Grand Sierra Resort & Casino Featuring The Summit Tower - Reviews

It reeked of cigarettes... – Posted 6 Jan 2012

Horrible

It reeked of cigarettes walking through the door and the staff wasn't too friendly top that with the resort fee I was charged the hotel didn't live... more on MYTravelGuide

Room was clean but old and... – Posted 27 Dec 2011

Okay

Room was clean but old and cold as in temperature. Good for gamblers that don't require much of a room.... more on MYTravelGuide

Enjoyed the hotel not a... – Posted 3 Dec 2011

Okay

Enjoyed the hotel not a variety of places to eat.... more on MYTravelGuide

I was more than satisfied... – Posted 15 Nov 2011

Excellent

I was more than satisfied with the quality and comfort of this resort/hotel..Especially with the very low rate I paid..I would stay there again and... more on MYTravelGuide

The summit is 4 star plus but ... – Posted 5 Nov 2011

Excellent

The summit is 4 star plus but the regular grand sierra rooms are 3 star at best. The casino itself is great. Fantastic sports book plus movie... more on MYTravelGuide

Love this hotel because you... – Posted 1 Nov 2011

Excellent

Love this hotel because you do not have to leave the hotel to have a great time! Fantastic country saloon hall! Great for a night away!... more on MYTravelGuide

Hidden Resort Fee... – Posted 11 Sep 2011

Okay

Booked it for its free airport shuttle. Charged a $15 "resort" fee which Kayak doesn't tell you about

Great place to stay! Would... – Posted 5 Sep 2011

Excellent

Great place to stay! Would definitely come back again.... more on MYTravelGuide

This is a typical casino... – Posted 5 Sep 2011

Good

This is a typical casino resort. Just off the freeway, it was very easy to get to and being 1.5 miles away from the airport was very convenient. The... more on MYTravelGuide

Nice suite upgrade. I was... – Posted 8 Aug 2011

Good

Nice suite upgrade. I was given a suite because my room was occupied when I walked in on them.... more on MYTravelGuide

Everything was fine except... – Posted 23 Jul 2011

Good

Everything was fine except for the bogus resort fee.....for water (didn't want), pool/spa (didn't use), airport shuttle (didn't use).... more on MYTravelGuide

It is a very family friendly... – Posted 12 Jul 2011

Excellent

It is a very family friendly place many clubs to go into to sit for the adults and the pool and arcade for the kids. Enjoyed the movie theater and... more on MYTravelGuide

I used to love coming to this ... – Posted 4 Jul 2011

Okay

I used to love coming to this hotel. My son and I loved the energy, the arcade, the choices in restaurants. I had not stayed here since it became the ... more on MYTravelGuide

OK, do not arrive late when... – Posted 3 Jul 2011

Okay

OK, do not arrive late when they are busy. they " upgraded our room" to a mini suit with one queen bed.... more on MYTravelGuide

It was very easy to check-in... – Posted 9 Jun 2011

Good

It was very easy to check-in and easy to get to our rooms. The inside staff was very friendly and our rooms were very clean and the beds were so... more on MYTravelGuide

Excellent location, short... – Posted 27 May 2011

Excellent

Excellent location, short drive from Downtown rooms were great, restaurants were good but a little pricey. No covered parking facilities.... more on MYTravelGuide

really nice/clean/and spacious... – Posted 12 May 2011

Horrible

we had two(2) connecting room on the 11th floor.Our stay was comfortable and the bathroom was clean, beds were comfortable, and romms were very clean.... more on Travelocity

It is a very old hotel and... – Posted 17 Apr 2011

Good

It is a very old hotel and needs very much to be updated and refurbished. The furniture in our room was the originals from 1978.... more on MYTravelGuide

I cannot believe you gave... – Posted 1 Apr 2011

Horrible

I cannot believe you gave this hotel a 3-1/2 star rating. It is not even close to Peppermill or Atlantis. It is dirty, food and trash in elevator in... more on MYTravelGuide

Pretty nice... – Posted 19 Mar 2011

Good

The room was pretty nice, much nicer than the Nugget. Also internet is included in the resort fee.The waffle at the diner was pretty good and it... more on Travelocity

The hotel was great, clean... – Posted 5 Feb 2011

Good

Would like to stay there when in Reno Nv. we had a great room.... more on Travelocity

Summit rooms include... – Posted 3 Jan 2011

Excellent

Summit rooms include refrigerator, microwaves and two televisions.... more on MYTravelGuide

I would not recommend this... – Posted 1 Jan 2011

Horrible

I would not recommend this hotel. Rooms were not up to the standards that I expected and the property had an unpleasing smell. They also charged a... more on MYTravelGuide

Dirty Room... – Posted 30 Dec 2010

Horrible

I found hairs everywhere, in bed and on the carpet just as well.Front desk was not interested in servicing your need. I just wanted a room that was... more on Travelocity

