Sheraton Universal Hotel - Reviews

Great hotel, great staff and... – Posted 9 Dec 2011

Excellent

Great hotel, great staff and great location.... more on MYTravelGuide

Avery quick walk to universal ... – Posted 17 Oct 2011

Excellent

Avery quick walk to universal studios. Very beautiful and comfortable. Pool and hot tub closed too early so we could not enjoy after our day at... more on MYTravelGuide

We scored with Priceline with ... – Posted 2 Oct 2011

Excellent

We scored with Priceline with this hotel. It has great location, the staff was EXCELLENT, our beds were comfortable.... more on MYTravelGuide

This is the perfect location... – Posted 11 Sep 2011

Excellent

This is the perfect location for a trip to Universal Studios. The beds are comfortable and the room is very clean. They have a free shuttle to... more on MYTravelGuide

Great location, highly... – Posted 26 Aug 2011

Excellent

Great location, highly recommend. Pricier than I would prefer, but for one or two nights, would recommend; especially if you are going to Universal... more on MYTravelGuide

Not worth the price, go... – Posted 31 Jul 2011

Horrible

Not worth the price, go elsewhere,it's a rip-off.... more on MYTravelGuide

Central, cool, a bit... – Posted 7 May 2011

Excellent

Central, cool, a bit touristy, but sleek and clean.... more on MYTravelGuide

You can tell it was an old... – Posted 2 Apr 2011

Excellent

You can tell it was an old hotel that was renovated. Bathrooms were not good.... more on MYTravelGuide

Would stay there again.... – Posted 15 Jan 2011

Excellent

Would stay there again.... more on MYTravelGuide

spoiled... – Posted 28 Nov 2010

Excellent

What a great place to stay!We felt really spoiled!... more on Travelocity

Stay here only if you lose a... – Posted 20 Nov 2010

Mediocre

The lobby of this hotel is very nice. The check-in staff, valet, and bartenders were all polite and helpful. The trouble begins when you get to your... more on Travelocity

Weekend getaway... – Posted 18 Nov 2010

Excellent

My family and I stayed at the Sheraton Universal for our son's 11th birthday on Friday, October 1st we had a very late check in, from the time we... more on Travelocity

Overall my stay was okay and... – Posted 2 Oct 2010

Good

Overall my stay was okay and did not spend too much time in the hotel except to shower and sleep.... more on MYTravelGuide

Just a really Fun Get Away,... – Posted 23 Sep 2010

Excellent

Just a really Fun Get Away, It was our 18th wedding anniversary. and it was great.Went to Concert Did City Walk Just a Complete Party for Us.... more on MYTravelGuide

Air condition system was out..... – Posted 19 Sep 2010

Horrible

Air condition system was out...85 degrees...a letter dated "september 2010" invited us to enjoy the water in the rooms for free, and a lemonade stand ... more on MYTravelGuide

Bad Stay at Beautiful Hotel... – Posted 22 Apr 2010

Mediocre

oExceedingly slow check in.oNo hot water the 2nd morning.A fact that the front desk staff seemed totally unsympathetic to.This is unacceptable in a... more on Travelocity

Spring Break 2010 Sheraton... – Posted 17 Apr 2010

Good

We liked the hotel very much.We were on the 16th floor overlooking Universal Studios and the view was breathtaking.At night there appeared to be a... more on Travelocity

Close location to Universal... – Posted 26 Jul 2009

Good

Close location to Universal Studios.Room was a little small for a Sheraton class hotel.“Nice and clean hotel with a nice pool. Parking was pricey but ... more on MYTravelGuide

It was super clean!The bed... – Posted 12 May 2009

Excellent

It was super clean!The bed was some what hard.“I loved this hotel! From the lobby to the rooms - it was super clean! The majority of the staff was... more on MYTravelGuide

Great stay and Great room... – Posted 5 Apr 2009

Good

I checked in early, 10am. NO issues. Concierge was great. Set me up with a great tour of LA stars homes. As a note, the $49 trip was actually$39 if... more on Travelocity

not as good as expected... – Posted 24 Mar 2009

Okay

Overall, it's an okay place to stay.It provides nice shampoo, conditioner, soap and Starbucks coffee.But the service is mediocre.Some personnel are... more on Travelocity

Location next to Universal... – Posted 23 Feb 2009

Good

Location next to Universal City Walk and Metro station.Parking was $18 self, $23 valet daily.“Great location for visiting universal studios or city... more on MYTravelGuide

I liked the location.I did... – Posted 31 Jan 2009

Okay

I liked the location.I did not like the views from the room.“The hotel was located very close to universal city. The flip side was that the rooms... more on MYTravelGuide

Great stay great customer... – Posted 16 Jan 2009

Excellent

The Sheraton Hotel had the best customer service I have ever experience. The car valets were friendly and told great stories. The check in clerks... more on Travelocity

Nice modern feel to the room. ... – Posted 26 Dec 2008

Excellent

Nice modern feel to the room. Modern color décor.Needed a plunger on the last day and the maid had no idea what we were saying.“This was a very nice... more on MYTravelGuide

The decor and renovation were ... – Posted 23 Dec 2008

Excellent

The decor and renovation were very nice. Not your typical loud carpet and hotel furnishings., clean lines.The room was freezing when we checked in.... more on MYTravelGuide

Great!... – Posted 30 Nov 2008

Good

The hotel was great. The hotel was updated and very friendly.There is a free shuttle that brings you right up to Universal Studios every 15 minutes... more on Travelocity

The ceiling to carpet window... – Posted 28 Nov 2008

Excellent

The ceiling to carpet window that expanded the lenght of the room. The view of the city was endless. I felt like a rockstar.The price for a shot of... more on MYTravelGuide

Comfy bed andclean.Room... – Posted 25 Nov 2008

Okay

Comfy bed andclean.Room smelled, smoking people next door.“Very nice room clean and comfy. We were in a nonsmoking floor and room smelled like smoke... more on MYTravelGuide

Walking distance to the... – Posted 8 Oct 2008

Excellent

Walking distance to the Universal Studio and city walk.Too much waiting for the elevator to go to the lobby from the room floor.“Excellent hotel, it... more on MYTravelGuide

The room size and furniture... – Posted 10 Sep 2008

Excellent

The room size and furniture.The valet parking staff was rude.“I liked it a lot and will stay there again but will avoid interaction with valet staff.”... more on MYTravelGuide

The room was comfortable... – Posted 15 Aug 2008

Excellent

The room was comfortable.Small bathroom.“The hotel was within walking distance of the universal city walk. The rooms were very comfortable. It is a... more on MYTravelGuide

Convenient, clean, perfectly... – Posted 6 Aug 2008

Good

Convenient, clean, perfectly acceptable.Fairly generic looking and feeling.“There is nothing to complain about. The hotel is clean, efficient,... more on MYTravelGuide

Good location.Self parking is ... – Posted 5 Aug 2008

Excellent

Good location.Self parking is $18/day.“A dated hotel with a recent face lift. Excellent location but self-parking is unreasonable at $18/day for... more on MYTravelGuide

Clean.Elevators were VERY... – Posted 25 Jul 2008

Excellent

Clean.Elevators were VERY slow!“Beautiful rooms and very clean hotel.”... more on MYTravelGuide

Just the location.Remolding... – Posted 21 May 2008

Mediocre

Just the location.Remolding.“Needs to up date and compensate for the building being worked on!”... more on MYTravelGuide

Close to universal studio... – Posted 16 May 2008

Okay

Close to universal studio with transport there and back.I had to pay for my parking to stay at the hotel.“Management was very nice they were only... more on MYTravelGuide