Sofitel San Francisco Bay - Reviews

High touch experience, great... – Posted 31 Dec 2011

Excellent

High touch experience, great croissants, nice atmosphere.... more on MYTravelGuide

One of the best ever!... – Posted 16 May 2011

Excellent

One of the best ever!... more on MYTravelGuide

Outside grounds nice, Lobby... – Posted 5 Dec 2010

Good

Outside grounds nice, Lobby and area and outside room was very nice. The room that I had this trip was disappointing, carpet was dirty, lower walls... more on MYTravelGuide

It was a nice hotel... – Posted 16 Oct 2010

Good

I was only there for one night. The staff was extremely helpful and friendly. There were some stains on the furniture in my room - it looked like red ... more on Travelocity

GREAT place to stay... – Posted 26 Aug 2010

Excellent

We would never have been able to afford this stay if not for the secret hotel program. That being said it was as affordable as most bay area hotels... more on Travelocity

Really Nice Hotel - needs... – Posted 6 Jun 2010

Good

Our stay was certainly more than comfortable and I will stay here again.The staff were friendly, check-in was a breeze, parking was ample and... more on Travelocity

Not Conducive to a Restful... – Posted 1 Jun 2010

Mediocre

The lobby is gorgeous and the staff were nothing but friendly and and helpful. Upon opening the door to our room, however, I was terribly... more on Travelocity

Quiet location and great... – Posted 18 Apr 2010

Excellent

Quiet location and great customer service.Nothing to tell.“We really enjoyed the quietness of the location. It was away from major roads and freeways.... more on MYTravelGuide

Beautiful accommodations,... – Posted 11 Apr 2010

Excellent

Beautiful accommodations, close to where we wanted to be, and not far from San Francisco.Wish there had been a coffeemaker in the room.“Beautiful... more on MYTravelGuide

The lobby is gorgeous. Very... – Posted 10 Apr 2010

Excellent

The lobby is gorgeous. Very modern-looking. The room was lovely and we had a view of the lake. The location seemed safe.No free Wi-Fi.“The hotel is... more on MYTravelGuide

Beautiful hotel... – Posted 22 Feb 2010

Excellent

Not only did Travelocity have the cheapest rate for this hotel on my travel dates than any other internet website (including the hotel itself), but... more on Travelocity

Great staff, excellent... – Posted 29 Dec 2009

Excellent

Great staff, excellent restaurant, and wonderful room.Nothing! Everything was excellent.“Wonderful hotel, great restaurant. Although we did not have... more on MYTravelGuide

The food is excellent the... – Posted 22 Nov 2009

Excellent

The food is excellent the staff are wonderful and accomodating and the views are lovely.No coffee maker or mini bar in the room, that said, the room... more on MYTravelGuide

Don't count on the airport... – Posted 17 Sep 2009

Okay

The hotel itself was fine -- room was clean and comfortable, staff was courteous. The problem is that the airport shuttle holds only 6 people, and... more on Travelocity

Sofitel Hotel... – Posted 6 May 2009

Excellent

Wereallyenjoyed this hotelit had a very europeanfeel.The fresh croissants where to die for every morning.Service was excellent and hotel had easy... more on Travelocity

Close to major freeway.Musty... – Posted 15 Dec 2008

Good

Close to major freeway.Musty rooms. For a 4-star, I was disappointed in the room. The room smelled like it was formerly the employee smoking lounge.... more on MYTravelGuide

Very clean and modern, Great... – Posted 29 Oct 2008

Excellent

Very clean and modern, Great lake to walk around!The computers were old, slow and unreliable PC's. Get a MAC! We were there to watch our daughter... more on MYTravelGuide

Great Place... – Posted 18 Oct 2008

Excellent

Clean and large room, great staff and free parking... more on Travelocity

location location location... – Posted 17 Oct 2008

Horrible

Beware this hotel is near nothing!!!! there is no easy way to get to San Francisco or the BART from here.....a taxi ride to Candlestick park will... more on Travelocity

Acceptable hotel, quiet area, ... – Posted 25 Sep 2008

Okay

A little dissapointing for Sofitel standard. I stayed in room #955, whenever someone turn on the hot water (my room or room next door), the hot water ... more on Travelocity

Nice public areas.Small room. ... – Posted 10 Sep 2008

Good

Nice public areas.Small room. Pricey, coffee and bottle of water from room service was $25. ... more on MYTravelGuide

The hotel was clean.There... – Posted 28 Aug 2008

Okay

The hotel was clean.There were no sheets on the bed, there was no blanket, we had no coffee pot. Staff doesn't seem to be interested in quality. Our... more on MYTravelGuide

Clash of Services... – Posted 28 Aug 2008

Good

The beginning started out horrible. We went to our room and found it an entire mess. The bathroom had used towels on the floor. The bed was not made, ... more on Travelocity

Nice decor.Rude receptionist. ... – Posted 24 Aug 2008

Okay

Nice decor.Rude receptionist. Nice placement and decor of hotel, wish the personnel matched its caliber. ... more on MYTravelGuide

It is very clean.It's far... – Posted 19 Aug 2008

Excellent

It is very clean.It's far away from San Francisco. I would recommend to friends. ... more on MYTravelGuide

The lobby was very modern and ... – Posted 14 Aug 2008

Good

The lobby was very modern and nice.Room decor was not as modern. Lobby is pretty sensational. Room decor was ok, not like the decor of lobby. Beds... more on MYTravelGuide

Shuttle service is really... – Posted 13 Aug 2008

Horrible

Shuttle service is really poor it just only one shuttle and operate their shuttle only per hour. Actually I don't want to recommend this hotel. Hotel ... more on MYTravelGuide

Clean, luxurious feel.No... – Posted 7 Aug 2008

Good

Clean, luxurious feel.No coffee, no safe, and no fridge in room. Overall, satisfactory and in a decent location near Bay area' a tech centre. ... more on MYTravelGuide

Nice place!... – Posted 6 Aug 2008

Good

Upon arrival there was a lot of energy (loud music) in the lobby/bar area, but it was Friday night, after all! Our room was clean and spacious and... more on Travelocity

The waffle served in the... – Posted 31 Jul 2008

Okay

The waffle served in the restaurant for breakfast.$13 house drink. We started out with a dirty bar of soap in our shower - got another room - got a... more on MYTravelGuide

Lobby looked very nice.Room... – Posted 20 Jul 2008

Good

Lobby looked very nice.Room was small. Looked nice - rooms were small, no coffee maker, overpriced drinks in bar, good atmosphere and ambiance. Very... more on MYTravelGuide

Wonderful lake, wonderful... – Posted 11 Jul 2008

Excellent

Wonderful lake, wonderful ammenities, wonderful restaurants, wonderful people, beautiful room.I counldn't stay longer. The hotel staff was courteous... more on MYTravelGuide

Linens.Filthy room with... – Posted 2 Jul 2008

Mediocre

Linens.Filthy room with cigarette burns on all the countertops. Would not stay here again. ... more on MYTravelGuide