Best Western Plus Hacienda Hotel Old Town - Reviews

Very high on ambiance.... – Posted 19 Dec 2011

Good

Very high on ambiance. Spanish colonial architecture and furnishings fit perfectly with Old Town San Diego location. Hotel was clean and well managed.... more on MYTravelGuide

Pretty location, rooms a... – Posted 12 Nov 2011

Good

Pretty location, rooms a little small, staff very nice.... more on MYTravelGuide

Nice place to stay, near... – Posted 28 Aug 2011

Excellent

Nice place to stay, near everything andI would stay there again.... more on MYTravelGuide

This is a charming motel in... – Posted 9 Jul 2011

Okay

This is a charming motel in San Diego's Old Town. It has classic Spanish style architecture and we really liked the ambiance. Two issues undermined... more on MYTravelGuide

Refreshing, clean, outdoor... – Posted 3 Jul 2011

Excellent

Refreshing, clean, outdoor atmosphere provided us with a comfortable, stylish stay.... more on MYTravelGuide

We were really happy with the ... – Posted 30 Apr 2011

Excellent

We were really happy with the hotel and especially the location. We will definitely recommend it and will return soon.... more on MYTravelGuide

Felt like I was treated like... – Posted 10 Apr 2011

Horrible

Felt like I was treated like a second class citizen. When checking in I was told my room was not ready 2 times while seeing other customers check in... more on MYTravelGuide

Toilet plugged up: quickly... – Posted 18 Mar 2011

Okay

Toilet plugged up: quickly repaired. Telephone did not work: never repaired. Bathtub drain didn't work right.... more on MYTravelGuide

We only stayed one night and... – Posted 12 Mar 2011

Good

We only stayed one night and were overall quite satisfied with the hotel. The lobby is very tastefully decorated and the old Spanish feel and... more on MYTravelGuide

Love This Place... – Posted 25 Feb 2011

Excellent

What a great value!This hotel is clean, the grounds are beautiful and the staff is very helpful.I slept great - nice mattress and quiet location even ... more on Travelocity

I get that it's supposed to... – Posted 12 Jan 2011

Good

I get that it's supposed to have the hacienda theme going on however, I think they should modify the decor a bit. Also, it was confusing getting to... more on MYTravelGuide

Extremely convenient location ... – Posted 30 Nov 2010

Excellent

Extremely convenient location within a few minutes walk of old downtown. Huge complex built on the side of a hill so there is a large number of steps ... more on MYTravelGuide

Beautiful place... – Posted 7 Sep 2010

Excellent

Although the rooms need renovation, they are clean and the beds were the most comfortable ones that I have ever slept in while on vacation. The... more on Travelocity

Perfect location for Old... – Posted 31 Aug 2010

Good

Perfect location for Old Town, San Diego. Nice rooms.... more on MYTravelGuide

Excellent location,... – Posted 11 Apr 2010

Excellent

Excellent location, comfortable beds, cozy stylish rooms.A bit far from the ocean beach.“Excellent hotel, nice option for a group of travelers.... more on MYTravelGuide

Great location with helpful... – Posted 10 Apr 2010

Excellent

Great location with helpful friendly staff.Long walk to rooms.“Excellent customer service. Great ambiance. Clean and comfortable.”... more on MYTravelGuide

Lots of extra fees... – Posted 10 Mar 2010

Mediocre

We just stayed on March 5th and found the place to be over priced and had lots of street noise.They charge extra $5.00 for newspapers and water, no... more on Travelocity

great location... – Posted 19 Feb 2010

Good

Great hotel for young families.Located right in old town, so plenty of restaurants right outside, no need to drive.... more on Travelocity

Very nice; but watch out for... – Posted 14 Nov 2009

Excellent

We like everything about it, expect for the unexpected fees.Five dollars to cover the extras (bottled water that we didn't drink; internet access and ... more on Travelocity

Great place to stay - we'll... – Posted 24 Oct 2009

Excellent

This was our second visit to the Hacienda and was better than the first.We stayed in the 500 building which had a terrific view of the area, pool &... more on Travelocity

Wonderful place to stay... – Posted 28 Sep 2009

Excellent

I stayed at this hotel some 25 years ago but did not realize this until we arrived. By some of the reviews I was expecting it to be as it was 25... more on Travelocity

Spiraling Down... – Posted 25 Nov 2008

Horrible

This hotel has started to fall apart over the last few years.The rooms are tired, the staff is either rude or ignorant and it is not a good deal for... more on Travelocity

Spiraling toward Flea Bag... – Posted 26 Oct 2008

Mediocre

Stayed in Oct 08.The staff was vacuous and with one exception remarkably unhelpful.Among other things ... Could not get a key to consistently work in ... more on Travelocity

We were in a room with a... – Posted 28 Aug 2008

Excellent

We were in a room with a handicap shower so water went everywhere.“We went on a short trip to San Diego. This hotel in Old Town was chalk full of... more on MYTravelGuide

Good area...close to TONS of... – Posted 11 Jun 2008

Good

Good area...close to TONS of bars, restaurants, history stuff in Old Town area....short walk to the public trolley line...very convenient to get... more on IgoUgo

Great location, lovely hotel... – Posted 29 May 2008

Excellent

This is the best hotel in Old Town area. The room was huge, well equipped (not fancy) and beautifully situated. Location and design very good. Great... more on Travelocity