Frenchman's Reef & Morning Star Marriott Beach Resort - Reviews

Avoid til April 2012... – Posted 24 Jun 2011

Horrible

They are still taking guest even though thsi place is a mess-meetign planners and families avoid- you have been warned- the Staff and maangent are horrible- avoid the frustration I had

Outstanding Resort; amazing... – Posted 19 Mar 2011

Excellent

We thoroughly enjoyed the Marriott Frenchman's Reef and Morningstar beach resort.We stayed in a Harbor side suite with a balcony and huge picture... more on Travelocity

Was Paradise for Us!... – Posted 11 Mar 2011

Excellent

This is the second time we stayed at this property.In 2009 we were in the Frenchman's Reef; March of 2011 we stayed at Morning Star.Both times, staff ... more on Travelocity

Friendly staff... – Posted 27 Feb 2011

Good

We stayed a couple days and were very happy.The hotel staff were friendly and helpful at every step.... more on Travelocity

Hit and Miss... – Posted 14 Feb 2011

Good

We stayed for 2 nights at the tail end of a business trip. There were 8 in our party all together. Four of us stayed at the Morningstar property, the ... more on Travelocity

Frenchmen's Reef... – Posted 21 Jan 2011

Good

Overall Good. Feel pretty good about the trip here for the money i spent. Really nice resort but not mind-blowingly outstanding. Overall cleanly with the exception of a few places( elevator down to t

Age is showing... – Posted 12 Jan 2011

Okay

we were first put into a harborview room in an older part of the hotel.it was terrible.while they were able to move us to the main hotel, they could... more on Travelocity

very disappointed... – Posted 8 Jan 2011

Mediocre

i do need a reply please.this hotel is one marriott which is very disappointing,staff is not trained,not cooperative.hotel room movie function does... more on Travelocity

Nice View, Lousy Location... – Posted 13 Oct 2010

Mediocre

Stayed 4 days.Won't go back - and we're Marriott fans.Hotel is on a cliff.Stairs everywhere, pathways often poorly lighted; shuttle required to get... more on Travelocity

nice location, crabby hotel... – Posted 9 Oct 2010

Horrible

The hotel location is great and the views are awesome. However, the rooms are outdated and poorly maintained. I was there for 4 nights. The first... more on Travelocity

Interesting Experience... – Posted 16 Sep 2010

Okay

I just returned from St. Thomas after spending 10 days (9 nights) at the Morning Star (the beach front portion of the Marriott). I must say, our... more on Travelocity

SHAME ON MARRIOTT... – Posted 9 Sep 2010

Mediocre

Stayed 7/4-7/9/10- VERY disapointed-Food was horrible-Except for the morning buffet.HOT in the lobby-NO a/c-Waited 2 hrs for room to be ready. The... more on Travelocity

Amazing Views - Not a... – Posted 23 Aug 2010

Okay

This hotel has amazing views and a nice beach area.The "Havana Blue" restaurant on the hotel's property (not owned by the hotel) is awesome.However,... more on Travelocity

Frenchmens Reef... – Posted 16 Aug 2010

Good

Had 2 stays.First one was excellent and all was great.The next week - we asked for early check-in, they politely acknowledges and said it may be... more on Travelocity

Don't Do It... – Posted 19 Jul 2010

Mediocre

The Marriott Frenchmans Reef Hotel is awful!!The hallways smelled of mold and mildew. WE had roaches, the hallways were dirty, the ceiling was... more on Travelocity

Not too bad... – Posted 18 Jul 2010

Good

Went to the Morningstar portion of the resort on our honeymoon and would stay there again.I was scared by some of the bad reviews but I dismissed... more on Travelocity

Three Star Hotel... – Posted 8 Jul 2010

Okay

Just returned on 7/7/10 - Have visted St Thomas, St John many times and years ago had a home there with three other couples that we shared for... more on Travelocity

Wonderful trip... – Posted 14 Jun 2010

Good

We have just returned from our stay at the Marriot Frenchmans Reef.We read SEVERAL reviews of the the hotel and were a little nervous about what we... more on Travelocity

no thanks... – Posted 14 May 2010

Mediocre

Good views, but not worth the rest of the package.Room had a mildew smell, prices were ridiculous and service was mediocre at best.Cannot check in... more on Travelocity

there are better hotels for a ... – Posted 10 May 2010

Okay

after stying at the ritz carlton for 6 days we checked into the frenchmans reef marriott. it was very disappointing to say the least. the ammenities... more on Travelocity

Great Hotel, could use some... – Posted 6 May 2010

Good

Other reviewers commented on musty hallways - this is definitely still the case. Rooms were dry, A/C, clean. Lots of furniture to spread out. The... more on Travelocity

Loved the location of the... – Posted 1 May 2010

Good

I found the staff to be very friendly and helpful. Eager to assist and with a smile.I found the hotel to be somewhat dated and in need of... more on Travelocity

Filthy, worn out and... – Posted 24 Apr 2010

Horrible

We are a mature couple from Florida and stayed for 5 nights with friends, in April, 2010. There was virtually no maintence or cleaning of common ares.... more on Travelocity

