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User Reviews
3.5 out of 5
The hotel staff was not very...
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Posted 29 Dec 2011
The hotel staff was not very accommodating and did not care to listen to my plight of not wanting to be forced to pay for parking with no other... more on MYTravelGuide
Do not stay in this hotel....
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Posted 21 Dec 2011
Do not stay in this hotel. Hotel add parking of 11 per night and also has facilities issues.... more on MYTravelGuide
It was beautiful the staff...
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Posted 26 Oct 2011
It was beautiful the staff was amazing the rooms were cozy it's a great place to just get away.... more on MYTravelGuide
We arrived an hour after...
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Posted 7 Oct 2011
We arrived an hour after check-in time and several of our rooms were not ready. A few in our group had to wait almost an hour and even then when they ... more on MYTravelGuide
The hotel location was of...
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Posted 9 May 2011
The hotel location was of primary importance.... more on MYTravelGuide
Business Travelers like...
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Posted 10 Jan 2011
Business Travelers like simple, get in get out. Not alot of harassment with parking a car in the hotel lot, dont get a parking pass when one checks... more on MYTravelGuide
The room was small, very...
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Posted 31 Dec 2010
The room was small, very cramp. Bathroom is also small. This is 2.5 not 3 star. To top it off, charging people for parking? Where there was not a... more on MYTravelGuide
I stayed in a recently...
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Posted 27 Dec 2010
I stayed in a recently renovated room, flat screen TV, nice overall.... more on MYTravelGuide
Overall, hotel was basic...
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Posted 11 Nov 2010
Overall, hotel was basic necessities provided. Parking fee is not feasible.... more on MYTravelGuide
We found the Doubletree Club...
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Posted 4 Nov 2010
We found the Doubletree Club to be a good quality hotel for our recent stay in the Santa Ana/Irvine area - the price was right, and it was convenient ... more on MYTravelGuide
We both enjoyed staying at...
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Posted 3 Nov 2010
We both enjoyed staying at this hotel, however, as of Nov 1st they are going to charge for parking, this isn't a 4 or 5 star hotel.... more on MYTravelGuide
The staff was nice.The hidden ...
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Posted 6 Apr 2010
The staff was nice.The hidden charges they hit me with.“Charged with parking and Internet or other charges. Some time you pay more with the extra... more on MYTravelGuide
Nice motel for the cost...
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Posted 26 Mar 2010
Nice motel for the cost.Prices in the restaurant were way over priced.“Very nice motel, as good as any in the immediate area.”... more on MYTravelGuide
The staff was very nice...
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Posted 28 Jan 2010
The staff was very nice.Parking lot was shared with other places.“The Hotel was Great. We lost Power one night so i got a little cold but the rooms... more on MYTravelGuide
Very good location.None.“Very ...
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Posted 14 Jan 2010
Very good location.None.“Very good hotel, the breakfast buffet was a bit expensive for a vegetarian person like me.”... more on MYTravelGuide
LocationIt seemed a little on ...
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Posted 4 Jan 2010
LocationIt seemed a little on the seedy side.“The great thing about this hotel is the location. It's convenient to freeways and to where I had to go. ... more on MYTravelGuide
Very cheap for the quality...
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Posted 30 Nov 2009
Very cheap for the quality.Curtians in our room did not block out the light properly.“Excellent hotel. Very cheap for the quality of the hotel that... more on MYTravelGuide
The rooms was clean, very...
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Posted 6 Oct 2009
The rooms was clean, very nice looking - the bed was fantastic.The TV controls did not work well - did not get a cookie - all out.“I have stayed at... more on MYTravelGuide
Convenient to work location...
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Posted 13 Sep 2009
Convenient to work location.There is not enough space to elaborate.“On three separate occasions I had asked for the air conditioning unit to be... more on MYTravelGuide
“Service was good except for...
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Posted 24 Jul 2009
“Service was good except for the fact that my wake-up call was messed up.”... more on MYTravelGuide
Warm cookies at check-in...
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Posted 25 Apr 2009
Warm cookies at check-in.Parking lot full and overflow lot too far shuttle never around.“Too noisy with sports event kids running up and down halls... more on MYTravelGuide
Poor service...
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Posted 2 Apr 2009
I travel every other week and have stayed here once when someone else booked my trip and will never do so again.Parking lot out front was full and I... more on Travelocity
Best deal near SNA, very nice ...
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Posted 7 Jan 2009
A 4 star type of room worthy of the Double Tree name for the price of a Best Western. Nice appointments and grounds. The best part is theu do not... more on Travelocity
Stylish decorations (not 80's ...
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Posted 13 Nov 2008
Stylish decorations (not 80's bedding), Impressive staff, clean room and building, comfortable mattress.The exterior was not as attractive as the... more on MYTravelGuide
The bed was comfortable.The...
