With its private entrance on the Grand Canal, the hotel is at once both centrally located and utterly secluded. The astonishing Piazza San Marco and spectacular Palazzo Ducale are a short walk away, as are countless boutiques and restaurants. Drink in sweeping views of the Grand Canal while dining al fresco on our bar and restaurant terraces, or head to Alberoni Golf Club for a day on the green. Our WestinWORKOUT® Fitness Studio keeps you fit, while blissful In-Room Spa treatments restore balance. Our 185 guest rooms and suites tend to your every need. Choose a room with a terrace or Grand Canal view and enjoy fresh air and captivating views. All rooms feature our iconic Heavenly® Bed, Heavenly® Bath, and High Speed Internet Access.
Very luxurious. Staff wonderful. Central Location on the canal with superb views and private water taxi station right in front. Room service excellent! The Westin sets the bar very high!
TV channel selection poor.
The dependent at the lobby was rude. The room they gave was not ready, there was an empty champaigne bottle with the corresponding dirty glasses. To make matters worse, it was time consuming to resolve. The room we ended up with had two full size beds together, with separate linen for each, instead of a king/queen size bed. The waiters at the bar and common areas were rude. My husband and I were celebrating our anniversary. In 30 years this is the most we ever paid for accommodations AND the worst service we've received.
The hotel staff were cold and rude. The room service was very poor.
the whole experience,the terrace off our room was perfect
the cost of the cheese and ham toasties at 4:00 am !!
The location was wonderful!
The attitude of some of the staff was snooty and the check in and check out process took forever. We were getting off a cruise coming in and there were many people arriving at the the same time but leaving I was left standing for 10 minutes while the clerk fiddled on her computer and noone else was around. To be fair it was the same woman. The conciere also had staff that was either extremely helpful or curt and unresponsive to inquires. The staff was either very pleasant or very disdainful.
long waiting for elevator
Good location and nice view
I don't feel warm and welcome, we feel arrogance, staff is doing their job, not helpful.