Awesome... – Posted 12 Apr 2010

Excellent

My daughter and I stayed at the Morningstar Beach and it was fantastic. The staff was great, the beach was good, and Havana Blue was great in the... more on Travelocity

awesome view... – Posted 8 Feb 2010

Good

We visited Frenchman's Reef January 2010. I was really scared of what I would find after reading some of the reviews. After arriving, I felt I was on ... more on Travelocity

Great Place to Stay!... – Posted 8 Feb 2010

Good

I stayed at the Morning Star portion of the resort--perfect location!We were just steps from the beach and 2 great restaurants--Coco Joe's --casual... more on Travelocity

Frenchman's Reef struck the... – Posted 19 Jan 2010

Horrible

The facility is tired, and the staff seems to reflect the same moribund attitude. You will notice the stale (locker room ) odor that permeates the... more on Travelocity

Disgusting hotel... – Posted 24 Nov 2009

Horrible

From arrival to departure, there were nothing but problems. Before arriving, we called to make sure our room would be ok to check in at noon, even... more on Travelocity

Frenchman's Reef Marriott... – Posted 14 Nov 2009

Okay

The Morningstar Beach is Beautiful and the best part of Frenchman's Reef, The rooms wereclean, but only average in quality. All Dining and resturants ... more on Travelocity

Friendly and welcoming... – Posted 4 Oct 2009

Good

This hotel room was not as clean as I would expect for a hotel of that caliber.The facilities were great and overall the place was great.... more on Travelocity

Poor Customer Service--DON'T... – Posted 28 Aug 2009

Mediocre

Unless the couple that stayed in early August '09, my family of 4 had an awful service experience at this hotel.We booked a room for 4 and checked in ... more on Travelocity

Great Hotel with Lots of... – Posted 11 Aug 2009

Excellent

My girlfriend and I spent three nights at the Marriott Frenchmans Reef in early August '09. We found a local grocery store on Highway 30, on our way... more on Travelocity

Expensive!... – Posted 2 Aug 2009

Okay

Get ready to pay way too much for okay service and food that could be better. You would expect better quality from a Marriot.... more on Travelocity

Travel with family... – Posted 13 Jul 2009

Mediocre

Just returned from 8 day stay on 7/11/2009.The hotel is in dire need of renovation.When we first arrived, I needed to use the rest room and all of... more on Travelocity

Marriott in St. Thomas... – Posted 24 Jun 2009

Good

Friendly check in staff however was always a very long line to check in and had to wait until 5 o'clock for the room to be ready.The hotel decor was... more on Travelocity

4 Star?... – Posted 23 Jun 2009

Okay

If this is a 4 Star Hotel then I would surely be disappointed with any others so rated on St. Thomas.The rooms smelled of mold, the elevator lobby... more on Travelocity

Great time... but eat off the ... – Posted 22 Jun 2009

Good

My firends and I stayed here for 5 days and we had a blast!Most of the staff was friendly and extremly helpful but for some reason most of the female ... more on Travelocity

Vacation in paradise... – Posted 22 Jun 2009

Excellent

Hotel is beautiful. Must spend the extra for the morningside property facing the beach. Your balcony overlooks the beach , so your steps away! The... more on Travelocity

not 4 star... – Posted 19 Jun 2009

Okay

Just got back from 8 nights at Frenchmans Reef. I was supposed to be 10 nights, but they did not have our room available for the first 2 nights. The... more on Travelocity

Beautiful Site - Pitiful... – Posted 5 Jun 2009

Okay

Would not stay there again.Granted, iIt is a completely picturesque location.Service was quite poor, especially at the restaurants.Lackadaisacal,... more on Travelocity

Breathtaking... – Posted 22 May 2009

Excellent

The Marriott Frenchmans Reef was breathtaking. The lobby is beautiful, the staff was so nice and helpful. The food was delicious. The beach was... more on Travelocity

We had a good time - Here are ... – Posted 14 May 2009

Good

We stayed at Frenchman's Reef from 5/9/09 - 5/13/09. We asked for a water view room and were assigned a room in the Sea Cliffs building. We had a... more on Travelocity

OK but not good for elderly... – Posted 21 Apr 2009

Okay

Upon arrival at the airport we had issues with our pre-arranged and paid for transport. It was a large open air van with a very high step to climb... more on Travelocity

Great Experience... – Posted 20 Feb 2009

Excellent

The hotel property is beautiful.The Morningstar Beach is so convenient; but if you stay at Frenchman's Reef it's a long walk down to the beach.All... more on Travelocity

Loved it!... – Posted 27 Jan 2009

Excellent

My husband and I stayed here for our honeymoon. The rooms were very clean and spacious. The staff was extremely friendly and very attentive. The... more on Travelocity

My advice and experience at... – Posted 17 Jan 2009

Good

PROS: Rooms were clean.Staff was helpful and polite.Very nice property and landscape!CONS: Not enough food being served or even available.We found it ... more on Travelocity

Marriott's Frenchman's Reef... – Posted 13 Dec 2008

Excellent

Beautiful resort.Good variety of restaurants. Fantastic views of the town , harbor, and surrounding small islands. Easy access to town and tours of... more on Travelocity