Won... – Posted 3 Dec 2010

Horrible

Rates 5th worst of the * or so hotels I... more on Travelocity

over all a great hotel.... – Posted 19 Nov 2010

Excellent

over all a great hotel. wonderful room, very big! cant say any thing bad. Always something going on. had a movie theater, bowling, fun room, lots of... more on MYTravelGuide

Very large well appointed... – Posted 8 Nov 2010

Good

Great place to stay. Very large room.Clean and great kingsize bed.Very good view from lqrge window.Close to airport but four miles or so from... more on Travelocity

Nice hotel, there is an added ... – Posted 19 Oct 2010

Good

Nice hotel, there is an added resort fee of $10.00, $11.30 after taxes which includes 2 small bottles of water, WiFi and the fitness room.... more on MYTravelGuide

Clean rooms beds were nice.... – Posted 19 Oct 2010

Excellent

Clean rooms beds were nice.... more on MYTravelGuide

Don't wait, call security... – Posted 2 Oct 2010

Excellent

What a GREAT hotel. Everyone was wonderful. The staff fast friendly and helpful. We had a lovely room with a great view. Very nice, spa bath,... more on Travelocity

wouldn... – Posted 7 Sep 2010

Horrible

9/2010 We stayed on the 7th floor over looking the pool, music at night from the pool lasted until 2 am could hear the music and people yelling all... more on Travelocity

Although it's a casino they... – Posted 28 Aug 2010

Good

Although it's a casino they offered many family friendly activities and the driving range is great.... more on MYTravelGuide

Grand Sierra Resort... – Posted 21 Aug 2010

Good

Great Price, Great Place, Great Room.... Couldn't ask for more in Reno. Great Western bands and dancing on the weekends. Yee haw! Love it!!... more on Travelocity

really comfortable beds but... – Posted 27 Jun 2010

Okay

We arrived at 11pm on a Friday after driving straight from work. The hotel desk clerk warned us that we would be facing the pool which had a... more on Travelocity

Would not return.... – Posted 8 May 2010

Horrible

There was smoking inside the building is specified areas not isolated from the general public.The air smelled of smoke and it was a stale musty odor... more on Travelocity

High Expectations low reality... – Posted 8 May 2010

Horrible

Water in carpet outside bathroom, Noisy, Too crowded, extra fees not worth it, Pool closed. Staff made no effort to address issues.... more on Travelocity

Great value... – Posted 29 Mar 2010

Excellent

The hotel was very convenient.The shuttle picked us up right on time and the check-in was easy.The free buffet breakfast that comes from booking... more on Travelocity

Satisfying stay... – Posted 14 Mar 2010

Excellent

Front desk staff was friendly, room service was quick and orders were correct. Reasonable rates. I will definitely book with this hotel again. My... more on Travelocity

the grand sierra hotel... – Posted 20 Feb 2010

Excellent

My boyfriend & Ihad such a great time staying at the Grand Sierra Hotel. I would recommend it to a friend or family member. When we asked for... more on Travelocity

Very friendly staff.Waiting... – Posted 2 Feb 2010

Excellent

Very friendly staff.Waiting time for the buffet.“Wonderful. Good value.”... more on MYTravelGuide

Sophisticated, fun,... – Posted 14 Jan 2010

Excellent

Sophisticated, fun, beautiful, clean.Long wait, thats about it.“I absolutely love this hotel. Even though its not "downtown" its a short distance... more on MYTravelGuide

We found the staff pleasant... – Posted 5 Jan 2010

Excellent

We found the staff pleasant and helpful.The breakfast pastry was not too good.“We were on our way to Vegas and needed a place for a early flight.... more on MYTravelGuide

Bad choice. Look elsewhere... – Posted 4 Jan 2010

Horrible

If you try to cancel your reservation minutes after booking, this place charges hefty CANCELLATION FEE. I was told $* cancellation fee if I were to... more on Travelocity

Easy to highway, outstanding... – Posted 3 Jan 2010

Excellent

Easy to highway, outstanding staff, good food and kid friendly.Rooms and hallways need updating.“All of the hotel staff were very friendly and... more on MYTravelGuide

Big bathroom.“I feel we were... – Posted 29 Dec 2009

Excellent

Big bathroom.“I feel we were given a room (6th floor) based on the price we had paid. We checked in early (2:30pm) and were told there were only 3... more on MYTravelGuide

Grand Sierra Reno... – Posted 12 Dec 2009

Good

Good hotel, good service, staff is very helpfulPlace is so large parking can be a problem.Room service food is OK, but not 5-starWould I go back?yes... more on Travelocity

“Hotel tried to charge a... – Posted 30 Nov 2009

Okay

“Hotel tried to charge a resort $10 resort fee, but did waive the charges after a long discussion. The resort fee was for WiFi, bottled water, and... more on MYTravelGuide