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User Reviews
4.15 out of 5
The hotel was great! Couldn't ...
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Posted 20 Dec 2011
The hotel was great! Couldn't ask for a better place to stay in San Juan! It is beautiful and comfortable.... more on MYTravelGuide
I would tell others of it....
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Posted 14 Dec 2011
I would tell others of it.... more on MYTravelGuide
This was a beautiful hotel....
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Posted 8 Dec 2011
This was a beautiful hotel. We arrived early in the morning after a cruise and they got us in a room fairly quick. The beds are very comfortable but... more on MYTravelGuide
I would go back again, in...
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Posted 27 Oct 2011
I would go back again, in spite of the additional charges. It was a very relaxing stay.... more on MYTravelGuide
Beach access was fantastic....
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Posted 26 Oct 2011
Beach access was fantastic. Gym a little lite. Pool great!... more on MYTravelGuide
Nice pool and direct access...
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Posted 20 Aug 2011
Nice pool and direct access to the beach. Comfortable lobby and clean and spacious hotel room. Avis car rental and tour/excursion counters in the... more on MYTravelGuide
STAY AWAY FROM THIS PLACE-...
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Posted 7 Aug 2011
I arrived for my vacation during July of 2010. The manager informed me that I had to come up with a credit card equal to $100.00 a night for 7nights... more on IgoUgo
Vacation with friends...
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Posted 26 May 2011
Great location. The beach and pool area were great. However it took two days to get a broken safe for the room to to be replaced and in spite of... more on Travelocity
This hotel had everything we...
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Posted 27 Apr 2011
This hotel had everything we wanted - a good location, large room, friendly staff, beautiful grounds, and a terrific beach. We can heartily recommend ... more on MYTravelGuide
Overall, it was a very nice...
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Posted 24 Apr 2011
Overall, it was a very nice property with great resort facilities. Our room was bit smaller than I would have liked and the location was not as... more on MYTravelGuide
Greeted at door by very...
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Posted 21 Apr 2011
Greeted at door by very pleasant bell boys. All the staff were actually very nice and accomodating. Room smelled horribly of mildew. Carpet was... more on MYTravelGuide
I loved the hotel's pool and...
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Posted 11 Apr 2011
I loved the hotel's pool and beach.... more on MYTravelGuide
My wife and I have been...
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Posted 1 Apr 2011
My wife and I have been vacationing in Puerto Rico for approx 40 years. Twenty of them have been in the intercontinental hotel (under various names... more on MYTravelGuide
Excellent in every way except ...
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Posted 20 Mar 2011
Excellent in every way except for the spa experience our last day there. Make sure you take advantage of the sauna and steam. You do not have to have ... more on MYTravelGuide
No way to insure you get a...
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Posted 17 Mar 2011
No way to insure you get a room in old San Juan versus Ilsa Verde area. They should be two separate areas from which to choose. Zone goes from... more on MYTravelGuide
Needs new manager...
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Posted 8 Mar 2011
staff very inconsistent.Location good but restaurant service terrible.Coffee shop inconsistent.One day tried to microwave coffee.One day diluted with ... more on IgoUgo
Great hotel and location...
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Posted 5 Mar 2011
Intercontinental service was great (eg. valet staff plugged a flat tire on my rental car and pumped air into it overnight).Pool was perfect.Beach was ... more on Travelocity
Intercontinental, Puerto Rico...
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Posted 26 Feb 2011
Lovely setting, hotel ameneties excellant, very courteous and friendly staff. Band music in bar at night was too loud for conversation and you were... more on Travelocity
Wonderful wonderful wonderful...
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Posted 21 Feb 2011
Clean quiet very friendly staff.Wonderful beach with easy access and good service.Security staff was obvious and paying attention.Great food... more on Travelocity
I got charged a resort fee...
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Posted 18 Jan 2011
I got charged a resort fee when I didn't use any of the resort facilities. I did not want or expect to be bidding on a resort. Perhaps have a... more on MYTravelGuide
Stay away from the...
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Posted 16 Jan 2011
Stay away from the Intercontinental San Juan hotel! Although the pool is very pretty I am sure that there are many hotels in San Juan that have a... more on MYTravelGuide
Intercontinental San Juan...
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Posted 14 Jan 2011
Intercontinental San Juan more than met my expectations. The rooms were comfortable and lovely, the hotel public spaces were beautiful, and the pool... more on MYTravelGuide
Overall, an excellent stay....
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Posted 2 Dec 2010
Overall, an excellent stay. Nice pool and beach area, friendly and helpful staff.... more on MYTravelGuide
InterContinental San Juan...
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Posted 18 Nov 2010
A group of us stay at the InterContinental this was arranged by our Travel Agent. We decided to travel to San Juan a day before our Cruise, and was very surprised how beautiful it was. Our whole gro
not good...
