Biltmore Hotel and Suites - Reviews

Shuttle service and driver... – Posted 21 Nov 2009

Mediocre

Shuttle service and driver.Room was in old wing, grungy.“The room was on gas station side wing, very old, not very clean.”... more on MYTravelGuide

Public access to rooms, worn... – Posted 24 Oct 2009

Mediocre

Public access to rooms, worn out rooms and beddings, staff was not warm, room service hours endsat 10, no secure wireless access“Inconvenient... more on MYTravelGuide

Overall cleanliness and... – Posted 6 Oct 2009

Excellent

Overall cleanliness and helpfulness.“Good overall.”... more on MYTravelGuide

I didn't like the courtyard... – Posted 24 Aug 2009

Mediocre

I didn't like the courtyard in front of our room being used for a large, late party by another group.“The hotel was generally meeting our... more on MYTravelGuide

Hotel... – Posted 10 Aug 2009

Good

Good hotel and excellent services.Breakfast is not that good.Anyway, we will come back.... more on Travelocity

It was at a convenient... – Posted 7 Aug 2009

Excellent

It was at a convenient location for what I was doing.“The hotel was well kept, room service was great and pool was well maintained. Service was... more on MYTravelGuide

The price, and the... – Posted 31 Jul 2009

Good

The price, and the cleanliness.“Overall, the hotel and staff were helpful and friendly. The check in went smoothly as did checkout. Housekeeping was... more on MYTravelGuide

Motel or hotel?Depends on the ... – Posted 2 Jul 2009

Mediocre

This hotel is an old motel which has been remodeled into a three star hotel, but rather than demolish/enclose the motel rooms, they gave them fresh... more on Travelocity

The entryway and public areas ... – Posted 1 Jul 2009

Horrible

The entryway and public areas were first class.“While I am sure this hotel could hold a 3 star rating, newspaper, and other amenities that go with... more on MYTravelGuide

Very conveniently located on... – Posted 10 May 2009

Excellent

Very conveniently located on highway.None.“Excellent for business travelers, close to key highways that connect all major businesses/airports.... more on MYTravelGuide

Great Location & Staff A+++... – Posted 16 Mar 2009

Excellent

Location is awesome, the staff were very friendly, the food was good, the hotel room was clean.they are pet friendly.I highly recommend to stay at... more on Travelocity

Huge Difference According to... – Posted 12 Jan 2009

Okay

Tower rooms are fresh and new, quite nice; views were better though not great (due to location), whereas Garden rooms are motel-like, not worth the... more on Travelocity

It was clean and very... – Posted 22 Nov 2008

Excellent

It was clean and very pretty!There is nothing that we didn't like about this Biltmore.“The hotel was beautiful! It was so clean and pretty. The... more on MYTravelGuide

EXCELLENT HOTEL... – Posted 26 Oct 2008

Excellent

This was a great hotel for our family and super close to Great America whcih is why we chose it.? I would definitley stay there again.? They served a ... more on Travelocity

The friendly informative... – Posted 27 Jul 2008

Excellent

The friendly informative staff.The gym hours. I didn't spend much time at the hotel. But when I was there I enjoyed it. I would indeed recommend. ... more on MYTravelGuide

The hotel bar has great food... – Posted 25 Jul 2008

Mediocre

The hotel bar has great food and service. I was pleasantly surprised.The room was small, near the highway and not perfectly clean. The tower rooms... more on MYTravelGuide

Nothing.Noisy no elevator... – Posted 23 Jul 2008

Mediocre

Nothing.Noisy no elevator horrible restaurant food service outdated decor. Upon arrival the gal at the check in could not speak English. Restaurant... more on MYTravelGuide

Very helpful front desk staff.... – Posted 22 Jul 2008

Good

Very helpful front desk staff.Very rude breakfast manager. That lady needs to retire. The hotel has an excellent lobby that raises your expectations... more on MYTravelGuide

Location.Room size. The pool... – Posted 18 Jul 2008

Mediocre

Location.Room size. The pool was bombarded with many children and all their parents drinking heavily for two days in a row! The room was very small,... more on MYTravelGuide

Nothing.The room was terrible.... – Posted 12 Jul 2008

Horrible

Nothing.The room was terrible. The lobby and tower of the building looked beautiful. A very small room, bad location, on the second floor with no... more on MYTravelGuide

Clean. Good location. Good... – Posted 16 Jun 2008

Okay

Clean. Good location. Good value.Via phone I was told there were two queen size beds in each room. In fact there was only one with a sofa-bed.... more on MYTravelGuide

Location.My mattress was not... – Posted 25 May 2008

Excellent

Location.My mattress was not too comfortable. It was what I expected for a 4 star except the mattress in room needs to be replaced. ... more on MYTravelGuide

The location. This hotel has... – Posted 16 May 2008

Horrible

The location. This hotel has a motel portion, with hotels facing the parking lot, with poor security. ... more on MYTravelGuide