Sheraton Springfield Monarch Place Hotel - Reviews

Excellent as far as... – Posted 1 Dec 2011

Excellent

Excellent as far as convenience, comfort, and cleanliness. The staff is extremely friendly and helpful. I never feel like a stranger, but always am... more on MYTravelGuide

great place to stay it is... – Posted 11 Nov 2011

Mediocre

great place to stay it is noisy if you face over the river. however it does have a view. it was a same that they did put all the electric workers in... more on MYTravelGuide

I would not stay at this... – Posted 19 Oct 2011

Horrible

I would not stay at this hotel again for the price we paid. It is worn down with old furniture and lumpy mattresses. The room was also not completely ... more on MYTravelGuide

Conveniently located in... – Posted 15 Oct 2011

Good

Conveniently located in downtown Springfield with great highway access. Very large hotel with interior atrium design. Room was very clean with a... more on MYTravelGuide

Nice place to sleep but don't ... – Posted 2 Oct 2011

Okay

Nice place to sleep but don't eat there. Food quality was terrible and staffing level was inadequate.... more on MYTravelGuide

The staff was extremely... – Posted 14 Aug 2011

Good

The staff was extremely polite and efficient during check-in. Prior to check-in I was able to request a room with two double beds and non-smoking. I... more on MYTravelGuide

I have stayed in this hotel... – Posted 17 Jul 2011

Okay

I have stayed in this hotel before and enjoyed very much w no complaints. This time, my room shade was stuck in the down position and never fixed so... more on MYTravelGuide

Hotel was clean and in a good ... – Posted 14 Jun 2011

Good

Hotel was clean and in a good condition and the location was perfect for what I was doing in Springfield. Room was very clean and comfortable. Pool... more on MYTravelGuide

This hotel was clean,... – Posted 29 May 2011

Excellent

This hotel was clean, accomodating, excellent staff, facilities were uo at date, helpful even the maintenance men were good as I had some trouble... more on MYTravelGuide

For what I thought I'd get... – Posted 28 May 2011

Okay

For what I thought I'd get out of this hotel, I was very disappointed. $12 a day for parking, $9.99 for Internet and only one person per room could... more on MYTravelGuide

Service levels were... – Posted 18 Nov 2010

Good

Service levels were acceptable, hotel was a bit dated in its look. Needed some upgrades. Room was nice, but the fixtures in the bath needed repair.... more on MYTravelGuide

I really liked it, it was... – Posted 15 Nov 2010

Excellent

I really liked it, it was comfortable.... more on MYTravelGuide

The overall appearance of the ... – Posted 5 Nov 2010

Excellent

The overall appearance of the hotel was very nice. The rooms were very clean, and the beds were so luxurious. The only drawback would be that the... more on MYTravelGuide

Not quite what I was hoping... – Posted 13 Oct 2010

Okay

We travelled wtih 2 kids on the Columbus Day weekend staying on a Sunday night.The room and public areas were very nice.Travelling with kids the big... more on Travelocity

great hotel... – Posted 6 Oct 2010

Excellent

very nice hotel - staff was great and perfect location.... more on Travelocity

Nice hotel to look at; rooms... – Posted 31 Aug 2010

Mediocre

Nice hotel to look at; rooms comfortable; friendly staff, good location, but would not return. The hotel advised out front asking people to book... more on MYTravelGuide

Not Bad... – Posted 21 Jul 2010

Okay

Beautiful rooms. The staff made you feel at home. Room service was a disaster. It was completely non-existent. I had a long trip to Springfield and... more on Travelocity

Well lit indoor parking with... – Posted 28 Mar 2010

Mediocre

Well lit indoor parking with easy access to lobby.Construction started at 6:30 a.m., loud guest outside room until 3a.m.! No internet service.“This... more on MYTravelGuide

Don't Recommend... – Posted 2 Jan 2010

Okay

If you have to choose between this and the Marriot across the street, we strongly suggest you go with the Marriot.Although the public spaces are... more on Travelocity

It was extremely cleanand... – Posted 24 Nov 2009

Excellent

It was extremely cleanand comfortable.There really wasn't anythingI didn't like except maybe paying to park.“I would definitely recommend this hotel... more on MYTravelGuide

Convenient to the highway... – Posted 14 Oct 2009

Okay

Convenient to the highway.Toxic smell in rooms; parking very difficult.“While the location is conveniently placed next to the highway, the hotel... more on MYTravelGuide

Comfortable beds.“Great... – Posted 26 Sep 2009

Excellent

Comfortable beds.“Great location, nice view and comfortable beds.”... more on MYTravelGuide

Friendly and helpful staff... – Posted 21 Jul 2009

Excellent

Friendly and helpful staff.You are charged a daily parking fee that is automatically added to your room.“The rooms were average and I was not... more on MYTravelGuide

Amazing interior design.It... – Posted 11 May 2009

Excellent

Amazing interior design.It was in Springfield.“This was a beautiful hotel and everything was outstanding.”... more on MYTravelGuide

