DoubleTree by Hilton Hotel San Antonio Downtown - Reviews

It was wonderful. James at... – Posted 1 Jan 2012

Excellent

It was wonderful. James at the desk would always take the time to help us map out where we needed to go and everyone was so nice.... more on MYTravelGuide

Overall, I would not stay at... – Posted 21 Jul 2011

Okay

Overall, I would not stay at this hotel again. Lobby people were unfriendly, parking fee to expensive, beds were uncomfortable, no refrigerator and... more on MYTravelGuide

When we got there the... – Posted 9 Jul 2011

Horrible

When we got there the receptionist told us the pool would be fixed the same day(Sunday). When we checked out the pool was still broken (Wednesday). I ... more on MYTravelGuide

We will definitely be back... – Posted 11 Jun 2011

Excellent

We will definitely be back soon.... more on MYTravelGuide

The hotel was great but the... – Posted 31 May 2011

Good

The hotel was great but the group we were with also booked. Group we were with did not know that about their room. The restroom was not built right... more on MYTravelGuide

Hotel lobby and rooms were... – Posted 20 Mar 2011

Good

Hotel lobby and rooms were very clean. Disappointed that the jacuzzi was not working. 10 min. walk to the Riverwalk and their is a trolley stop right ... more on MYTravelGuide

Easy to get to from the... – Posted 20 Jan 2011

Good

Easy to get to from the Interstate, free parking, clean and a great bed. Good value for the price. Friendly staff.... more on MYTravelGuide

Good location, free parking... – Posted 1 Jan 2011

Excellent

Good location, free parking andgood amenities (fridge).... more on MYTravelGuide

Very Decent - Good Value... – Posted 16 Oct 2010

Good

This is a pretty decent hotel and good if you're with a family.The pool is right in the middle of the hotel and the staff is very friendly.This hotel ... more on Travelocity

Great Experience... – Posted 14 Jun 2010

Excellent

This hotel was really great! From the time we checked in to the minute we checked out. First of all we arrived extremely early (8 am) and took a... more on Travelocity

At least it had air... – Posted 31 Aug 2009

Okay

At least it had air conditioning.Terrible parking, not in Riverwalk area as promised, rooms need updating.“The market square area is really not part... more on MYTravelGuide

Staff was very pleasant.We... – Posted 29 Aug 2009

Good

Staff was very pleasant.We didn't like to sleep number bed - very uncomfortable on any number.“Nice staff and clean, comfortable rooms. Would have... more on MYTravelGuide

The location for price is... – Posted 26 Aug 2009

Good

The location for price is great, one mile to downtown.No refrigerator and microwave. Barely enough parking.“Great hotel, but a few frustrations. ... more on MYTravelGuide

Cleanliness.Many problems... – Posted 21 Aug 2009

Okay

Cleanliness.Many problems with the room.“Decent, but nothing special.”... more on MYTravelGuide

Sheets were clean.Shuttle... – Posted 20 Aug 2009

Horrible

Sheets were clean.Shuttle service, area, lack of security, broken items, peeling paint.“Don't go. We were left on the side of the road several times, ... more on MYTravelGuide

price, free shuttle service,... – Posted 16 Aug 2009

Okay

price, free shuttle service, great food pricesoutdated“Older hotel, first room really outdated with a noisey air conditioner, second room was better.... more on MYTravelGuide

coffee in room,... – Posted 15 Aug 2009

Horrible

coffee in room, newspaperlocation, cleanliness, not updated,tv remote broken,very noisy ac“Aging, unkept, and highly overated as a > 3 star hotel.... more on MYTravelGuide

Clean, great location.We had... – Posted 1 Aug 2009

Okay

Clean, great location.We had to change room at night due to the a/c was making a loud noice could not sleep.“It was a nice clean hotel.”... more on MYTravelGuide

Front desk service was great. ... – Posted 26 Jul 2009

Good

Front desk service was great. No difference for being a Priceline customer.Only one of the ice machines worked. Three of them had (old) out of order. ... more on MYTravelGuide

Bed was great. I couldn't... – Posted 27 Jun 2009

Okay

Bed was great. I couldn't get the internet to work though, and I didn't care enough to actually put effort into it. When I inquired about a shuttle ... more on IgoUgo

The sleep number bed.The... – Posted 25 Jun 2009

Excellent

The sleep number bed.The elevators that like to eat people and luggage.“This hotel was very nice for the price. It had everything you needed right... more on MYTravelGuide

Sleep number beds. Friendly... – Posted 10 Jun 2009

Good

Sleep number beds. Friendly customer service.Bathrooms showers were musty. A bit far from the River walk.“This hotel was rated as a 3 star hotel. The ... more on MYTravelGuide

We had to change rooms the... – Posted 26 Mar 2009

Horrible

We had to change rooms the first night due to some problems with the bath. The second room had no water pressure when you went to shower. We called ... more on IgoUgo

Available parking space... – Posted 4 Jan 2009

Mediocre

Available parking space.Location. The coffee maker was removed, the TV remote control was missing, the coffee shop was closed more than open, and the ... more on MYTravelGuide

Our stay was fair but... – Posted 29 Aug 2008

Okay

Our stay was fair but somewhat noisey. After arriving we were surprised to find our room was a block away from train tracks, and the police station... more on IgoUgo

Parking was easy.Poor maid... – Posted 2 Jun 2008

Mediocre

Parking was easy.Poor maid service/had to be asked twice for clean linen. The service to clean the room was poor. The service in the restaurant could ... more on MYTravelGuide

Nothing, the bar had one kind ... – Posted 30 May 2008

Horrible

Nothing, the bar had one kind of white wine. The staff were very unhelpful, the hotel was not on or even walking distance from the Riverwalk.I stayed ... more on MYTravelGuide

People were friendly.Location ... – Posted 30 May 2008

Horrible

People were friendly.Location was terrible, hotel was not updated. Our experience was very poor with this hotel. Our room had an air conditioning... more on MYTravelGuide

Is was clean and the staff... – Posted 28 May 2008

Good

Is was clean and the staff were nice.Is was too far from the River Walk and Market Square. Hotel is nice but not really close to any of the tourist... more on MYTravelGuide

Parking garage.Dated, mold in ... – Posted 21 May 2008

Horrible

Parking garage.Dated, mold in bathrooms, bed uncomfortable, lacked cleanliness. This was my first poor experience with hotel locations. I was totally ... more on MYTravelGuide

It was very quiet.The... – Posted 16 May 2008

Okay

It was very quiet.The bathroom was too small. I visited the fitness center & noticed there were no plastic cups for the water jug. When I asked the... more on MYTravelGuide