Hotel Puerto Palace

4 stars
C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Puerto de la Cruz, Spain
+34 922 372 460
8.6
Very good
based on 5280 reviews
5,280 reviews
Fri 19/6
-
Sat 20/6
2 guests, 1 room
Deals from
£46
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 1 twin bed
£46
Standard Room, bed type unknown
£53
King room, bed type unknown
£111
25 more Hotel Puerto Palace deals
25 more Hotel Puerto Palace deals
Other
Bathroom
Lounge
Bedroom
Pool
Lobby
Balcony
Banquet hall
Bedroom
Other
Bedroom
Bedroom
Balcony
Bedroom
Balcony
Bedroom
Bedroom
Bedroom
Balcony
Photos of Hotel Puerto Palace
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.6
Very good rating
Based on 5,280 verified guest reviews

Latest deals for Hotel Puerto Palace

Fri 19/6
-
Sat 20/6
Double room, 1 twin bed
£46
nightly with fees
King room, bed type unknown
£111
nightly with fees
Standard Room, bed type unknown
£118
nightly with fees
Standard Room, bed type unknown
£53
nightly with fees
Double room, bed type unknown
£97
nightly with fees
Standard Room, bed type unknown
£57
nightly with fees
Double room, bed type unknown
£82
nightly with fees
Standard Room, bed type unknown
£58
nightly with fees
Double room, bed type unknown
£100
nightly with fees
Standard Room, bed type unknown
£60
nightly with fees
Double room, bed type unknown
£75
nightly with fees
Standard Room, bed type unknown
£60
nightly with fees
Double room, bed type unknown
£99
nightly with fees
Double room, bed type unknown
£71
nightly with fees
Standard Room, bed type unknown
£80
nightly with fees
Standard Room, bed type unknown
£76
nightly with fees
Double room, bed type unknown
£96
nightly with fees
Double room, bed type unknown
£97
nightly with fees
Standard Room, bed type unknown
£99
nightly with fees
Double room, bed type unknown
£101
nightly with fees
Standard Room, bed type unknown
£141
nightly with fees
Double room, bed type unknown
£102
nightly with fees
Standard Room, bed type unknown
£124
nightly with fees
Standard Room, bed type unknown
£102
nightly with fees
Double room, bed type unknown
£108
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Hotel Puerto Palace

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Beach access
  • Fishing
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Mini-golf
  • Table tennis
  • Basketball court
  • Hiking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Private bathroom
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Sea view
  • Solarium
  • Soundproof rooms
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Swimming pool toys

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Refrigerator
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • First-aid kit
  • Safe

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Laundry

  • Laundry facilities
  • Laundry service
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Shuttle service

Reviews of Hotel Puerto Palace

8.6
Very good
5280 verified ratings
Wonderful
2663
Very good
1311
Good
724
Okay
244
Fair
165
Mediocre
84
Poor
89

Summary of reviews

Guests say
Guests appreciated the hotel's spacious rooms, beautiful and well-maintained pools, and generally good service. The pool area and gardens were frequently highlighted as major positives. However, some guests noted issues with cleanliness, bathroom conditions, and occasional service shortcomings. The hotel offers a pleasant environment especially for families and those looking to relax by the pool and gardens, though some areas could benefit from modernization and improvement.
AI-generated from customer reviews
Pool8 out of 10
Room Size7 out of 10
Bathroom3.5 out of 10
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Location

C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife

What's nearby

  • Parque Taoro0.3 mi
  • Risco Belle Aquatic Gardens0.4 mi
  • Centro de las Orquideas0.5 mi
  • Centro de Buceo El Cardumen0.5 mi
  • Casa Iriarte0.5 mi
  • Sitio Litre0.5 mi
  • Plaza del Charco0.6 mi
  • Playa del Castillo San Felipe0.6 mi
  • Museo Arqueológico del Puerto de la Cruz0.6 mi
  • Iglesia de Nuestra Señora de la Peña de Francia0.6 mi
  • Castillo San Felipe0.6 mi
  • Museo de Arte Contemporáneo Eduardo Westerdahl0.7 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 19056