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Posted 2 Oct 2008
The bed was comfortable.The staff. There is a Doubletree Hotel 3 blocks away. I was dropped off at 2:20 am with a lot of luggage and learned that the ... more on MYTravelGuide
The staff was...
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Posted 12 Sep 2008
The staff was wonderful!Location was ok. Everyone was so nice at this hotel. The beds were ok, the rooms were clean and the restaurant good. ... more on MYTravelGuide
The bed was extremely...
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Posted 11 Sep 2008
The bed was extremely comfortable.Jacuzzi and pool have a view of the highway, not at all private. The Double Tree was a great for the price, we had... more on MYTravelGuide
Nice staff and complimentary...
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Posted 11 Sep 2008
Nice staff and complimentary parking.Limited dining options. Nice business location and one of the few remaining hotels with complimentary parking.... more on MYTravelGuide
Nice, clean, soft beds, cool...
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Posted 5 Sep 2008
Nice, clean, soft beds, cool AC.The one set of elevators. When we arrived the room was not ready and we had to wait half a hour. However the hotel... more on MYTravelGuide
Great and friendly staff...
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Posted 3 Sep 2008
Great and friendly staff.Double beds--too small. Right off the freeway, clean, excellent staff-let us check in early with my grandkids. Room was nice.... more on MYTravelGuide
The hotel was nice, the...
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Posted 2 Sep 2008
The hotel was nice, the location was right off the freeway for easy access. They gave free cookies which was nice.I requested a non-smoking room,... more on MYTravelGuide
The bed was comfortable.The...
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Posted 2 Sep 2008
The bed was comfortable.The staff needs boot camp training in hospitality. The room itself was comfortable but the restroom had a stench. Someone... more on MYTravelGuide
Convenient, comfortable,...
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Posted 31 Aug 2008
Convenient, comfortable, great price, very good service. Just what I wanted.What's not to love Altogether a really good place to stay. The parking... more on MYTravelGuide
Staff and patio next to lake...
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Posted 27 Aug 2008
Staff and patio next to lake.Small fitness center. Super friendly staff, extra clean, comfortable beds and pillows, no charge for parking. ... more on MYTravelGuide
Bed and towels. Very nice...
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Posted 20 Aug 2008
Bed and towels. Very nice hotel for the price. Did not like all the construction around the hotel and the limited parking. There was some kind of... more on MYTravelGuide
Very clean room, good quality ...
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Posted 20 Aug 2008
Very clean room, good quality sheets and towels.Parking not enough spaces, additional parking far. Convenient location. Very clean room, good quality ... more on MYTravelGuide
Warm Chocolate Chip Cookies,...
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Posted 15 Aug 2008
Warm Chocolate Chip Cookies, pillow, blanket, bathroom amenities.Not enough parking spaces. Happily surprised how nice the hotel was. ... more on MYTravelGuide
Staff was very helpful...
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Posted 15 Aug 2008
Staff was very helpful.Construction in area caused power outage. Beautiful hotel. Quiet. Easy access from freeway. Staff was very friendly and... more on MYTravelGuide
Off the beaten path but yet...
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Posted 14 Aug 2008
Off the beaten path but yet centrally located to every attraction we attended.Nothing. Very clean room and facility. Fast check in and easy parking. ... more on MYTravelGuide
Location.Local power company...
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Posted 13 Aug 2008
Location.Local power company shut down the grid Saturday. Only complaint is the local power company shut down the grid Saturday, which made... more on MYTravelGuide
The rooms were clean.I was...
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Posted 6 Aug 2008
The rooms were clean.I was disappointed with the location and pool. This hotel is perfect for business traveler but not for family. ... more on MYTravelGuide
Had nice decor.Got a smoking...
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Posted 5 Aug 2008
Had nice decor.Got a smoking room - one of us has asthma and we were not able to request a non-smoking room. Overall, it was nice and in a convenient ... more on MYTravelGuide
Free parking.The room smelled ...
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Posted 3 Aug 2008
Free parking.The room smelled moldy and the glasses we were given were dirty. Not a high quality hotel like we expected. ... more on MYTravelGuide
The cookie and the shower...
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Posted 1 Aug 2008
The cookie and the shower head.The smelly room. My boyfriend and I were given a room with two beds that smelled really bad of smoke. Being... more on MYTravelGuide
Not much.The air conditioner...
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Posted 31 Jul 2008
Not much.The air conditioner in the room did not work. It was terrible. The staff did not care. Front desk staff was unhelpful. Air conditioner was... more on MYTravelGuide
Location/room size/price...
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Posted 29 Jul 2008
Location/room size/price.Smoking room that was reeking of smoke smell. I requested a non-smoking room on check in and was told there were none. The... more on MYTravelGuide
The little man mad lake....
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Posted 28 Jul 2008
The little man mad lake. Staff and ground were friendly and welcoming. ... more on MYTravelGuide
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Hotel Santa Ana |
