Hilton San Francisco Union Square - Reviews

This hotel was very average.... – Posted 1 Jan 2012

Okay

This hotel was very average. No pool access was not indicated on hotel web site. Shower was terrible.... more on MYTravelGuide

The staff and new restaurant... – Posted 23 Dec 2011

Okay

The staff and new restaurant the Tavern was amazing! The rooms however were completely run down, out dated and smelled of smoke. If it were not for... more on MYTravelGuide

We are usual big Hilton hotel ... – Posted 20 Dec 2011

Horrible

We are usual big Hilton hotel fans but were very disappointed in the condition of the room. Thought it was very overpriced for the room condition.... more on MYTravelGuide

Very nice hotel and amenities.... – Posted 15 Aug 2011

Good

Very nice hotel and amenities.... more on MYTravelGuide

Very welcoming lobby, WiFi... – Posted 22 Jul 2011

Excellent

Very welcoming lobby, WiFi everywhere except in room, extra in room. Room size is exceptionally large for SFO. Nice bathroom, comfortable bed, great... more on MYTravelGuide

I asked for a high room, we... – Posted 15 Jul 2011

Okay

I asked for a high room, we were given a low, handicapped room (I'm not handicapped). The bathroom was set up funny even for WC access the sink was... more on MYTravelGuide

The lobby is decent, but the... – Posted 15 Jul 2011

Excellent

The lobby is decent, but the rooms are standard. The view is nice if you can get an upper level floor.... more on MYTravelGuide

The hotel was great, clean... – Posted 10 Jul 2011

Good

The hotel was great, clean and friendly service. Good location!... more on MYTravelGuide

Spacious, clean room with a... – Posted 19 Jun 2011

Excellent

Spacious, clean room with a great staff. Comfortable Beds. Couldn't be more pleased.... more on MYTravelGuide

Bed Bugs...stay away!... – Posted 17 Jun 2011

Horrible

I stayed for four nights at this hotel. While the staff were helpful and the facilities of the hotel were fine, I received bites over the course of... more on IgoUgo

Clean, comfortable bed, very... – Posted 11 Jun 2011

Good

Clean, comfortable bed, very small room. Did not restock room in 4days we were there. No glasses to drink from. Great location for all downtown... more on MYTravelGuide

Enjoyed it completely.... – Posted 11 Jun 2011

Excellent

Enjoyed it completely. Breakfast voucher/brunch was amazing!... more on MYTravelGuide

Enjoyed the location of the... – Posted 9 Jun 2011

Good

Enjoyed the location of the hotel. Thought the size of bathroom was too small and the $50 a night for parking was unexpected.... more on MYTravelGuide

Good location and good price... – Posted 8 Jun 2011

Good

Good location and good price if using name-your-own-price function of Priceline. Room is outdated but still clean and comfortable. 2 things that... more on MYTravelGuide

Great hotel. All the staff we ... – Posted 3 Jun 2011

Good

Great hotel. All the staff we encountered were friendly. Front desk, housekeeping and the bellmen. Lobby is very busy, however the hotel has enough... more on MYTravelGuide

A factory trying to mascaraed ... – Posted 3 Jun 2011

Mediocre

A factory trying to mascaraed as an upscale hotel.... more on MYTravelGuide

I thought the hotel was clean ... – Posted 25 May 2011

Excellent

I thought the hotel was clean and staff were very helpful and they made me feel welcome.... more on MYTravelGuide

Nice place. Good service,... – Posted 14 May 2011

Excellent

Nice place. Good service, nice rooms, very clean, and conveniently located.... more on MYTravelGuide

Clean, moderately priced for... – Posted 12 May 2011

Excellent

Clean, moderately priced for family budget. Only thing that could be better is room could be bigger but I would rather have the size than pay more... more on MYTravelGuide

Parking is extravagant,... – Posted 12 May 2011

Good

Parking is extravagant, although valet service is fast. Hotel looks like it needs an upgrade. Fixtures, doors, decor, furniture all need face lift.... more on MYTravelGuide

I left my Heart... – Posted 5 May 2011

Excellent

Wow, what an awesome hotel ...from the moment we entered the lobby to the end of the tripthis little gem answered all of my needs. The hotel was in... more on IgoUgo

Overall, a nice and clean... – Posted 29 Apr 2011

Excellent

Overall, a nice and clean facility with friendly and helpful staff.... more on MYTravelGuide

Nice clean hotel however... – Posted 16 Apr 2011

Okay

Nice clean hotel however rooms are very tiny, even for San Francisco standards.... more on MYTravelGuide

