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User Reviews
4.05 out of 5
Excellent hotel...
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Posted 10 Mar 2012
Stayed here twice in 2011. Modern and well appointed rooms, excellent location, and great service.
My wife and I have been...
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Posted 22 Dec 2011
My wife and I have been staying at the Omni Richmond for several years to visit our daughter while she attended VCU and now that she's putting down... more on MYTravelGuide
The hotel was very clean and...
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Posted 22 Sep 2011
The hotel was very clean and comfortable. The beds were exceptional. It would be great if the breakfast was included. Its about $17 for adults and 5... more on MYTravelGuide
Staff was professional,...
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Posted 4 Sep 2011
Staff was professional, friendly, and helpful throughout 3 day visit. There was nothing that staff did not make accessible for us. Felt like family... more on MYTravelGuide
I made the reservation two...
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Posted 7 Apr 2011
I made the reservation two months + ahead of time, had multiple emails back and forth with the hotel (who finally said that I'd have two beds).... more on MYTravelGuide
Omni Richmond...
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Posted 14 Mar 2011
The hotel itself was very nice, and the front desk people were fine.The service in general, however was not impressive, especially at the restaurant... more on Travelocity
From check-in to check-out,...
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Posted 1 Dec 2010
From check-in to check-out, everything was perfect. The room was clean, neat and nicely appointed. The staff was absolutely spot-on! The valet... more on MYTravelGuide
Will stay here over and over. ...
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Posted 20 Aug 2010
Will stay here over and over. The staff was really empowered and they really seem like they care about the guest.... more on MYTravelGuide
Central location in Richmond...
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Posted 4 Jan 2010
Central location in Richmond.Unfriendly staff, price tag on everything in the room.“Everything in the room had a price tag on it and the tone set by... more on MYTravelGuide
Valet parking is a better...
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Posted 26 Oct 2009
Valet parking is a better deal than self parking.Old TV.“Pleasant staff in a classic Omni hotel. Starbucks in the lobby.”... more on MYTravelGuide
Friendly atmosphere and a...
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Posted 13 Oct 2009
Friendly atmosphere and a accommodating staff.Shuttle not reliable.“Very good location to downtown Richmond area. Within walking distance of... more on MYTravelGuide
Very upscale but reasonably...
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Posted 17 Sep 2009
Very upscale but reasonably priced, overall excellent.Bed could be more comfortable.“Overall excellent, value for price, great location.”... more on MYTravelGuide
Clean and friendly staff...
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Posted 23 Jun 2009
Clean and friendly staff.Nothing.“The hotel staff was friendly and knowledgeable. They were accommodating as far as our request to upgrade the... more on MYTravelGuide
They gave me a complimentary...
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Posted 21 Jun 2009
They gave me a complimentary breakfast so that I could decide if I would want the breakfast in the future.Nothing.“Well situated for business, very... more on MYTravelGuide
The food was great.I had to...
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Posted 19 Jun 2009
The food was great.I had to switch rooms three times.“The room I was given was a deluxe room with a king size bed. I wanted a room with a queen size... more on MYTravelGuide
Granite bathrooms.Bathroom...
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Posted 16 Jun 2009
Granite bathrooms.Bathroom walls were not totally clean.“Newspaper and coffee delivered to my room for free, lovely in-room amenities. I would... more on MYTravelGuide
The view from the room...
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Posted 4 Jun 2009
The view from the room.Nothing!“The hotel is beautiful! The bed was extremely comfortable. Our room was very cool on a corner, so we had a lot of... more on MYTravelGuide
Easy to get to.Budget bed...
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Posted 31 Mar 2009
Easy to get to.Budget bed linen, sheets, and charges for everything.“This place was absolutely not up to my expectations of a four star hotel. There... more on MYTravelGuide
Staff and restaurant is top...
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Posted 25 Mar 2009
Staff and restaurant is top drawer.Loud neighbors in adjoining room.“Great location, clean rooms and near to everything in downtown.”... more on MYTravelGuide
Wonderful view.Room was a...
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Posted 25 Mar 2009
Wonderful view.Room was a little small.“Loved the hotel, staff was wonderful and the bedding was just wonderful!”... more on MYTravelGuide
The staffis extremely...
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Posted 24 Mar 2009
The staffis extremely friendly and helpful.Nothing!“The hotel room was spacious and clean. The valet parking was very convenient. Enjoyed every... more on MYTravelGuide
Located close to restaurants...
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Posted 18 Mar 2009
Located close to restaurants.I was awaken by a barking/crying (2hrs) dog 4am in the morning.“It was average. They ambiance was not too bad. The room... more on MYTravelGuide
Location.The towels were not...
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Posted 12 Feb 2009
Location.The towels were not 4 star quality.“Hotel is in a great location, but is starting to show some wear. Higher thread count sheets and softer... more on MYTravelGuide
Staff very nice! Room clean!...
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Posted 9 Dec 2008
Staff very nice! Room clean! Great access to downtown Richmond!Parking $20.00.“Nice and clean, very easy to get to! Had a wonderful time.”... more on MYTravelGuide
The location was great and...
