Located in Puerto Natales, Alcázar is on the Strip and close to Plaza de Armas. Regional points of interest also include Cueva del Milodon. Alcázar features a coffee shop/café and a bar/lounge. Room service is available 24 hours a day. The hotel serves a complimentary breakfast. Complimentary wireless and wired high-speed Internet access is available in public areas and the hotel has an Internet point. Concierge services, tour/ticket assistance, and tour assistance are available. Guest parking is complimentary. Additional property amenities include a library, multilingual staff, and laundry facilities. This is a smoke-free property. A total renovation of this property was completed in December 2011. 18 guestrooms at Alcázar feature minibars and coffee/tea makers. Accommodations offer city views. Beds come with down blankets. Bathrooms feature shower/tub combinations with rainfall showerheads. They also offer televisions and makeup/shaving mirrors. Wireless Internet access is complimentary. In addition to complimentary newspapers, guestrooms offer direct-dial phones as well as free local calls (restrictions may apply). LCD televisions have premium cable channels, free movie channels, and complimentary TV Internet access. Rooms also include windows that open and clock radios. Guests may request microwaves, irons/ironing boards, and hair dryers. A nightly turndown service is offered and housekeeping is available daily. Guestrooms are all non-smoking.
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