Conrad San Juan Condado Plaza - Reviews

Lousy vacation... – Posted 12 Feb 2012

Horrible

Picked this hotel because of the ocean view and to hear the sound of the waves from our balcony. The whole trip was a nightmare. Our room was over the hotel air conditioning unit which drowned out the

The staff is very low quality... – Posted 19 Nov 2011

Mediocre

The rooms are nice, the beds comfortable, the bathrooms are gorgeous. The staff - on the other hand - was not helpful, borderline rude, and just really didn't seem all that interested in the clients.

Fabulous Hotel. Will stay... – Posted 6 Apr 2011

Excellent

Great hotel! Was very impressed with the urban decor. And the bathroom was out of this world (my dream bathroom). Food (& drink) was very expensive.... more on Travelocity

nice but expensive and not up ... – Posted 4 Apr 2011

Good

On the first look in room, my wife and I said WOW. The room was very nice, although a little bit smaller than we have been to in earlier trips somewhere else in USA. The bathroom was really small. One

Weekend Get away... – Posted 12 Mar 2011

Excellent

Our 4th stay at the Condado and was pleased as always.Great service, rooms very comfortable and wonderful Pool.Our onlycomplaint was of course the... more on Travelocity

Our 4th visit.... – Posted 8 Mar 2011

Excellent

Again, we enjoyed our visit. Beautiful property and very plesant staff. However, make sure you bring plenty of your own snacks ext. since everything... more on Travelocity

Colors, Richard Simmons, and... – Posted 9 Feb 2011

Excellent

If you have ever taken lysergic acid diethylamide but discontinued using it for health reasons, visiting the Conrad Condado Plaza can replicate the... more on Travelocity

Our second stay at this hotel... – Posted 7 Dec 2010

Excellent

We stayed at the Condado Plaza in 2005 (before it was Conrad) and chose to return to this hotel on our 2nd trip to Puerto Rico to celebrate our 10th... more on Travelocity

Check the room before you... – Posted 30 Oct 2010

Okay

Thehotel put us in a room in which the AC unit was making very loud noise as if someone was banging against the bedroom door every 3 minutes. We call ... more on Travelocity

Condardo Beach Hotel... – Posted 22 Aug 2010

Excellent

Beach area is public and very small; saw beautiful fish without snorkeling... more on Travelocity

watch out for the resort fee... – Posted 17 Jun 2010

Horrible

I think it is a big rip off to force guests to spend 250. with them. I sent two young girls for high school grad trip and this just about ruined it for them they could not afford this fee. What is wor

conrad condado resort... – Posted 15 May 2010

Good

Very nice there was a hotel tax of about * dollars per day stayfrendly staff clean and huge has a casino and lots of restaurants in the hotel there... more on Travelocity

Avoid this place.... – Posted 13 May 2010

Mediocre

The views are beautiful but the employees are rude, the walls are paper thin, and the area is a bario and certainly not worth the price. To cap it... more on Travelocity

Nice and Modern Hotel... – Posted 8 Apr 2010

Good

Pros:The ocean vista room was really pretty and modern.The pool area was niceLots to do at the hotelCons:$* a day to park your car14% room fee -... more on Travelocity

Rooms good, decor fair... – Posted 27 Feb 2010

Okay

Overall, our stay was okay, but a few amenities were less than ideal. The bathroom had a sliding door and no hooks inside the bathroom to hang up any ... more on Travelocity

worth every penny... – Posted 23 Feb 2010

Excellent

i spent more than i planned to on this hotel, but it surpassed my every expectation.The setting is gorgeous, the lobby has many separate... more on Travelocity

Nothing to write home over...... – Posted 17 Feb 2010

Horrible

Arrogant front desk... Couldn't get near the concierge.. Honking cars on both Friday and Saturday nights until 2am trying to go over the bridge into Old San Juan... Ay Yi Yi!!

met expectations- in most... – Posted 12 Feb 2010

Excellent

We arrived last Friday at 11:00 a.m.- we were given a key to our room immediatly though check-in was hours away. The room was beautiful- EXACTLY like ... more on Travelocity

LOVED this hotel!... – Posted 11 Feb 2010

Excellent

My boyfriend and I stayed at this hotel in early January and were very impressed!We had read all the bad reviews (along with the good) but decided to ... more on Travelocity

Not the best!... – Posted 1 Feb 2010

Okay

This hotel was just ok...stayed there Jan 1st-7th 2010. The check-in was somewhat slow, but they did upgrade our room to a lagoon view(or at least... more on Travelocity

Very clean and elegant.We... – Posted 20 Jan 2010

Good

Very clean and elegant.We only stayed over night and they charged us a resort fee.“Very nice hotel. Clean, friendly staff, great restaurants. They do ... more on MYTravelGuide

Missing the Sun!... – Posted 9 Jan 2010

Excellent

Nice hotel, so nice I almost reget that I didnt leave it to see more of San Juan. The staff was so accomodating I almost thought they had me confused ... more on Travelocity

Never Again!... – Posted 3 Jan 2010

Mediocre

I loved San Juan but I will never stay at the Conrad again. After 15 hours of traveling, I waited 3 hours to check into my room. The front desk staff ... more on Travelocity

very Contemporary hotel... – Posted 28 Dec 2009

Excellent

Nice and clean contemporary hotel. Nice ocean views. Front desk staff wasn't too friendly or helpful, but we had a great time. The causal dining room ... more on Travelocity

