while we were there just overnight, I would have loved to... more on MYTravelGuide

Good parking and location... – Posted 20 Aug 2009

Good

Good parking and location.Staff at desk. Hotel smelled like cigarette smoke in the hall ways leading tonon smoking rooms.“Good hotel. Hotel smelled... more on MYTravelGuide

This was the most beautiful... – Posted 17 Aug 2009

Excellent

This was the most beautiful hotel I have ever been in and the beds were incredibly comfortable and the bath tub was great.My stay was too short.“The... more on MYTravelGuide

Cleanliness, location,... – Posted 9 Aug 2009

Excellent

Cleanliness, location, furnishings and staff.“Excellent hotel and would recommend it to all my friends and business associates.”... more on MYTravelGuide

The size of the room.The... – Posted 7 Aug 2009

Excellent

The size of the room.The coffeemaker in the lobby.“A very pleasant stay for what proved to be a very reasonable price for the accomodations.”... more on MYTravelGuide

Great location, beautiful... – Posted 11 Jun 2009

Excellent

Great location, beautiful hotel, staff is excellent.Breakfast buffet was weak and the lighting of the buffet-nonexistent.“Great hotel, great location ... more on MYTravelGuide

Pool was available 24/7.“Very ... – Posted 11 Apr 2009

Good

Pool was available 24/7.“Very nice and basically efficient and excellent housekeeping. There were many good choices nearby and within walking... more on MYTravelGuide

The staff was not friendly... – Posted 2 Apr 2009

Okay

The staff was not friendly.“It was okay.”... more on MYTravelGuide

Awesome place, lots of... – Posted 12 Oct 2008

Excellent

Awesome place, lots of pillows.“This place was great. The lobby was open and inviting. The pillows were comfy and numerous. The room was spacious and ... more on MYTravelGuide

Safe, clean, internet access... – Posted 3 Oct 2008

Excellent

Safe, clean, internet access without laptop.Didn't provide sufficient paper for notes during phone calls, etc.“Pleasant, clean, safe, easily... more on MYTravelGuide

Convenient location and quiet ... – Posted 29 Sep 2008

Good

Convenient location and quiet rooms.“Rooms are spacious, clean, and quiet. Friendly service. Convenient location.”... more on MYTravelGuide

Fantastic bed and bedding... – Posted 25 Sep 2008

Good

Fantastic bed and bedding.“Arrived late. Left early. Just the type of sleeping accommodations that I was looking for.”... more on MYTravelGuide

Very comfortable room with... – Posted 9 Sep 2008

Excellent

Very comfortable room with King bed and work desk; pleasant lobby area, excellent restaurant.NA.“It was a pleasant surprise to find this lovely hotel ... more on MYTravelGuide

Rooms were very roomy. Entire ... – Posted 7 Sep 2008

Excellent

Rooms were very roomy. Entire facility nicely decorated.Although immediately off interstate, entrance was not well marked.“Upon entering this hotel,... more on MYTravelGuide

Good location, very quiet... – Posted 7 Sep 2008

Mediocre

Good location, very quiet.Room was not clean hairs, dust etc.“Hairs were found in the bed and bathroom, tables were dusty and the main window was so... more on MYTravelGuide

The staff was helpful and... – Posted 3 Sep 2008

Excellent

The staff was helpful and accommodating; the room was clean and fresh.The walls are mighty thin!“The initial view of the building looks a bit... more on MYTravelGuide

Huge, attractively appointed... – Posted 1 Sep 2008

Excellent

Huge, attractively appointed rooms; convenient location.“The Brookwood Inn has become my preferred hotel for a stopover when moving my daughters... more on MYTravelGuide

Staff was very helpful.Low... – Posted 1 Sep 2008

Mediocre

Staff was very helpful.Low ceilings, cold hot tub, not towels at pool, pool area was dirty.“We stayed here one night after staying at the Woodcliff... more on MYTravelGuide

The front desk staff was... – Posted 30 Aug 2008

Excellent

The front desk staff was excellent. The beds and pillows amazing!Hot air temp in the pool area and no sauna.“Excellent stay with great little village ... more on MYTravelGuide

Room was comfortable with... – Posted 30 Aug 2008

Good

Room was comfortable with amenities.Did not offer room service for breakfast. Front desk staff cold.“Location good for Rochester business area.... more on MYTravelGuide

PCs and printing were easily... – Posted 25 Aug 2008

Excellent

PCs and printing were easily accessible in the upper foyer/lobby area. Very convenient.The lighting in the bathroom was a little dim.“The location is ... more on MYTravelGuide

Easy to find, beautiful pool, ... – Posted 21 Aug 2008

Good

Easy to find, beautiful pool, lovely rooms, no problems.Noisy!“My grandchildren, children and I had a lovely time at the Brookwood, infact we wished... more on MYTravelGuide

Staff was extremely courteous ... – Posted 18 Aug 2008

Good

Staff was extremely courteous and assisted us with driving directions for our evening engagement.Air conditioning in 1st room did not work - we... more on MYTravelGuide

The staff was very friendly... – Posted 11 Aug 2008

Good

The staff was very friendly.It was made clear to us that we got the worst rooms.“Very charming. Older rooms, but very clean. Beds were very... more on MYTravelGuide

Leaving.Staff was unpleasant... – Posted 8 Aug 2008

Horrible

Leaving.Staff was unpleasant and simply wanted to argue a point. Requested non-smoking room and they provided a smoking room.“Horrible experience. If ... more on MYTravelGuide

Price.Staff said they would... – Posted 6 Aug 2008

Good

Price.Staff said they would use an ozone machine in room, but didn't.“The hotel could not give us a smoking free room, and failed to follow up with... more on MYTravelGuide

Location.Smoking room,... – Posted 6 Aug 2008

Okay

Location.Smoking room, clogged toilet on arrival, broken air conditioner on arrival, offered febreeze to me for smoke smell.“Conveniently located,... more on MYTravelGuide

The pool was open 24 hours... – Posted 6 Aug 2008

Excellent

The pool was open 24 hours.There was no continental breakfast.“I would recommend this hotel. Our room was clean and the hotel was quiet. We had a... more on MYTravelGuide

Convenient location.NA.“The... – Posted 2 Aug 2008

Okay

Convenient location.NA.“The hotel room was not what I envisioned for a 3 star hotel room. The bed was too soft and did not provide much back support. ... more on MYTravelGuide

Beautiful hotel in a really... – Posted 1 Aug 2008

Excellent

Beautiful hotel in a really pretty town.Food at breakfast buffet was cold.“Overall, very nice hotel in a really picturesque town (Pittsford, NY).... more on MYTravelGuide

Beautiful hotel. Our king... – Posted 31 Jul 2008

Good

Beautiful hotel. Our king size bed was very comfortable.Air conditioning not very effective.“We enjoyed the pool very much. The king size bed was... more on MYTravelGuide

Beautiful lobby, very nice... – Posted 31 Jul 2008

Excellent

Beautiful lobby, very nice room.Breakfast was sub-par.“Very nice hotel, room was pleasant and large, comfortable bed. Lobby and business center... more on MYTravelGuide