It was a very good experience ... – Posted 16 Apr 2011

Excellent

It was a very good experience to me and my family.... more on MYTravelGuide

Great staff, but poor effort... – Posted 13 Apr 2011

Okay

Great staff, but poor effort to hold the room.... more on MYTravelGuide

A Good City Stay... – Posted 28 Mar 2011

Excellent

I chose this hotel based on availability and location. I have stayed in the area before so it was a no brainer. The hotel is the basic city hotel... more on IgoUgo

Lovely if you didn't need... – Posted 7 Mar 2011

Good

Front desk was helpful and friendly, as was the concierge.I asked about paying extra to get a cot in the room, if it would be more comfortable than... more on Travelocity

Great hotel,andgreat location.... – Posted 3 Mar 2011

Excellent

Great hotel,andgreat location.... more on MYTravelGuide

Traveling in from out of town ... – Posted 23 Feb 2011

Good

Traveling in from out of town the staff was not willing to give suggestions or offer recommendations for local dining. There were signs everywhere... more on MYTravelGuide

Outstanding location... – Posted 28 Jan 2011

Excellent

Excellent stay in every respect. They even loaned us a small fridge to store our leis.

Extra Charges... – Posted 1 Jan 2011

Okay

One would think that when you pay enough to stay at the Hilton Hotel that it might come with some amenities.Sadly, this is not the case.Internet... more on Travelocity

Location excellent, staff... – Posted 23 Dec 2010

Excellent

Location excellent, staff very helpful, room clean.... more on MYTravelGuide

Overpriced.... – Posted 16 Dec 2010

Mediocre

Overpriced.... more on MYTravelGuide

Disappointing... – Posted 16 Dec 2010

Okay

We are a family of four and we booked the City View Tower Room as a treat for my birthday. After waiting in a long queue at the front desk for half... more on Travelocity

Funky mini-double doors on... – Posted 4 Dec 2010

Good

Funky mini-double doors on bathroom were a nuisance. Bathroom was tiny but functional. Parking cost was an additional 60% of the room cost.... more on MYTravelGuide

Hilton San Francisco- Union... – Posted 30 Nov 2010

Excellent

GREAT! CLOSE TO EVERYTHING. would definitely stay here again...Big Exercise room with lots of state of the art equipment.... more on Travelocity

The Hilton on O'Farrell is... – Posted 22 Nov 2010

Horrible

The Hilton on O'Farrell is one of the worst Hotels in San Francisco. The lobby is just like an airport. The parking prices must be the highest in the ... more on MYTravelGuide

Front desk suggested that my... – Posted 11 Nov 2010

Good

Front desk suggested that my room was only for a 'basic' room and if I wanted a room with a balcony would cost $60 more. I told him I had got this... more on MYTravelGuide

This was definitely a... – Posted 8 Nov 2010

Good

This was definitely a businesstraveler hotel. Not a lot of character or charm. Room was extremely small, but very clean.... more on MYTravelGuide

49rwane... – Posted 30 Oct 2010

Excellent

Great hotel . We stayed in a corner suite on the 28th floor.Great room , great view.The staff was friendly and very helpful. I would definately stay... more on Travelocity

Really small room!... – Posted 23 Oct 2010

Mediocre

We booked the city view double queen room to give a treat for the kids... The view was OK, and the beds were standard Hilton comfy - BUT the room was ... more on Travelocity

Great location!... – Posted 19 Oct 2010

Good

I've stayed at this property several times.The location is terrific.It is very close to Union Square, Chinatown, theaters, and the financial district.... more on Travelocity

San Francisco Hilton, Union... – Posted 2 Oct 2010

Excellent

Everything was great.Quick friendly service, clean and quiet rooms, great food, felt safe and secure.No worries about our car with the easy valet... more on Travelocity

Nice location and pretty... – Posted 1 Oct 2010

Good

Nice location and pretty lobby. Common area fine.... more on MYTravelGuide

The room was very small and... – Posted 1 Oct 2010

Mediocre

The room was very small and by the elevator, although we were told the room was ready to check-in there were no coffee or cups by the coffee machine... more on MYTravelGuide

Very upset :(... – Posted 29 Aug 2010

Horrible

Got there early & they did try to get us in earlier. Took forever to retrieve our bags from the check in room for bags. Lots of miscommunication.The... more on Travelocity

Eh - not bad, but a little... – Posted 26 Aug 2010

Okay

Location was great - but the room bas barren and simple to the point of feeling a little like a prison cell.I didn't love it.With all the other... more on IgoUgo