The Sutton Place Hotel Toronto - Reviews

This hotel is centrally... – Posted 12 Dec 2011

Good

This hotel is centrally located in the city, close to all the venues you probably want to visit in the city. Public transport is close by, but you... more on MYTravelGuide

Will not stay here if I was a ... – Posted 18 Nov 2011

Okay

Will not stay here if I was a business traveler - incidental fees such as internet, and printing are too high. Poor value.... more on MYTravelGuide

Older, once very upscale... – Posted 17 Nov 2011

Excellent

Older, once very upscale hotel showing it's age now. The door to the balcony stuck, needs some paint. Needs a bit of TLC now.... more on MYTravelGuide

A three star hotel at best.... – Posted 28 Oct 2011

Okay

A three star hotel at best. Had to go inside to find valet and bellhop, ended up self parking. Staff not very friendly. Asked for quiet room,... more on MYTravelGuide

Door man never greeted me or... – Posted 29 Aug 2011

Mediocre

Door man never greeted me or helped me with my struggling baggage. He was quick to check out some young girl and smile at her. I had problems with... more on MYTravelGuide

Great location, but a very... – Posted 27 Aug 2011

Mediocre

Great location, but a very noisy hotel both from traffic perspective - you could hear all the trucks driving by because there is a large highroad... more on MYTravelGuide

I was slightly nervous about... – Posted 26 Aug 2011

Excellent

I was slightly nervous about traveling there with my husband. However, I LOVED this place. The room was spotlessly clean (I have high standards),... more on MYTravelGuide

We were traveling the... – Posted 16 Aug 2011

Horrible

We were traveling the experience the best parts of Toronto as it was our first time in Canada. We stayed one night at the Sutton Place before moving... more on MYTravelGuide

Location was good, close to... – Posted 14 Aug 2011

Excellent

Location was good, close to public transportation, very clean and staff is very helpful. Did not like to have to pay for daily parking (this was a... more on MYTravelGuide

This is the second time I've... – Posted 14 Aug 2011

Good

This is the second time I've been to this hotel. I felt that this visit we were provided a smaller than average room. It was obvious the hotel was... more on MYTravelGuide

This is an old, dingy hotel.... – Posted 1 Aug 2011

Horrible

This is an old, dingy hotel. The rooms are large, but badly equipped. The beds are not comfortable, pillows are lumpy. It is not close to a 4 star... more on MYTravelGuide

Front desk staff were quite... – Posted 15 Jul 2011

Okay

Front desk staff were quite indifferent to guests. Did not seem to be happy about their jobs. Room was nice but bathroom was small and they only... more on MYTravelGuide

We loved this hotel. It was... – Posted 12 Jun 2011

Excellent

We loved this hotel. It was very central to our needs. Our room was excellent, big and beds were extremely comfortable. We had no complaints and will ... more on MYTravelGuide

Room was tired and old. No... – Posted 9 Jun 2011

Mediocre

Room was tired and old. No king bed available. Comforter was way too hot for season and sheet was not enough. Could not get comfortable sleep.... more on MYTravelGuide

Although it was very nice it... – Posted 7 Jun 2011

Good

Although it was very nice it is not in the same category as the Sheraton.... more on MYTravelGuide

Sutton Place was one of... – Posted 25 Apr 2011

Good

Sutton Place was one of Toronto's great hotels with good carriage trade and spacious rooms. Clientèle decidedly at a lower level than bed fore and... more on MYTravelGuide

Rooms are compact, very clean ... – Posted 25 Apr 2011

Excellent

Rooms are compact, very clean and tidy.... more on MYTravelGuide

Very comfortable, close to... – Posted 19 Nov 2010

Excellent

The Sutton is a beautiful place. The employees were great and we had no problems with them. they never bugged us and were quick to get anything that... more on Travelocity

This hotel would have been... – Posted 11 Nov 2010

Okay

This hotel would have been nice in the 80's.However, compared to the other downtown offerings in Toronto.... more on MYTravelGuide

Good location, staff was... – Posted 10 Sep 2010

Good

Good location, staff was okay, room was clean and spacious, decor was a bit stodgy and facilities could stand an update.... more on MYTravelGuide

The hotel that needs a... – Posted 9 Sep 2010

Okay

I have stayed @this hotel many times over the years. It seems that the property is very tired and needs a complete renovation or at the very least... more on Travelocity

My main disappointment was no ... – Posted 22 Aug 2010

Good

My main disappointment was no hot tub. I really didn't care for theTV guide set-up. It was new and hard to get a channel you liked.... more on MYTravelGuide

Great bargain... – Posted 27 Jun 2010

Excellent

Our hotel was very nice, more than we expected for the price we paid.Staff firendly, well trained and kept us informed of locations closed and... more on Travelocity

our experience at sutton place... – Posted 8 Jun 2010

Okay

the front desk was not friendly at all.we got in at midnight due to flight delay and the line up at the front desk was awful.we stood in line for 40... more on Travelocity

