Sugar Bay Resort And Spa - Reviews

Disappointed... – Posted 23 Aug 2011

Horrible

Stayed one night and had to move. The sand flys on the beach ate us alive, and the pools were overrun with kids. Miserable. We left as soon as we could find another hotel. Ended up staying at the

Very Nice... – Posted 2 Mar 2011

Good

I just returned from Wyndham Sugar Bay and had a great time.I read many reviews both good and bad before I stayed and I can't understand many of the... more on Travelocity

Only Fair... – Posted 26 Feb 2011

Okay

Stayed on all inclusive plan 5 nights Feb. 2011.Staff was friendly but some downsides also.Had roaches in room and no hot water 2 of the 5 mornings... more on Travelocity

Not up to par... – Posted 7 Feb 2011

Okay

The grounds are beautiful but dealing with the staff, especially the front desk was horrible.I was standing at the front and the agent was on the... more on Travelocity

Some good - some not so good... – Posted 22 Nov 2010

Okay

Overall, staff was very friendly and accomodating.5 smilely faces on that.Food was very good for an all inclusive resort and restaurant staff were... more on Travelocity

the goodbad... – Posted 26 May 2010

Good

Overall nice atmosphere and view from room was beautiful. Rooms were very niceclean. Needed a little more updating as carpets were stained and... more on Travelocity

VERY PLEASED!!!... – Posted 6 Apr 2010

Good

First off I would like to say my new wife and Iwere very pleased with our stay at Sugar Bay and wouldn't trade our experience there for anything!!!... more on Travelocity

Linens... – Posted 16 Mar 2010

Mediocre

Had several days where you could not get wash clothes and one night when I went to bed found they had put queen sheets on a king bed!1/4 of the... more on Travelocity

Great pool and views... – Posted 6 Mar 2010

Good

I was a little nervous about our stay after reading other reviews on the site, but it ended up being great. The rooms are ordinary hotel rooms, but... more on Travelocity

Wyndham Sugar Bay Resort and... – Posted 21 Feb 2010

Okay

The resort is in a good location with nice facilties for families. Most of the staff are friendly and effiecient. The main resaurant waitressing... more on Travelocity

Nice... – Posted 7 Feb 2010

Okay

This was my first time travelling out of the country by myself and to the caribbean. The hotel staff were very knowledgeable, and helpful. The first... more on Travelocity

Hotel was ok... – Posted 6 Feb 2010

Okay

I would not consider the accommodations worthy of a 4 star rating. While the main building and the pool area was very nice, the room was nothing... more on Travelocity

Memories made... – Posted 4 Dec 2009

Good

We stayed at Sugar Bay Dec 2008 for our daughters wedding.It was a beautiful place.everyone was friendly and helpful .The rooms were very clean . W e ... more on Travelocity

St. Thomas in October 2009... – Posted 5 Nov 2009

Excellent

I had read several reviews before selecting this hotel and I am glad I didn't listen to most of them. Some of the previous reviews stated that the... more on Travelocity

Ok,Ok... – Posted 21 Oct 2009

Good

I have read a lot of reviews that were really negative on this site. This is an Island where everything has to be shipped in except rum, and local... more on Travelocity

Cats and overprice food...... – Posted 21 Sep 2009

Okay

The first thing that I didn't like were the cats that hung aroundyour room and around the resort.They don't have alot of activity for you to do,... more on Travelocity

Our first Vacation... – Posted 21 Sep 2009

Good

Would stay here again. All were very pleasant, nice hotel, and clean room. The only thing is there were not much activities as far as day and night... more on Travelocity

Nice resort but it could be... – Posted 11 Sep 2009

Good

The rooms were great with awesome ocean front views.We got married there and the wedding coordinators were great.The biggest downfalls of the hotel... more on Travelocity

Location or Perks?... – Posted 9 Sep 2009

Okay

Okay, so by most people's standards, including mine, this is not a 5 or even a 4 star hotel, not by a long shot.... upon arrival I was given an ocean ... more on Travelocity

Awesome Hotel!... – Posted 30 Aug 2009

Excellent

We just returned from our honeymoon here and it was a wonderful trip.The staff at the hotel was extremely nice and helpful.The food was a little over ... more on Travelocity

Worst hotel on earth!... – Posted 20 Aug 2009

Mediocre

lack of a sense of urgency to provide a high level of customer service. The staff was unfriendly and lack a general welcoming feeling. We arrived to... more on Travelocity

Wyndham, not for singles... – Posted 15 Aug 2009

Good

The Wyndham was not my first choice, however I was not disappointed when I got there. The hotel grounds were breathtaking. The hotel upgraded our... more on Travelocity

gratuityfor what???... – Posted 14 Aug 2009

Mediocre

the 4 star rating at this hotel is really beyond belief!!!the room service when it was available was at a minimum!!the restraurants air conditioning... more on Travelocity

Great Pool Area... – Posted 11 Aug 2009

Excellent

WE just returned from St. Thomas and stayed at The Wyndham Sugar Bay Resort. We were extremely pleased with the resort. Our room was clean, had a... more on Travelocity

not that great!... – Posted 15 Jul 2009

Okay

The staff was very rude, only a few of the staff were nice. Most acted like you were bothering them when you asked questions. The food was good but... more on Travelocity

Great Price, lovely property... – Posted 11 Jul 2009

Excellent

We just came back from St. Thomas and stayed at the Wyndham Bay.It was a lovely hotel, the staff were very courteous albeit a bit slow with service... more on Travelocity

Do not go there... – Posted 3 Jul 2009

Mediocre

We were sold an all-inclusive deal by online travel website, but in fact this was false advertising. We therefore had to pay for each and every meal, ... more on Travelocity

great stay for my entire... – Posted 4 Jun 2009

Good

During my stay, we were constantly impressed with the benevolence and respect myself and my family received from Sugar Bay's employees.Food was great ... more on Travelocity

Great experience!... – Posted 4 Jun 2009

Excellent

When my husband and I arrived at the Wyndham Sugar Bay Resort and Spa in St. Thomas we were concerned because the hotel did not have reservations for ... more on Travelocity

Honeymoon 08... – Posted 26 Apr 2009

Excellent

even though our reservations were lost upon checking in, they upgraded us and gave us a honeymoon gift of rum and soda. the trip was amazing!!!!!!... more on Travelocity

Wyndam Hotel in St. Thomas... – Posted 27 Mar 2009

Mediocre

Bugs and wild cats everywhere - my daughter and I were eaten alive!Poor housekeeping service - only one visit in four nights!And that was really... more on Travelocity

Honeymoon2009... – Posted 13 Mar 2009

Okay

My new wife and I stayed here for our homeymoon in March 2009.The rooms were very nice and clean.The staff however was not the most pleasant.The... more on Travelocity

won't go back... – Posted 29 Dec 2008

Okay

Hotel is nice and clean and the service was friendly and prompt, but the beach is small and rocky. If you visit during Dec. - Jan, be aware of the... more on Travelocity