Hyatt Regency Rochester - Reviews

I usually love staying at... – Posted 3 Jan 2012

Okay

I usually love staying at this hotel, always have a great time. Unfortunately this time the room was way below standards.... more on MYTravelGuide

I would not recommend this... – Posted 21 Dec 2011

Horrible

I would not recommend this hotel to anyone, ever.... more on MYTravelGuide

Great hotel, friendly staff,... – Posted 11 Dec 2011

Excellent

Great hotel, friendly staff, very nice rooms, over night parking good price. I will go back.... more on MYTravelGuide

Would recommend this hotel to ... – Posted 27 Sep 2011

Excellent

Would recommend this hotel to family & friends.... more on MYTravelGuide

Very pleased overall with the ... – Posted 30 Aug 2011

Good

Very pleased overall with the comfort and professionalism of the employees.... more on MYTravelGuide

Hyatt is quality and I didn't ... – Posted 29 Aug 2011

Okay

Hyatt is quality and I didn't see quality.... more on MYTravelGuide

I highly recommend it to all... – Posted 26 Aug 2011

Excellent

I highly recommend it to all for any occasion.... more on MYTravelGuide

My daughter and I stayed for... – Posted 30 Jul 2011

Excellent

My daughter and I stayed for 2 nights and used the exercise room and pool, we had a lot of fun swimming in a clean environment. The room was updated... more on MYTravelGuide

We got a great deal due to... – Posted 30 May 2011

Good

We got a great deal due to Priceline. Itravel a lot and having to pay for Internet use or using business center peeves me. It was clean, the staff... more on MYTravelGuide

Very good downtown hotel with ... – Posted 25 Apr 2011

Excellent

Very good downtown hotel with great views of city. Rooms and beds very comfortable. Good amenities.... more on MYTravelGuide

I would not go here again.... – Posted 24 Apr 2011

Mediocre

I would not go here again. The staff was slow I waited 30 rings before someone picked up. My stuff was taken to the wrong room 3 times at least. I... more on MYTravelGuide

It is nice for an overnight... – Posted 23 Apr 2011

Good

It is nice for an overnight stay, but not for longer stay for leisure. The swimming pool temperature was too cold considering the temperature outside ... more on MYTravelGuide

Definitely a great place to... – Posted 12 Apr 2011

Good

Definitely a great place to stay for my business needs. Clean and centrally located. I will stay there again.... more on MYTravelGuide

Very good place to stay,... – Posted 28 Mar 2011

Excellent

Very good place to stay, would recommend!... more on MYTravelGuide

The hotel is very clean. ... – Posted 17 Jan 2011

Excellent

The hotel is very clean. Also, the hotel is very quite except for the usual hotel noises. Ice machine and occasional door closing. Restaurant... more on MYTravelGuide

Business traveler hotel.... – Posted 18 Nov 2010

Horrible

Business traveler hotel. Amenities did not come close to other Hyatt hotels that I have stayed at. In the process of remodeling but still not a hotel ... more on MYTravelGuide

This hotel is a little run... – Posted 12 Nov 2010

Good

This hotel is a little run down for a 4 star rating. Not only was the room in poor shape, but the coffee cups and glasses were not replaced with... more on MYTravelGuide

Location, parking andprice... – Posted 9 Apr 2010

Okay

Location, parking andprice.Staff was unprofessional. Room showed signs of wear and tear and not as clean as previous stays.“I've stayed at this Hyatt ... more on MYTravelGuide

Friendly staff and centrally... – Posted 27 Mar 2010

Good

Friendly staff and centrally located.Rooms and decor need to be updated.“The hotel staff was very friendly and knowledgeable. The parking garage was... more on MYTravelGuide

Jacuzzi was wonderful.The... – Posted 20 Jan 2010

Good

Jacuzzi was wonderful.The heated pool was 70 degrees and hardly heated.“Beautiful rooms and newly renovated. The heated pool was hardly heated. The... more on MYTravelGuide

Good value for whatI paid... – Posted 31 Dec 2009

Good

Good value for whatI paid.Lounge small, no outdoor pool for warm weather.“Never stayed there before but knew the area. The hotel was whatI expected a ... more on MYTravelGuide

Staff was helpful, room was... – Posted 7 Dec 2009

Excellent

Staff was helpful, room was clean and well serviced.The only possible negative was lack of apparent security in the parking garage.“We will... more on MYTravelGuide

Cmfortable room, complete set ... – Posted 27 Oct 2009

Excellent

Cmfortable room, complete set of amenities, excellent beds.“Excellent overall experience.”... more on MYTravelGuide

Very friendly / accomodating... – Posted 30 Sep 2009

Excellent

Very friendly / accomodating staff.Need to pay for Internet access.“Very clean; newly remodeled, tastefully decorated, friendly/ accommodating staff. ... more on MYTravelGuide

Price.Parking cost.“Liked... – Posted 17 Sep 2009

Good

Price.Parking cost.“Liked this hotel. It is my first choice when in Rochester, NY.”... more on MYTravelGuide

