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One location in Santa Cruz train station
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Reviews
8.0 Very Good
Apr 2021
Pros:
Simple, limited-contact pick up and drop off.Cons:
When I returned the car two days early, the staff at Hertz were unable to do a refund for those extra days. This isn't a criticism of Hertz -- just know that when you book through Kayak, they don't have as much flexibility for extending or shortening a rental. Note that this Hertz location does not do after-hours drop-off. You must return the car before closing time.4.0 Mediocre
Mar 2021
Pros:
The two ladies who checked me in were a delight to deal with. Very professional and personable as they went through all the paperwork and what not.Cons:
My pre-paid 1pm reservation was for a Mid-size Car, and when I got there at 1:30pm they had rented my car and had no Midsize cars left, so I was stuck with an economy car that felt like I was driving a go-kart on steroids or tin can on wheels. That was total BS!! Also, they closed the location close to my house, but it is still listed on their website, Yahoo, Waze, Google, etcetera, so when I drove over there to swap cars, there was a sign on the keys drop box saying to drop off cars across town, at the location where I picked up the car. Again, total BS!! Then when I returned the car they ran my credit card before talking to me at all, and I wanted to use my debit car. When I asked to cancel the charge and put it on my debit card, she said it was too late, she couldn't do that. Third strike of total BS. Even if it costs more and is farther away, I will never again rent a car for Hertz!!4.4 Mediocre
May 2019
Pros:
Pick up was quick.Cons:
The drop off was terrible. Was told my drop off location had after hours drop off but it did not. Because of this, I was late for the next plan on my tight schedule.3.6 Poor
Apr 2019
Cons:
Person at hertz was impolite. Very poor customer service, and overcharged on insurance.8.0 Very Good
Nov 2018
Pros:
I only dropped the car off. The site was clean and the drop off was quick and easy.10.0 Wonderful
Oct 2018
Pros:
Pleased with the Nissan Sentra ride and feel and felt it was a good value. No trouble at check in or check out. Trouble freeMost popular car type | Economy |
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On average a car hire at Santa Cruz train station costs £52 per day.
Hertz 132 Center Street is the closest car hire location to Santa Cruz train station (0.3 mi away). The telephone number for this location is +1 831 423 0315.
Intermediate (Toyota RAV4 or similar) is the most frequently booked car hire type at Santa Cruz train station.