Holiday Inn Hotel & Suites Sawgrass Mills - Reviews

I would never stay in the... – Posted 18 Oct 2011

Mediocre

I would never stay in the hotel again. It lacks of maintenance.... more on MYTravelGuide

I didn't like it personally.... – Posted 23 Sep 2011

Horrible

I didn't like it personally. Don't care how big it was, it was not inviting (those checking me in).... more on MYTravelGuide

Very friendly & helpful... – Posted 6 Aug 2011

Excellent

Very friendly & helpful tafff! Clean, good location, quiet & relaxing.... more on MYTravelGuide

Good hotel, just need... – Posted 12 May 2011

Good

Good hotel, just need housekeeping to step up. Would stay there again great location.... more on MYTravelGuide

I checked in while they were... – Posted 9 May 2011

Horrible

I checked in while they were having a re-launching party because they're under new management. The check out went smoothly. The problem was that when ... more on MYTravelGuide

This hotel was very nice. I... – Posted 28 Apr 2011

Excellent

This hotel was very nice. I was not expecting such quality with the price I paid. Hotel staff was friendly and informative. I was in love with the... more on MYTravelGuide

Great Place to stay... – Posted 30 Mar 2011

Excellent

Stayed for about 1 week03/13/2011 thru 03/21/2011 Very quiet hotel, clean, friendly staff, excellent restraunt.Beds were surprisingly comfortable.... more on Travelocity

The hotel was easy to get to, ... – Posted 20 Mar 2011

Excellent

The hotel was easy to get to, the beds were very comfortable, all the staff were friendly and helpful. We stayed only one night and went to dinner in ... more on MYTravelGuide

Overall, very pleased with... – Posted 18 Mar 2011

Good

Overall, very pleased with the experience. The shortcomings were amply compensated by the friendliness and responsiveness of the staff. Free WiFi... more on MYTravelGuide

Review of Holiday Inn -... – Posted 14 Mar 2011

Excellent

The Holiday Inn was very clean and well maintained.Service was good.The pool area was well maintained and in a good setting!Access to the motel was... more on Travelocity

No the room carpet was fithy,... – Posted 13 Mar 2011

Mediocre

I was disappointed with the room, it was very dirty ( carpeting that is ) the lady who was cleaning spoke no english and our room wasn't cleaned one... more on Travelocity

Our overall stay was nice.... – Posted 1 Dec 2010

Okay

Our overall stay was nice. The problem I had was a few things in my room, like the toilet ran all night, a roach running across the bathroom floor in ... more on MYTravelGuide

Had restaurant in hotel... – Posted 28 Mar 2010

Good

Had restaurant in hotel.Working space and work desk were too small. Room service charges and outdated TV.“Nice enough hotel with its own restaurant.... more on MYTravelGuide

The hotel had a decent... – Posted 19 Mar 2010

Okay

The hotel had a decent location and the public areas were clean.Loud room air conditioner.“I feel that the rooms were below average because the air... more on MYTravelGuide

The hotel staff was friendly... – Posted 13 Jan 2010

Excellent

The hotel staff was friendly and accommodating.“Hotel staff was friendly and accommodating. Very responsive to request and needs. Restaurant food was ... more on MYTravelGuide

Clean rooms, nice bathrooms... – Posted 4 Jan 2010

Horrible

Clean rooms, nice bathrooms.The unprofessional and downright rude staff.“I do not recommend this hotel. The rooms were clean and nice, but the... more on MYTravelGuide

The staff was very helpful... – Posted 10 Dec 2009

Excellent

The staff was very helpful.“The staff was helpful, the property is well maintained and rooms were very comfortable.”... more on MYTravelGuide

“Housekeeping did not clean... – Posted 10 Dec 2009

Good

“Housekeeping did not clean my room at first night.”... more on MYTravelGuide

NothingCrude and rude staff... – Posted 24 Nov 2009

Horrible

NothingCrude and rude staff.“Zero”... more on MYTravelGuide

“I have stayed here a dozen... – Posted 1 Jun 2009

Okay

“I have stayed here a dozen times before but this was not a good visit. For the second time in a row the wireless in the hotel didn't work and for a... more on MYTravelGuide

Convenient location, close to ... – Posted 24 May 2009

Mediocre

Convenient location, close to shopping and restaurants.The toilet seat pinched, bruised, scratched my inner thigh and the toilet overflowed.“This... more on MYTravelGuide

Check in table notifies you... – Posted 5 Apr 2009

Okay

Check in table notifies you that there is a problem with car break-ins.“This should be a one star hotel. It is clean inside but it is not in a family ... more on MYTravelGuide

The room was exactly as... – Posted 19 Feb 2009

Good

The room was exactly as pictured and everything was very clean!The elevator didn't work most of the time, and I had to twice go down to change... more on MYTravelGuide

The room was very clean and... – Posted 11 Feb 2009

Excellent

The room was very clean and nice.It did not have a free breakfast included.“The hotel staff and rooms were very nice. It was a very clean environment.... more on MYTravelGuide