Condado Review... – Posted 27 Dec 2009

Good

The hotel was very nice.The Front desk was friendly.The room was clean and the maid service was efficient.There were plenty of restaurants inside the ... more on Travelocity

Ideally located in Condado... – Posted 6 Dec 2009

Excellent

Ideally located in Condado with large (18ft by 7 ft high) aquarium in lobby.Little dust on closet's top shelf. Room door issue. No hair-dryer in... more on MYTravelGuide

The room with the balcony had ... – Posted 15 Oct 2009

Excellent

The room with the balcony had a great view of the ocean.They didn't have any rooms available until after 4pm.“I was pleasantly surprised by the hotel.... more on MYTravelGuide

Conrad San Juan Review... – Posted 6 Oct 2009

Excellent

I would highly recommend this hotel to anyone. My flight was delayed 8 hrs, while the other 3 in my group did not make it until the next day. They... more on Travelocity

The stylish bathroom... – Posted 2 Oct 2009

Mediocre

The stylish bathroom.Renovations are needed, the room was not clean, service was poor.“Ocean view was requested and paid for booked into a "city... more on MYTravelGuide

Puerto Rico is Heaven on... – Posted 15 Sep 2009

Mediocre

Puerto Rico is Heaven on Earth!!! I have travel the Globe and must admit that this Island is possess with divine people, culture, art and fine... more on IgoUgo

conrad hotel in San Juan... – Posted 6 Sep 2009

Excellent

Great Hotel.Very clean, comfortable and spacious rooms.BEautiful decor and great amenities.Also, the location was very convenient.WE were able to... more on Travelocity

great viewslobby restaurant... – Posted 31 Aug 2009

Excellent

great viewslobby restaurant wouldn't serve me lunch at 11:45AM“Great hotel, great view of the ocean. Only item where they could improve other than... more on MYTravelGuide

Amazing... – Posted 29 Aug 2009

Good

This is beautiful hotel. I stayed in Puerto Rico for 2 weeks so I went hotel hopping. The first night I stayed at the Doubletree which was $40.00... more on Travelocity

Hotel Stay... – Posted 11 Aug 2009

Excellent

Beautiful Hotel, Felt very safe and great casinos. The meals a little costly at the poolside, if prices were alittle less people didn't have to go to ... more on Travelocity

I did not like this hotel.The ... – Posted 2 Aug 2009

Mediocre

I did not like this hotel.The unexpected charges.“Hotel was in a great location but shabby upgrade to make it look like a 4 star. It wasn't a great... more on MYTravelGuide

Conrad Hotel Stay... – Posted 9 Jul 2009

Okay

I stayed at the Conrad from Fri July 3rd to Sun July5th. I was sent to 3 different rooms because the 1st wasn't ready, the 2nd was on a floor with a... more on Travelocity

Best Hotel in Condado Plaza... – Posted 25 Jun 2009

Excellent

The hotel staff took our bags from the minute we stepped into the hotel. The bellhop was friendly and came up and explained every single detail of... more on Travelocity

travelling w/ teens... – Posted 22 Jun 2009

Excellent

The hotelwas clean, the staff very friendly and helpful. the travel desk was great to have.The food at the hotel was good but expensive. We mostly... more on Travelocity

great hotel... – Posted 27 Apr 2009

Excellent

great hotel, beatuiful pools and great rooms, the casino is a decent one nothing to do with Vegas but still good, rent a car its vital so you can... more on Travelocity

San Juan Vacation at Condado... – Posted 16 Apr 2009

Excellent

Hotel was excellent. Checked in much earlier than anticipated without any problems. Front desk was very helpful and friendly. Rooms were clean and... more on Travelocity

Condado FTW... – Posted 10 Apr 2009

Good

It was m first time in PR and it was great. Staying here helped a lot. I got a lagoon view room and was surprisingly pleased, the view of San Juan is ... more on Travelocity

Condado Plaza (Conrad) in San ... – Posted 29 Mar 2009

Good

The hotel was attractive, clean, staff friendly and helpful. All recreational areas were well kept, good work out room, nice pool an d cute beach.... more on Travelocity

great place!!!... – Posted 20 Mar 2009

Excellent

Got bumped up to a 10th floor bay view room...The Elevators were acting a little whacky though...that would be my only complaint.Other than that... more on Travelocity

Honeymoon... – Posted 15 Mar 2009

Excellent

All we can say is EXCELLENT!!!!!!!From the office staff to housekeeping.Everyone was amazing.The Doormen were always ready to get us where we needed... more on Travelocity

Better Choices along the... – Posted 24 Feb 2009

Okay

We just completed a four day stay on February 14th, 2009. This is about the fourth time we stayed at the Condado and have decided to book at another... more on Travelocity

25th Birthday in a BEAUTIFUL... – Posted 1 Dec 2008

Excellent

OMG!!! When I walked in to the hotel I was shocked in just how beautiful and modern the lobby was. The staff were so professional and friendly. The... more on Travelocity

great hotel for this price... – Posted 13 Nov 2008

Excellent

The positives: great location: very close to the Old SJ as well to Condado beach, excellent ballance between price and quallity,The negatives: the... more on Travelocity