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User Reviews
2.95 out of 5
Overall
stay away!...
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Posted 5 May 2012
Horrible
One of my worst hotel stays ever! I stayed in April 2012. Front desk knew nothing and provided terrible customer service. Door/security was rude and discriminatory. Hotel had power problems. Room
It is definitely a Grand...
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Posted 10 Dec 2011
Excellent
It is definitely a Grand Hotel. It is a magnificent structure built in 1930 with high ceilings and large rooms. Our room overlooked the plaza that... more on EasyToBook.com
HORRIBLE...
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Posted 9 Feb 2011
Horrible
I stayed on January 2011 and I had room 319, my first night I woke up with bugs on my bed!!!! Yes bugs!! I told them there where bugs and they said they where cleaning. Next night I had the same issue
A piece of 1930's magic...
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Posted 12 Jan 2011
Good
The Gran Hotel is one of those hotels that has retained is 1930's glory and air of mystery.The hotel is very airy and open with large rooms (suites... more on IgoUgo
Charming hotel in central San ...
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Posted 22 Sep 2009
Good
I loved the historic building. It is located just across from the Teatro Nacional at center of downtown on a nice square making very close to... more on Travelocity
Decrepit bldg, hateful staff...
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Posted 4 Jun 2009
Horrible
I have been traveling to Costa Rica for many years but had never stayed at this famous landmark, so when I saw it as an option on Travel online I was ... more on Travelocity
EXCELLENT...
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Posted 3 Jun 2009
Okay
THIS HOTEL IS EXTREMELY WELL LOCATED, THE STAFF WAS KIND AND KNOWLEDGABLE,FOOD WAS GOOD,THE PIANO PLAYING IS A VERY CLASSY DETAIL, THE COMPLEMENTARY... more on Travelocity
NO AIR:...
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Posted 27 Jan 2009
Good
WE STAYED AT THAT THIS HOTEL THE WEEK OF 1/25/2009 IT WAS A BEAUTIFUL HOTEL , HOWEVER BEWARE THIS HOTEL HAS NO AIRCONDITIONING. ALSO THE DIESEL... more on Travelocity
Stay away. Unless you...
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Posted 13 Nov 2008
Mediocre
The Hotel is attractive. The staff was pleasant. However, forget SLEEPING. Our 2nd floor room overlooked the plaza and we could not believe the noise ... more on Travelocity
Great experience overall...
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Posted 25 Oct 2008
Excellent
We are staying here at the Gran Hotel and so far we have a very good experience. The front desk staff are friendly and helpful. The rooms are clean,... more on Travelocity
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Hotel San Jose |