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User Reviews
3.85 out of 5
Overall
Good customer service. Nice...
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Posted 1 Dec 2011
Good
Good customer service. Nice bed with a great shower. The hotel needs to upgrade the TVs. When watching ESPN I could not read the ticker on the bottom ... more on MYTravelGuide
Comforter had stains. Hair in ...
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Posted 25 Nov 2011
Okay
Comforter had stains. Hair in bathroom. Charge for continental breakfast which tasted and looked horrible.... more on MYTravelGuide
The rooms were well...
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Posted 24 Nov 2011
Excellent
The rooms were well maintained and comfortable and the staff was willing to help in any which way. They were always ready with directions or to help... more on MYTravelGuide
I have stayed at this hotel...
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Posted 11 Jul 2011
Okay
I have stayed at this hotel several times and I have enjoyed each visit. However, this timeI was not please with my stay. The room was musty. The... more on MYTravelGuide
This hotel is conveniently...
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Posted 10 Jul 2011
Good
This hotel is conveniently located to shopping and dining. Our room was quiet, clean and had comfortable beds and showers with good water pressure.... more on MYTravelGuide
The hotel was as good as any...
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Posted 23 May 2011
Excellent
The hotel was as good as any Hampton (breakfast isn't included but fairly priced)I have stayed at and paid much more per night. You won't be sorry... more on MYTravelGuide
Hotel needs a good clearing....
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Posted 9 May 2011
Horrible
Hotel needs a good clearing. Pool area not too clean especially hot tub was stained and did not look healthy. Although we had booked 2 rooms for 2... more on MYTravelGuide
Nice room for the money!...
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Posted 25 Apr 2011
Good
Nice room for the money!... more on MYTravelGuide
My family's stay was average...
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Posted 8 Apr 2011
Okay
My family's stay was average at best. Unfortunately one highlight to any trip with my two sons is to go swimming at the pool's hotel and I do not... more on MYTravelGuide
Hotel staff very friendly, I...
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Posted 31 Mar 2011
Excellent
Hotel staff very friendly, I have sent an e-mail to the General Manager to let him know. Clean rooms, very comfortable beds and pillows.... more on MYTravelGuide
I came very late, but hotel...
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Posted 7 Mar 2011
Excellent
I came very late, but hotel guy met us very friendly and helpful. Thank you. I would like to stay Courtyard again.... more on MYTravelGuide
Disappointing...
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Posted 24 Feb 2011
Mediocre
Disappointing... more on MYTravelGuide
The key card reader was broke ...
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Posted 4 Jan 2011
Okay
The key card reader was broke the entire time we were there so the front desk staff had to let you in your room, into the pool area. The pool was... more on MYTravelGuide
Hotel is great for business...
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Posted 22 Dec 2010
Excellent
Hotel is great for business travelers or people coming to town and have family spread out all over MI. Location is convenient hotel is clean and... more on MYTravelGuide
Basic Hotel...
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Posted 27 Apr 2010
Okay
This hotel is very basic.The rooms are very small in my opinion.The staff was nice, the rooms were a bit old and only provided limited basics.I would ... more on Travelocity
The hotel was clean, and had...
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Posted 25 Nov 2009
Excellent
The hotel was clean, and had everything we needed.I would have liked the hotel to be closer to where we were going but I understood the area it could ... more on MYTravelGuide
Comfortable and clean.Pool...
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Posted 27 Oct 2009
Good
Comfortable and clean.Pool was small and beds were small.“Hotel is fine for an overnight get away rooms very clean and stay was comfortable.”... more on MYTravelGuide
Clean room, and comfortable...
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Posted 20 Oct 2009
Excellent
Clean room, and comfortable bed.“The hotel was clean, the bed was comfortable and the sheets were soft and not scratchy. Friendly staff.”... more on MYTravelGuide
Great location free WiFi,...
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Posted 19 Sep 2009
Excellent
Great location free WiFi, clean and personable. I have already recommend Priceline to friends before I checked out.The cable channels and the coffee... more on MYTravelGuide
“This hotel had everything I...
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Posted 10 Sep 2009
Excellent
“This hotel had everything I needed and in a great proximity to both shopping at Great Lakes Crossing and to the zoo. We enjoyed our stay.”... more on MYTravelGuide
Close to where I wanted to be....