Very nice staff and room,... – Posted 10 Sep 2009

Excellent

Very nice staff and room, nice and comfortable.“Arrived and they told me we'd been given an upgrade to a Parlor room. It was huge, big table, sofa,... more on MYTravelGuide

It was a lovely room.No one... – Posted 4 Sep 2009

Good

It was a lovely room.No one place to keep anything cold and there was no small table in the room.“It was good but the a/c was not great.”... more on MYTravelGuide

The view was nice.“I was... – Posted 29 Aug 2009

Mediocre

The view was nice.“I was disappointed in the cleanliness of the hotel. The pool area wasn't very clean. The hot tub looked dirty.”... more on MYTravelGuide

It was quite noisy in the... – Posted 25 Aug 2009

Good

It was quite noisy in the hallways for the star rating of 4“The rollaway beds were small for my 6' son (his feet were sticking out) and not very... more on MYTravelGuide

The bed was very comfortable... – Posted 20 Aug 2009

Horrible

The bed was very comfortable.The walls were thin and with the tattoo convention it was a nightmare!“The room was at best a 2.5 star due to cutting... more on MYTravelGuide

Very clean.Location. We found ... – Posted 20 Aug 2009

Good

Very clean.Location. We found the street noisy at night.“This was a beautiful hotel. The staff was very friendly and helpful.”... more on MYTravelGuide

Helpful, friendly staff and... – Posted 13 Aug 2009

Excellent

Helpful, friendly staff and good location.“The hotel was easily visible once we got off the I-90 freeway. The room was clean and the bed and pillows... more on MYTravelGuide

Clean room, comfy bed.Not... – Posted 11 Aug 2009

Excellent

Clean room, comfy bed.Not many quality restaurants nearby.“Stayed while visiting family ordered coffee from room service, arrived promptly. Check... more on MYTravelGuide

Nice rooms the staff overall... – Posted 4 Aug 2009

Good

Nice rooms the staff overall was ok.Food over price. need better handling of accounts.“Over all everyone was very pleasant. However I paid my stay... more on MYTravelGuide

Location and nice clean new... – Posted 23 Jul 2009

Excellent

Location and nice clean new rooms.“Great hotel andgood location.”... more on MYTravelGuide

Hot tub wa s just fair... – Posted 22 Jul 2009

Good

Hot tub wa s just fair.Location of pool.“Excellent happy hour, breakfeast was on the cold side of food a better one in Lexington, KY.”... more on MYTravelGuide

Valet parking attendand was... – Posted 19 Jul 2009

Good

Valet parking attendand was friendly, kind, and gave good directions.I could not open the window“This hotel is on a one-way street, which made it... more on MYTravelGuide

The pool was nice and... – Posted 9 Jun 2009

Mediocre

The pool was nice and housekeeping was nice.“Desk staff ws very sarcastic. Did not get room I requested. Housekeeping very pleasant and accommodating.... more on MYTravelGuide

“Great deal on Priceline.com; ... – Posted 8 Jun 2009

Excellent

“Great deal on Priceline.com; better price than any other website. Of course I bid the price that I wanted to pay and it was accepted!”... more on MYTravelGuide

“Great hotel! I stayed here... – Posted 26 May 2009

Excellent

“Great hotel! I stayed here last year and was just as happy. They always put you in a room on a high floor so you have a great view of the city and... more on MYTravelGuide

The staff was excellent.The... – Posted 20 Mar 2009

Excellent

The staff was excellent.The food was good, but a tad over-priced.“The Hyatt was a great hotel. The staff was very helpful and nice. My only complaint ... more on MYTravelGuide

disaster... – Posted 27 Feb 2009

Horrible

This hotel is simply said, a disaster. This was my second visit here only because I have a child at Eastman. This visit was no better than the first. ... more on IgoUgo

Cheap parking, nice decor... – Posted 10 Feb 2009

Excellent

Cheap parking, nice decor.Parking garage was a mess due to construction.“The nicest hotel I have ever stayed at.”... more on MYTravelGuide

Swimming pool has a lift for... – Posted 3 Feb 2009

Good

Swimming pool has a lift for disabled people! Thats incredible!Cleaners are not too particular. Only one hand basin, two is better. No fridge.“It is... more on MYTravelGuide

Valet, bellhops, staff,... – Posted 31 Jan 2009

Excellent

Valet, bellhops, staff, rooms, pool, fitness center.Stores close early around it.“Great hotel and great service. Being from Boston I know how... more on MYTravelGuide

First class hotel.No free... – Posted 26 Jan 2009

Excellent

First class hotel.No free Internet.“The Hotel itself was excellent for me. The only comment I have is it did not provide free Internet.”... more on MYTravelGuide

Best in Rochester!... – Posted 9 Jan 2009

Excellent

We had a suite... the staff was great!Nice Family get a way!... more on Travelocity