Size of room and friendliness.... – Posted 1 Apr 2009

Good

Size of room and friendliness.Painting.“I would very much recommend this hotel for family and a single person. Great restaurants.”... more on MYTravelGuide

Front desk staff was friendly ... – Posted 20 Nov 2008

Excellent

Front desk staff was friendly and very helpful.Tiled bathroom could have used some updating. Stayed at the Sheraton with another mom and our three... more on MYTravelGuide

The staff was excellent to... – Posted 4 Sep 2008

Horrible

The staff was excellent to work with.I have many things that I didn't like too many to list. I think this hotel was way over rated. The cleanliness... more on MYTravelGuide

Staff did try to please.Leak... – Posted 28 Aug 2008

Mediocre

Staff did try to please.Leak in room / soggy carpet my entire stay / noise. Great hotel if you want to listen to drunken teenagers / college students ... more on MYTravelGuide

Unique design was pleasant... – Posted 14 Aug 2008

Excellent

Unique design was pleasant.Never found the TV remote. We have stayed at a number of Sheraton Hotels and have always been pleased. Would stay again,... more on MYTravelGuide

I really like the location... – Posted 14 Aug 2008

Excellent

I really like the location and the view of the river.I briefly got stuck in the elevator. A great place to stop along the way while traveling. Room... more on MYTravelGuide

Good value and easy access to ... – Posted 12 Aug 2008

Excellent

Good value and easy access to I-91.Parking is $10 extra. Great location just off I-91 in Springfield. Rooms were clean and of good size. Bedding was... more on MYTravelGuide

The mattress was amazingly... – Posted 11 Aug 2008

Good

The mattress was amazingly comfortable - unlike other hotels.Noisy, trouble ordering room service, pay for parking. The hotel itself was very nice.... more on MYTravelGuide

Great location close to Six... – Posted 10 Aug 2008

Good

Great location close to Six Flags rooms spacious.Paying 9.95 per night for parking. Great place to stay comfortable beds, great location and friendly ... more on MYTravelGuide

The room itself was nice... – Posted 7 Aug 2008

Horrible

The room itself was nice.Noise at 2am! My worst hotel experience ever. By far. The hotel was unprepared for a group that was staying there, and the... more on MYTravelGuide

Parking attendant & front... – Posted 6 Aug 2008

Mediocre

Parking attendant & front desk people nice.Wireless Internet didn't work (2 nights), stuffy/bad smell on my floor (outside room), very noisy -... more on MYTravelGuide

Clean, staffs are friendly,... – Posted 6 Aug 2008

Good

Clean, staffs are friendly, ideally located to Six Flags New England.The air conditioning is blowing into the bed directly, not comfortable. The... more on MYTravelGuide

Clean room, self-park garage... – Posted 5 Aug 2008

Good

Clean room, self-park garage convenient.Hundreds of hotel rooms, yet complimentary internet access available via only two desktop computers. Hotel... more on MYTravelGuide

Great amenities; room service ... – Posted 5 Aug 2008

Excellent

Great amenities; room service was great. Very family friendly; my partner and I had a great stay. Wish it was longer.Nothing I can think of. We... more on MYTravelGuide

Awesome mattress.Having to... – Posted 4 Aug 2008

Excellent

Awesome mattress.Having to pay for parking. Clean and comfy, lovely sports bar with great burgers. Would stay again. ... more on MYTravelGuide

Great pool, cool... – Posted 31 Jul 2008

Excellent

Great pool, cool architectural design.Noisy outside the door, wide open design lends to the sound resonance. Excellent location, we were 10 minutes... more on MYTravelGuide

Location.The pool was over... – Posted 15 Jul 2008

Horrible

Location.The pool was over chlorinated, to where I received chemical burns. This hotel is geared toward the transient or business traveler. It is a... more on MYTravelGuide

Very friendly staff,... – Posted 9 Jul 2008

Excellent

Very friendly staff, wonderful bed.Crowded pool. Great location, clean and very comfortable. Staff was accommodating and friendly. ... more on MYTravelGuide

The location.NA. This hotel... – Posted 2 Jul 2008

Okay

The location.NA. This hotel needs fresh paint, new furniture & carpet. ... more on MYTravelGuide

They have a computer room for ... – Posted 3 Jun 2008

Excellent

They have a computer room for the public use.Paying for parking. Good hotel with nice clean and tastefully decorated. ... more on MYTravelGuide

Clean entry and common areas... – Posted 27 May 2008

Okay

Clean entry and common areas.They were not friendly at check-in and assigned another person to the same room. Parking garage is poorly designed. The... more on MYTravelGuide

Mattress was very... – Posted 27 May 2008

Excellent

Mattress was very comfortable; bar was friendly.Had to take separate elevator from garage then to room. Conveniently located in Downtown W.... more on MYTravelGuide

Price.Dirty. I stayed in the... – Posted 21 May 2008

Mediocre

Price.Dirty. I stayed in the Marriott across the street from the Sheraton last trip and thought the Marriott was much better in every way. I was... more on MYTravelGuide