The rooms and lobby were... – Posted 5 Nov 2008

Good

The rooms and lobby were clean and well decorated. The outdoor pool area was very nice.The AC was 6" from one of the beds and was very loud when... more on MYTravelGuide

The decor of the rooms was... – Posted 5 Nov 2008

Excellent

The decor of the rooms was contemporary and attractive.“Very attractive lobby and reception area. The room was well cared for and decorated. The pool ... more on MYTravelGuide

Good location, nice room... – Posted 4 Sep 2008

Excellent

Good location, nice room.Housekeeping walks in without knocking.“I've been a guest of this hotel on many occasions over the past year, and I'm... more on MYTravelGuide

Location.The house keepers... – Posted 29 Aug 2008

Mediocre

Location.The house keepers cleaned the room and took all my stuff (2 complete outfits, t-brush-gel) half way threw my stay.“Good with the exception... more on MYTravelGuide

Very comfortable bed. Nicely... – Posted 26 Aug 2008

Excellent

Very comfortable bed. Nicely decorated room.I got lost on the way there, but I have a very bad sense of direction. The hotel staff helped me several... more on MYTravelGuide

It was beautiful, great bed... – Posted 21 Aug 2008

Excellent

It was beautiful, great bed and bedding, nice decor.Nothing.“I loved it. It exceeded my expectations. The bed was lush and the mattress was very good ... more on MYTravelGuide

E receptionist is very rude... – Posted 13 Aug 2008

Good

E receptionist is very rude.Is about the receptionist, was very rude.“The hotel is good. The receptionist that work on that day was very rude. But... more on MYTravelGuide

Location.The staff left a lot ... – Posted 12 Aug 2008

Good

Location.The staff left a lot to be desired.“I stayed at this hotel many times when it was the Las Palmas. I liked the location. The staff under Las... more on MYTravelGuide

Catered food was exceptional... – Posted 31 Jul 2008

Excellent

Catered food was exceptional.Did not have a refrigerator in room.“Hotel staff was great. Very accommodating. Caterers and food was great. Good... more on MYTravelGuide

Good location, nice room... – Posted 30 Jul 2008

Good

Good location, nice room.House cleaning is 1.5 star quality.“Overall the hotel is a decent 3 star facility. You may have to shuffle around from one... more on MYTravelGuide

Good location, relative to... – Posted 21 Jul 2008

Good

Good location, relative to shopping, dining, etc.House cleaning fails to honor do not disturb card.“Check out is at 11am. Twice, once at 9:10 am and... more on MYTravelGuide

Not what I expected... – Posted 10 Jul 2008

Okay

The hotel staff was not interested in their customers at all. I reserved a suite with microwave and refrigerator, when I checked in I got a room with ... more on Travelocity

Very friendly and helpful... – Posted 10 Jul 2008

Good

Very friendly and helpful staff. Really clean and comfortable hotel (once inside).There were hardly any lights on the outside of the building. It... more on MYTravelGuide

Modern in every sense of the... – Posted 9 Jul 2008

Good

Modern in every sense of the word! Staff always curious.Belongings stolen from room. Room key was problematic. Noisy courtyard heard in room.“This... more on MYTravelGuide

The front desk clerks went... – Posted 3 Jul 2008

Excellent

The front desk clerks went above and beyond to be sure that I was relaxed.Finding vodka in my room which was not mine!“I enjoyed it.”... more on MYTravelGuide

They gave as a very well... – Posted 5 Jun 2008

Excellent

They gave as a very well located room - near the elevator - made us feel special.The outside area smell strongly of cigarette smoke, old cigarette... more on MYTravelGuide

The room was large, and I... – Posted 30 May 2008

Excellent

The room was large, and I felt safe when I walked out.My bathroom floor was not real clean.“I stayed in the hotel last year and enjoyed my stay so I... more on MYTravelGuide

The rooms were just... – Posted 29 May 2008

Excellent

The rooms were just renovated, so they had a new feel to them as opposed to well worn. The beds were very comfortable.Kitchen staff a wee bit slow... more on MYTravelGuide

hotel review, fl... – Posted 22 May 2008

Excellent

The staff was efficient; the room was clean with a nice view. The food in the restaurant was very good. They were kind enough to provide a van for me ... more on Travelocity

Spring Break Sensation... – Posted 22 May 2008

Excellent

At check in the front desk was very courteous and were willing to help. They offered to help with our bags and offered us breakfast because we had... more on Travelocity

Very nice rooms & lobby area... – Posted 16 May 2008

Excellent

Very nice rooms & lobby area.The man at the front desk tried to charge me $20 for Wi-Fi even though it's free throughout the hotel.“Very nice rooms & ... more on MYTravelGuide

Easy check in.Our original... – Posted 16 May 2008

Good

Easy check in.Our original room did not have a working air conditioner.“Fair.”... more on MYTravelGuide