Four Points by Sheraton Hotel & Suites San Francisco Airport - Reviews

The hotel staff was very... – Posted 2 Sep 2011

Okay

The hotel staff was very accommodating and friendly. The hotel needs updating. The carpet especially, it was stretch out out and musty smelling. For... more on MYTravelGuide

I expected this hotel to have ... – Posted 21 Apr 2011

Horrible

I expected this hotel to have a higher standard because it has the name Sheraton. There was cigarette burns on the comforter, slashed draperies and... more on MYTravelGuide

Ideal for any business... – Posted 9 Jan 2011

Excellent

Ideal for any business traveller who needs a comfortable bed in a nice clean modern hotel between flights. Great place to stay!... more on MYTravelGuide

After reading horror story... – Posted 28 Oct 2010

Excellent

After reading horror story reviews of hotels in the San Francisco area, I was pleasantly surprised to have an uneventful stay. The hotel was... more on MYTravelGuide

Front desk staff (daytime)... – Posted 24 Sep 2010

Excellent

Front desk staff (daytime) was GREAT! Watched Monday night football game in bar (rest of family went to game 5 miles away - bar comfortable... more on MYTravelGuide

Average hotel... – Posted 7 Aug 2010

Okay

This is a typical airport hotel.The positives are the rooms were clean and reasonably priced.The negatives were that we were placed in two... more on Travelocity

Comfortable, romantic,... – Posted 18 Mar 2009

Excellent

Comfortable, romantic, superb, and worth recommending it.Staff needed to be more attentive to guest needs.“My husband and I loved the place, surely... more on MYTravelGuide

Very comfortable, easy access... – Posted 6 Feb 2009

Excellent

This was a very nice hotel for the price located conveniently near the airport and the city of San Francisco with all it''s attractions. Free high... more on Travelocity

Cocation, clean, comfortable... – Posted 16 Dec 2008

Excellent

Cocation, clean, comfortable & free internet..Can hear freeway and airport slightly.“Nice place, comfortable and clean. Free parking and internet is... more on MYTravelGuide

Convenient to freeway, newer... – Posted 20 Nov 2008

Excellent

Convenient to freeway, newer property, well-maintained, excellent value.Smells of smoke in 4th floor hallway.“We enjoyed its proximity to the... more on MYTravelGuide

Free internet and free... – Posted 9 Nov 2008

Good

Free internet and free parking, functional, not too big.Limited service, but normal with for 3 stars.“I recommend this hotel for business traveling.... more on MYTravelGuide

Resteraunt is excellent,... – Posted 7 Oct 2008

Excellent

Resteraunt is excellent, rooms clean, bed and pillows very soft and comfortable.Its 10 miles from town so I had a long travel on the freeway to go... more on MYTravelGuide

“I needed to cash a check for ... – Posted 23 Sep 2008

Good

“I needed to cash a check for $20 and they refused. I could not believe it. Manager was too busy to come out and talk to me. For a stinking $20 -... more on MYTravelGuide

Clean.AC was loud. Got no... – Posted 10 Sep 2008

Mediocre

Clean.AC was loud. Got no sleep. One hotel staff was incompetent. I came in a little early. I was told computer was down and that I should come back... more on MYTravelGuide

Room was large.Air... – Posted 10 Sep 2008

Mediocre

Room was large.Air conditioner did not work. The hotel is older and laid out a bit like a rabbit warren with low ceilings in the narrow hallways. The ... more on MYTravelGuide

The great price I got to pay... – Posted 6 Sep 2008

Excellent

The great price I got to pay.I liked it all. On of the things I look in hotels is how comfortable the beds are, the level of outside noise, and the... more on MYTravelGuide

Incredibly close to the... – Posted 6 Sep 2008

Excellent

Incredibly close to the airport, with easy and recognizable access off the highway.The rug and carpeting in and around the elevator was a little... more on MYTravelGuide

Very clean & convenient to... – Posted 5 Sep 2008

Excellent

Very clean & convenient to airport.“Hotel was excellent place to stay close to airport.”... more on MYTravelGuide

Location.Noise on the Freeway.... – Posted 5 Sep 2008

Excellent

Location.Noise on the Freeway. Awesome location to the Airport, clean & comfortable. ... more on MYTravelGuide

Close to the airport.Small... – Posted 5 Sep 2008

Okay

Close to the airport.Small rooms, no pool, tiny bar. The driveway looks like a service entry. There was nothing explaining that you had to park in... more on MYTravelGuide

Location, staff, comfortable... – Posted 5 Sep 2008

Good

Location, staff, comfortable rooms, fridge, fitness center.No swimming pool or hot tub for our children, freeway noise. This property is not a 3 star ... more on MYTravelGuide

Free parking.Very noisy, less ... – Posted 5 Sep 2008

Horrible

Free parking.Very noisy, less than 20 ft away from the freeway, remote control did not work. There is a serious problem in the system when I get a... more on MYTravelGuide

The staff tried hard.Dirty... – Posted 4 Sep 2008

Mediocre

The staff tried hard.Dirty carpets. Hotel feels tacky and dirty because of the dirty carpeting. However, one person, graciously received us in the... more on MYTravelGuide