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Posted 12 Aug 2009
Horrible
Close to where I wanted to be.Charges for breakfast buffet not displayed.“The breakfast buffet/rolls, juices etc. is usually free in hotels, unless... more on MYTravelGuide
Non-smoking property.No free...
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Posted 11 Aug 2009
Good
Non-smoking property.No free continental breakfast.“Clean & comfortable room. Friendly staff. Great shower head! Would have been nice if hotel... more on MYTravelGuide
clean friendly good...
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Posted 1 Aug 2009
Okay
clean friendly good locationearly check in policy“Not being able to check in 50 min early overshadowed an otherwise pleasant stay. At the time only... more on MYTravelGuide
Nice sheets. Very comfortable....
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Posted 10 Jun 2009
Good
Nice sheets. Very comfortable.Common areas could use updating.“Nice hotel. Definitely worth what we paid to stay.”... more on MYTravelGuide
Staff was very friendly...
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Posted 9 Jun 2009
Excellent
Staff was very friendly.“Great room, easy access-clean friendly. The breakfast smelled really yummy although I did not eat. Great staff at the front... more on MYTravelGuide
Clean and comfortable...
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Posted 28 May 2009
Good
Clean and comfortable.“Overall for a Courtyard, the beds were very comfortable, clean and met our expectations.”... more on MYTravelGuide
Not much to say.“I just want...
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Posted 21 May 2009
Mediocre
Not much to say.“I just want give my review. Front desk staff was not friendly, staff didn't tell us anything about the hotel. When I was going to... more on MYTravelGuide
Clean; nice fluffy new...
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Posted 11 Mar 2009
Excellent
Clean; nice fluffy new bedding & linens.No complimentary breakfast.“Great hotel. This is minutes from the interstate highway & proved to be a super... more on MYTravelGuide
Very clean and updated room....
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Posted 10 Mar 2009
Excellent
Very clean and updated room. Friendly staff.“The hotel was clean, updated, and convenient to everywhere we needed to go. The staff was very friendly. ... more on MYTravelGuide
We felt welcome to use the...
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Posted 11 Feb 2009
Good
We felt welcome to use the lobby area for conversation and games. It was very neat and clean.The pool was not open. No restaurant on premises.“We... more on MYTravelGuide
Quiet! Only here the doors...
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Posted 16 Jan 2009
Excellent
Quiet! Only here the doors shut, the beds were excellent.The heat in room 2 loud had to shut off 2 sleep.“Best stay the higher rating; quality room... more on MYTravelGuide
The customer service woman at ...
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Posted 1 Dec 2008
Excellent
The customer service woman at the check in counter was excellent!“The customer service woman was excellent, and so nice, she even gave us a coupon... more on MYTravelGuide
I thought the breakfast was...
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Posted 18 Nov 2008
Excellent
I thought the breakfast was too much for what we got. I could have got a meal cheaper at Big Boys' or Denny's.“I really liked the hotel, I was well... more on MYTravelGuide
Good location and clean.No...
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Posted 12 Nov 2008
Excellent
Good location and clean.No fridge in room.“Clean hotel in a convenient location with restaurants nearby.”... more on MYTravelGuide
No continental breakfast...
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Posted 18 Sep 2008
Excellent
No continental breakfast.“Very nice, liked balcony, neat & clean.”... more on MYTravelGuide
Convenient location, nice...
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Posted 4 Sep 2008
Good
Convenient location, nice clean room.Front desk staff could have been more helpful.“Everything was top notch, nice clean room, comfortable bedding.... more on MYTravelGuide
Clean, spacious, quiet and...
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Posted 2 Sep 2008
Excellent
Clean, spacious, quiet and comfortable.The restaurant was a little pricy for a breakfast.“Pleased and will stay again. Great price for quality.”... more on MYTravelGuide
Location was great, near...
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Posted 16 Aug 2008
Good
Location was great, near venue.Room smelled like cigarettes.“Nice place to stay, clean and comfy.”... more on MYTravelGuide
The staff, cleanliness, close ...
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Posted 18 Jul 2008
Excellent
The staff, cleanliness, close to restaurants, comfortable beds.NA.“Stayed there for about 12 days while on a trip. Everyone was super nice and it was ... more on MYTravelGuide
Air conditioner did not work...
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Posted 28 May 2008
Okay
Air conditioner did not work.“Decent hotel, away from the beaten path.”... more on MYTravelGuide
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Hotel Pontiac |