Hotel Citadelle

3 stars
4800 Boulevard Wilfrid-Hamel, Québec City, QC, Canada
Québec City, Canada
+1 418 871 3938
6.9
Okay
based on 1530 reviews
1,530 reviews
Sat 13/6
-
Sun 14/6
2 guests, 1 room
Deals from
£49
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
£49
Standard Room
£50
Superior room
£57
23 more Hotel Citadelle deals
23 more Hotel Citadelle deals
Building
Other
Buffet
Restaurant
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Photos of Hotel Citadelle
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Boasting a Jacuzzi, Hotel Citadelle is situated in Quebec City and offers comfortable accommodation. It also provides on-site parking and Aquarium du Quebec, Universite Laval and Laval University are a short car trip away.

A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. Wi-Fi is also provided.

Rooms at Hotel Citadelle are comfortable and offer a refrigerator, a microwave and a dishwasher. They are also equipped with a hair dryer and an oven.

The area around the hotel has a variety of restaurants and cafés. The La Citadelle de Quebec, Ice Hotel and Parliament Building can be easily accessed by car.

6.9
Okay rating
Based on 1,530 verified guest reviews

Latest deals for Hotel Citadelle

Sat 13/6
-
Sun 14/6
King room
No inclusions
bed type unknown
£103
nightly with VAT
No inclusions
bed type unknown
£109
nightly with VAT
No inclusions
bed type unknown
£161
nightly with VAT
Queen room
No inclusions
bed type unknown
£49
nightly with VAT
No inclusions
bed type unknown
£53
nightly with VAT
No inclusions
bed type unknown
£57
nightly with VAT
Superior room
No inclusions
1 king bed
£57
nightly with VAT
Double room
No inclusions
2 double beds
£58
nightly with VAT
No inclusions
bed type unknown
£65
nightly with VAT
No inclusions
2 double beds
£73
nightly with VAT
Standard Room
No inclusions
1 queen bed
£50
nightly with VAT
No inclusions
bed type unknown
£57
nightly with VAT
No inclusions
bed type unknown
£57
nightly with VAT
Deluxe room
No inclusions
1 king bed
£103
nightly with VAT
No inclusions
1 king bed
£173
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Hotel Citadelle

  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Pyjamas
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Kitchen

  • Wine glasses
  • Electric kettle
  • Shared kitchen
  • Dishwasher
  • Oven
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Dining area
  • Kitchen

Bathroom

  • Shared bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Entire unit located on ground floor
  • Disabled access
  • Lift
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Private entrance

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Key access
  • Key card access
  • 24-hour front desk

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Dining

  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Workspace

  • Fax/photocopying
  • Desk

Pool and spa

  • Hot tub

Parking and transportation

  • Free parking

Outdoor

  • Outdoor dining area

Laundry

  • Iron and ironing board

Reviews of Hotel Citadelle

6.9
Okay
1530 verified ratings
Wonderful
347
Very good
301
Good
323
Okay
180
Fair
174
Mediocre
64
Poor
141

Summary of reviews

Guests say
Guests found the hotel's location convenient and praised the service and staff friendliness. However, many complaints were about cleanliness, including dirty sheets, unpleasant odors, and signs of mold. Bed comfort was also a common issue, with some guests finding the beds uncomfortable or the mattresses too soft. Despite these negatives, some guests appreciated the quiet atmosphere and spacious rooms.
AI-generated from customer reviews
Service7.5 out of 10
Location7.5 out of 10
Bed Comfort3 out of 10
Cleanliness1.5 out of 10
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All reviews

6.0
Okay
Lizzy Wei, Jun 2016
Cons (-) There seem to be hotel rooms and motel rooms at the same facility. The pics online were of nice hotel rooms but the room we stayed in was a motel next to the main building, the floor was sticky and fu...
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Location

4800 Boulevard Wilfrid-Hamel, Québec City, QC

What's nearby

  • Les Galeries de la Capitale2.2 mi
  • PEPS2.8 mi
  • Laval University3 mi
  • Laurier Quebec3 mi
  • Aquarium du Quebec4.2 mi
  • Cartier-Brebeuf National Historic Site4.4 mi
  • Quebec City Armoury5.3 mi
  • Parliament Building5.3 mi
  • Price Building5.6 mi
  • Ursulines de Quebec Museum5.6 mi
  • Citadelle of Quebec5.7 mi
  • La Maison Simons5.7 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 063070, 2026-07-31

Essential information about Hotel Citadelle

Low season

High season

Average price (weeknight)

November
November
£52
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Citadelle

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Citadelle

  • How long should you stay at Hotel Citadelle? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Citadelle

  • Where is Hotel Citadelle located?

    Hotel Citadelle is located at 4800 Boulevard Wilfrid-Hamel in Duberger-Les Saules, 5.3 miles from the centre of Québec City. Les Galeries de la Capitale is the closest landmark to Hotel Citadelle.

  • When is check-in time and check-out time at Hotel Citadelle?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Citadelle.

  • Does Hotel Citadelle offer free Wi-Fi?

    Yes, Hotel Citadelle offers free Wi-Fi.

  • Does Hotel Citadelle offer free parking?

    Yes, Hotel Citadelle offers free parking.

  • How far is Hotel Citadelle from the airport?

    Hotel Citadelle is 3.1 miles from Québec City.

  • How does KAYAK find such great Hotel Citadelle hotel deals?

    KAYAK scours the web for all room deals available at Hotel Citadelle in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Citadelle and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Citadelle.

Nearby hotels and places to stay

Closest

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Cheapest

See cheapest stays in Québec City
3-star hotel
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3-star hotel
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2-star hotel
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2-star hotel
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Most recommended

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3-star hotel
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8.7 Excellent (516 reviews)1.99 miIndoor pool, Fitness centre, Free Wi-Fi£108+
3-star hotel
Quality Inn8.2 Excellent (2,975 reviews)0.56 miIndoor pool, Fitness centre, Free Wi-Fi£92+
4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.3
5.3 mi
Québec City
3.1 mi

Everything you need to know for your stay in Québec City