Decor & location.Near freeway.... – Posted 2 Sep 2008

Excellent

Decor & location.Near freeway. Very nice property. Very friendly & helpful staff. ... more on MYTravelGuide

Very dirty and inconsistent.... – Posted 2 Sep 2008

Mediocre

Very dirty and inconsistent. I would never stay at this hotel ever again even if it was free. ... more on MYTravelGuide

so bad... – Posted 26 Aug 2008

Horrible

Do not stay here.I was at the front desk asking for a new roomsince the keys to the fisrt opened up to another couple's room. While trying to get a... more on Travelocity

The room was clean and... – Posted 21 Aug 2008

Good

The room was clean and attractive.We did have to request a 2nd room because the first smelled of smoke. The hotel is conveniently located to both San ... more on MYTravelGuide

Staff was wonderful! Hotel... – Posted 18 Aug 2008

Horrible

Staff was wonderful! Hotel was clean.Needed a better gym. The staff was wonderful! Room was very nice. ... more on MYTravelGuide

Right off the freeway.Mildew... – Posted 9 Aug 2008

Good

Right off the freeway.Mildew on shower curtain, it gave bathroom bad smell. Shuttle is on time but it does stop at other hotels. Staff is friendly.... more on MYTravelGuide

The Bed linens and mattress... – Posted 30 Jul 2008

Good

The Bed linens and mattress were wonderful.There was no swimming pool. This was great if you weren't expecting family activities. The room was warm,... more on MYTravelGuide

Great !... – Posted 29 Jul 2008

Excellent

We went there on business. Hotel was clean and at a great location. Room was decent in size and bedding was very comfortable. This hotel is highly... more on Travelocity

The staff people were... – Posted 28 Jul 2008

Excellent

The staff people were especially friendly and helpful.The wind made a howling sound through the window. This hotel was very convenient to the airport ... more on MYTravelGuide

The room was exceptional.I... – Posted 16 Jul 2008

Excellent

The room was exceptional.I don't know what could be done, but the freeway was just outside our room. We found the hotel very comfortable. The staff... more on MYTravelGuide

It is convenient for me to... – Posted 15 Jul 2008

Excellent

It is convenient for me to stay with my family.Nothing special. This hotel is good and clean for a family to stay while they are traveling. ... more on MYTravelGuide

Comfy bed, lots of pillows... – Posted 12 Jul 2008

Excellent

Comfy bed, lots of pillows and friendly staff.The carpeting in the hallways need replacing. Upon arriving close to midnight the check-in staff... more on MYTravelGuide

Good shower, new/clean hotel... – Posted 9 Jul 2008

Okay

Good shower, new/clean hotel.Bad service - unresponsive. Clean room, great shower. Hotel staff was nice but unhelpful. It took too long for them to... more on MYTravelGuide

Restaurant.Staff. Staff... – Posted 8 Jul 2008

Mediocre

Restaurant.Staff. Staff (except for restaurant) very unfriendly; shuttle from SFO took over an hour. ... more on MYTravelGuide

Modern room with particularly ... – Posted 16 Jun 2008

Good

Modern room with particularly nice wooden (maybe Pergo) floors and nice kitchen.Has some sort of felt pad imbedded with citrus scented oil in air... more on MYTravelGuide

Clean, comfortable beds.Small ... – Posted 15 Jun 2008

Okay

Clean, comfortable beds.Small rooms, unattractive, economy feel. This is a perfectly adequate airport hotel. Definitely not a 3.5-star experience... more on MYTravelGuide

Location.No phones, wake-up... – Posted 5 Jun 2008

Okay

Location.No phones, wake-up call was forgotten, no response to maintenance request. Sheratons are generally over-priced and not worth the money. This ... more on MYTravelGuide

Handy access to restaurants... – Posted 4 Jun 2008

Good

Handy access to restaurants on Grand Ave.Hotel did not publicize surrounding attractions such as restaurants. Sorry don't have the time. ... more on MYTravelGuide

The friendliness and... – Posted 4 Jun 2008

Good

The friendliness and helpfulness of the staff.No 24-hours meal service. Arrived at hotel at 11pm and no food was available. Overall a good experience.... more on MYTravelGuide

Location and friendliness.Did ... – Posted 3 Jun 2008

Good

Location and friendliness.Did not know bus stop for downtown was across the street. Friendly and efficient. ... more on MYTravelGuide

Very convenient to SFO... – Posted 26 May 2008

Excellent

Very convenient to SFO airport.Lack of parking space. Very convenient to SFO airport. 3-star level accommodations, very comfortable and near-deluxe... more on MYTravelGuide

Easy on & off freeway... – Posted 20 May 2008

Excellent

Easy on & off freeway excellent clean rooms & staff.Leaky pipes in parking garage. Excellent stay, very quiet, never heard any noise and the hotel... more on MYTravelGuide

The modern furniture style in ... – Posted 16 May 2008

Excellent

The modern furniture style in the lobby was nice. The shuttle was convenient.No complimentary breakfast. No free internet. No pool. This is a nice,... more on MYTravelGuide

The room was clean and... – Posted 13 May 2008

Good

The room was clean and everything was presented nicely.Our room was right next to a busy road but somehow we didn't hear much noise! (may be because... more on MYTravelGuide