Essential information about Hotel Puerto Palace

Low season

High season

Average price (weeknight)

Average price (weekend night)

September
December
£86
£92
Cheapest month to stay with an average 42% drop in price.
Most expensive month to stay with an average 69% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hotel Puerto Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Puerto Palace

  • If you’re after a cheap room at Hotel Puerto Palace, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hotel Puerto Palace, plan to stay on a Wednesday or Sunday. The most expensive day is usually Friday.
  • The cheapest price a room at Hotel Puerto Palace was booked for on KAYAK in the last 2 weeks was £84, while the most expensive was £84.
  • How long should you stay at Hotel Puerto Palace? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Hotel Puerto Palace

  • Where is Hotel Puerto Palace located?

    Hotel Puerto Palace is located at C/ Doctor Celestino Cobiella Zaera, 2, 0.4 miles from the centre of Puerto de la Cruz. Parque Taoro is the closest landmark to Hotel Puerto Palace.

  • When is check-in time and check-out time at Hotel Puerto Palace?

    Check-in time is 16:00 and check-out time is 12:00 at Hotel Puerto Palace.

  • Does Hotel Puerto Palace offer free Wi-Fi?

    Yes, Hotel Puerto Palace offers free Wi-Fi.

  • How far is Hotel Puerto Palace from the airport?

    Hotel Puerto Palace is 13.7 miles from Santa Cruz de Tenerife Tenerife-Norte.

  • Does Hotel Puerto Palace have a pool?

    Yes, Hotel Puerto Palace has a pool on-site.

  • How does KAYAK find such great Hotel Puerto Palace hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerto Palace in Puerto de la Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerto Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerto Palace.

Nearby hotels and places to stay

Closest

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5-star hotel
Radisson Resort & Residences Tenerife - Adults Only8.9 Excellent (1,376 reviews)0.09 miAdults only, Outdoor pool, Fitness centre£92+
4-star hotel
Hotel Tigaiga9.2 Excellent (1,700 reviews)0.18 miOutdoor pool, Restaurant, Bar/Lounge£117+
2-star hotel
60% cheaperGlobales Acuario6.9 Good (1,626 reviews)0.27 miOutdoor pool, Restaurant, Bar/Lounge£29+
1-star hotel
64% cheaperHotel Don Cándido8 Excellent (2,023 reviews)0.32 miOutdoor pool, Free Wi-Fi, Business centre£26+

Cheapest

See cheapest stays in Puerto de la Cruz
1-star hotel
64% cheaperHotel Don Cándido8 Excellent (2,023 reviews)0.32 miOutdoor pool, Free Wi-Fi, Business centre£26+
2-star hotel
60% cheaperGlobales Acuario6.9 Good (1,626 reviews)0.27 miOutdoor pool, Restaurant, Bar/Lounge£29+
2-star hotel
60% cheaperTejuma7 Good (1,642 reviews)0.36 miRoom service, Free Wi-Fi, Wi-Fi available in all areas£29+
4-star hotel
4% cheaperAluasoul Orotava Valley8.5 Excellent (1,781 reviews)0.38 miAdults only, snorkelling, Outdoor pool£68+

Most recommended

See most recommended stays in Puerto de la Cruz
4-star hotel
Hotel Tigaiga9.2 Excellent (1,700 reviews)0.18 miOutdoor pool, Restaurant, Bar/Lounge£117+
5-star hotel
Radisson Resort & Residences Tenerife - Adults Only8.9 Excellent (1,376 reviews)0.09 miAdults only, Outdoor pool, Fitness centre£92+
5-star hotel
Gran Hotel Taoro
8.6 Excellent (76 reviews)0.36 miSnorkelling, Outdoor pool, Fitness centre£173+
4-star hotel
4% cheaperAluasoul Orotava Valley8.5 Excellent (1,781 reviews)0.38 miAdults only, snorkelling, Outdoor pool£68+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.4 mi
Santa Cruz de Tenerife Tenerife-Norte
13.7 mi

Everything you need to know for your stay in Puerto de la Cruz