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Posted 16 Nov 2008
The location was great and the room was cozy.The bathroom was a bit old and tired, could have used some touch up.“I recommend this hotel for it's... more on MYTravelGuide
Service was excellent...
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Posted 4 Nov 2008
Service was excellent.Bathroom needed serious work. Tub and shower needed replacing.“The staff was overly friendly and responsive. Definitely sign up ... more on MYTravelGuide
All of the staff was very...
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Posted 8 Oct 2008
All of the staff was very pleasant. The room was clean & pleasant, the location was perfect.Can't think of anything.“I'd highly recommend this hotel. ... more on MYTravelGuide
The lady who answered the...
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Posted 5 Oct 2008
The lady who answered the phone with information.It was not as clean as I expected and I was given a handicapped room.“I would not choose this hotel. ... more on MYTravelGuide
It has a Starbucks in the...
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Posted 14 Sep 2008
It has a Starbucks in the lobby.Restaurant under construction, few choices for food.“The hotel is great. Staff was excellent. Even received person... more on MYTravelGuide
Beautiful bathroom, spacious...
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Posted 10 Sep 2008
Beautiful bathroom, spacious room, nicely decorated.Paid $20 a day for parking, no breakfast, no microwave.“This hotel is in a good location. You can ... more on MYTravelGuide
Very clean.Limited dining and ...
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Posted 10 Sep 2008
Very clean.Limited dining and other amenities.“Very nice and clean, staff was very helpful. Amenities at hotel seemed somewhat limited and I did not... more on MYTravelGuide
Outstanding facility! very...
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Posted 10 Sep 2008
Outstanding facility! very classy.Nothing!“I love this hotel! I have stayed there several times and will continue.”... more on MYTravelGuide
Close to the location I was...
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Posted 25 Aug 2008
Close to the location I was visiting; YMCA access for guest.The cost of the parking; the breakfast restaurant unavailable; the quality of the dinner... more on MYTravelGuide
It was first class.“It was...
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Posted 23 Aug 2008
It was first class.“It was beautifully appointed, very clean top notch, deserved its rating. The door men/concierge were very friendly,... more on MYTravelGuide
Location to great restaurants ...
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Posted 22 Aug 2008
Location to great restaurants in the city - walking.$20 to park my car.“Great restaurants within walking distance (Morton's, Hard Shell, etc).”... more on MYTravelGuide
Location is convenient to...
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Posted 22 Aug 2008
Location is convenient to downtown.Small rooms, charge for everything, poor service.“The staff was not friendly, and not helpful. The room was small, ... more on MYTravelGuide
Clean, quiet in the room,...
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Posted 15 Aug 2008
Clean, quiet in the room, quick check-in.Parking added $21 to my bill.“The hotel apparently does not have it's own parking. I could either park on... more on MYTravelGuide
Very friendly and attentive...
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Posted 12 Aug 2008
Very friendly and attentive staff.Parking fee was too expensive.“Hotel was very nice, clean and located within walking distance to various... more on MYTravelGuide
Convenient.Price of parking...
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Posted 7 Aug 2008
Convenient.Price of parking.“Late night room service was way too expensive for a ham and cheese sandwich.”... more on MYTravelGuide
Quiet on the 16th floor...
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Posted 5 Aug 2008
Quiet on the 16th floor.Parking was expensive, service was sub par.“This hotel did not live up to my expectations as a 4+ star hotel/resort. Although ... more on MYTravelGuide
Price.Valet parking only...
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Posted 4 Aug 2008
Price.Valet parking only option. $20/day.“Basic room - actually very small.”... more on MYTravelGuide
Location.Horrible beds, can't ...
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Posted 4 Aug 2008
Location.Horrible beds, can't compare with Hampton or Hilton, woke up with backache both nights.“Valet parking 21 dollars is a bit much.”... more on MYTravelGuide
Centrally located.Parking fee....
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Posted 3 Aug 2008
Centrally located.Parking fee.“Great hotel and wonderful location.”... more on MYTravelGuide
The front desk clerk was...
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Posted 31 Jul 2008
The front desk clerk was wonderful.Room looked somewhat shabby.“The hotel was very nice and quiet during our stay. All in all though, we were pleased.... more on MYTravelGuide
Great location, quiet...
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Posted 24 Jul 2008
Great location, quiet elegance, very attentive staff.Parking fees.“Superbly situated 4.5-5 star hotel located not far from the State Capitol grounds... more on MYTravelGuide
It's beautiful and the staff...
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Posted 20 Jul 2008
It's beautiful and the staff is so friendly.Some of the views aren't that great.“This is our preferred hotel in Richmond. It's a beautiful hotel with ... more on MYTravelGuide
The staff is wonderful! Room...
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Posted 20 Jul 2008
The staff is wonderful! Room was beautiful in the classic city hotel fashion.Walking at night outside the hotel is questionably safe.“The staff is... more on MYTravelGuide
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