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Posted 16 Oct 2010
We booked the intercontinetal, based on other reviews, and the pictures of the hotel. We upgraded to the ocean view room, based on what we were told... more on Travelocity
I would never stay here...
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Posted 26 Sep 2010
I would never stay here again, it was not a resort at all. The rooms are horrible and the food at the hotel wasn't good.... more on MYTravelGuide
Our First Trip to Puerto Rico....
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Posted 30 Jul 2010
We are from AZ & this was our very first trip to Puerto Rico. We stayed at the InterContinental San Juan for a full week. The Hotel is VERY nice, but ... more on Travelocity
Puerto Rico Is a Dream!...
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Posted 29 Jun 2010
The service in this hotel is one of the best in the world since Intercontinentals mains a service protocol that is second to none!If you travel to... more on IgoUgo
Awesome!...
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Posted 8 Jun 2010
The hotel was great. Clean, friendly and helpful staff. Top Notch all the way. The pools are incredible and you have direct access to the beach with... more on Travelocity
Not San Juan & no Laguna views...
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Posted 24 May 2010
The location for this Hotel is, Carolina, not San Juan.We booked the Laguna View room and there is no such thing.Their Laguna-view room is actually a ... more on Travelocity
nice stay...
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Posted 23 May 2010
I just returned very sorry I had to leave the room was nice and clean. One the ladies at the tours counter was not that great she really did not seem ... more on Travelocity
Beautiful Lobby...
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Posted 18 May 2010
Just got back. Spent 4 nights early May 2010. Rooms were ok - not what is expected of a fine resort hotel.The carpets smelled and the bathrooms were... more on Travelocity
Great hotel...
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Posted 14 May 2010
I spent Mothers Day weekend at this hotel with my Mom and sister and had a great time #40even though it rained most of the time#41.The staff was the... more on Travelocity
Enjoy!...
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Posted 10 May 2010
The Intercontinental is just a hop, skip, and a jump away from the airport.Comes in handy especially if you have a limited amount of time.The staff... more on Travelocity
San Juan trip...
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Posted 4 May 2010
I arrived at the hotel and was told my room was not ready, but they were so nice they gave me a voucher for a drink and made me feel very welcome .... more on Travelocity
Great hotel...
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Posted 26 Apr 2010
I stayed here for four nights (17APR- 21APR) and had a great experience... excellent staff, comfy bed, and walking distance to the beach and pool.... more on Travelocity
InterContinental San Juan...
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Posted 20 Apr 2010
What a great resort! The location was great - hotel was great....room was a bit small, but the bed was extremely comfotable (nice feather bed!) We... more on Travelocity
great place, definitely would ...
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Posted 10 Apr 2010
Just got back yesterday, hotel was clean, rooms were nice, bed was awesomely comfortable, view of the ocean was gorgeous. The hotel staff was so kind ... more on Travelocity
Wonderful way to spend...
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Posted 6 Apr 2010
Last Thanksgiving got a great rate for myself and my two daughters..was a little skeptical because of the price..but it was well worth the trip.I had ... more on Travelocity
Best place to stay...
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Posted 13 Feb 2010
Even though we were close to the airport- there was no noise-plus it made the taxi drive very easy.The grounds are beautifully landscaped & the Isla... more on Travelocity
We Loved our stay at the...
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Posted 6 Feb 2010
Romantic getaway for a New York couple.The Intercontinental in PR is a beautiful beachfront hotel.The landscaping of the entrance area and pool are... more on Travelocity
BEAUTIFUL POOL AREA!!!!!!...
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Posted 11 Jan 2010
We have no complaints about this hotel.Staff was friendly, more than helpful and room service was quick.The pool area was absolutely breathtaking. We ... more on Travelocity
My Favorite Place to Stay...
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Posted 9 Jan 2010
The Intercontinental in Isla Verde is my favorite place to stay, and I visit at least once a year, mostly in December. Starting the first week in... more on Travelocity
Great pool and tons of...
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Posted 24 Dec 2009
Great pool and tons of activities on site for families.“Very friendly staff and good customer service resort. Fabulous pool and nice beach area. I... more on MYTravelGuide
The pool and beach was great...
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Posted 22 Dec 2009
The pool and beach was great.Was not able to get a better room even when I missed a room I paid for due to airport delays.“The staff was not willing... more on MYTravelGuide
Location is very good nearby...
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Posted 29 Nov 2009
Location is very good nearby airport and some shops.Resort fee is too high but maybe normal.“Great for business as for fun.”... more on MYTravelGuide
I liked my room and view and...
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Posted 21 Oct 2009
I liked my room and view and the location of the beach.It was too pricey, and it was a daily service charge for standard usage.“In general, its a... more on MYTravelGuide
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