Balcony for room.Room was not ... – Posted 6 Dec 2009

Good

Balcony for room.Room was not ready earlier as agreed by the hotel.“Hotel is a good value for the money. Internet not worth getting. They use B... more on MYTravelGuide

Excellent service and... – Posted 3 Dec 2009

Excellent

Excellent service and location.Room was next to a noisy elevator.“Nice, well trained staff. Excellent location, you can walk to stores, restaurants... more on MYTravelGuide

It was quiet.The lobby is old.... – Posted 20 Nov 2009

Excellent

It was quiet.The lobby is old.“It was a quiet, comfortable stay. The room we got was beautiful.”... more on MYTravelGuide

Stay FAR AWAY from the... – Posted 29 Oct 2009

Okay

Why they put us in the room directly next to the elevators for a 4 night stay -- I don't know. It literally sounded like a roller coaster was running ... more on Travelocity

“This hotel was probably a... – Posted 12 Oct 2009

Mediocre

“This hotel was probably a nice one some 25 years ago. It needs some major uplifting if it wants to be suitable to demanding guests.”... more on MYTravelGuide

The room was big and the bed... – Posted 1 Oct 2009

Good

The room was big and the bed was great. Big flat screen TV with a great view.It was a fair distance to anything worth sightseeing. We had to walk... more on MYTravelGuide

Concierge and housekeeping... – Posted 30 Sep 2009

Okay

Concierge and housekeeping staff were very helpful.Check-in staff not very friendly, unable to accommodate our request for a cot for a 3rd person in... more on MYTravelGuide

Centrally located and... – Posted 24 Sep 2009

Excellent

Centrally located and beautiful rooms.Limited room service menu.“The hotel was older but not rundown. It was historic and beautiful, within walking... more on MYTravelGuide

“Beautiful rooms, great... – Posted 21 Sep 2009

Excellent

“Beautiful rooms, great location, and 2 blocks from subway stop.”... more on MYTravelGuide

Clean, nice rooms.Pool, and... – Posted 21 Sep 2009

Good

Clean, nice rooms.Pool, and there wasno hot tub.“The hotel met all of our expectations except for the pool.”... more on MYTravelGuide

“Staff were extreamly good... – Posted 16 Sep 2009

Excellent

“Staff were extreamly good and helped us with all our needs.”... more on MYTravelGuide

Excellent quality of rooms... – Posted 9 Sep 2009

Excellent

Excellent quality of rooms.“This hotel surpassed my expectations and my room was absolutely gorgeous. The staff was very friendly.”... more on MYTravelGuide

Good locationLocked minibar,... – Posted 6 Sep 2009

Okay

Good locationLocked minibar, lack of toiletries, wanted to charge $7 to print boarding passes“First impressions are positive when you first walk in,... more on MYTravelGuide

The hotel was really lovely... – Posted 25 Jun 2009

Excellent

The hotel was really lovely and I thoroughly enjoyed my stay there. I had one disappointment in that there was not a kettle in my room which made it... more on Zoover

The reviews I saw prior to... – Posted 25 Jun 2009

Excellent

The reviews I saw prior to booking this hotel were less favourable however, I found the whole expereince of staying there enjoying. Non of the... more on Zoover

Good room size with upscale... – Posted 19 Jun 2009

Excellent

Good room size with upscale furnishings.Lobby area, once upscale, now needs a face lift.“Great hotel, good location, great rooms.”... more on MYTravelGuide

Not a 4 or 5 star hotel.“Nice ... – Posted 7 Jun 2009

Good

Not a 4 or 5 star hotel.“Nice hotel but would not rate it above 4 stars.”... more on MYTravelGuide

Convient, safe, friendly... – Posted 25 May 2009

Good

Convient, safe, friendly staff, clean.Shower water flowed over floor; dated decor.“Older hotel, slightly dated, clean, convenient, good staff... more on MYTravelGuide

Very good room andexcellent... – Posted 25 May 2009

Excellent

Very good room andexcellent location.Plastic cups in the bathroom!“Very excellent andplastic cups in the bathrooms.”... more on MYTravelGuide

clean environment,... – Posted 9 Apr 2009

Horrible

clean environment, professional staff and comfortable rooms.“Unfortunately my recent stay at the Sutton Place Hotel was awful. The wireless internet... more on MYTravelGuide

As advertised... – Posted 26 Mar 2009

Excellent

The price was great and the hotel rooms were fine. The hotel had a good location. We could walk easily south to the Eaton center area and north to... more on Travelocity

Very efficient, classic,... – Posted 23 Mar 2009

Excellent

Very efficient, classic, clean, comfortable and centrally located.“Great location, well-maintained and efficient.”... more on MYTravelGuide

The bathroom was set up for a ... – Posted 12 Mar 2009

Okay

The bathroom was set up for a wheel chair ( I am not in a wheel chair) The bathroom door didn't close a; so I requested a king bed and got a queen... more on MYTravelGuide