Sheraton West Des Moines Hotel - Reviews

We were very comfortable in... – Posted 1 Dec 2011

Excellent

We were very comfortable in this modern, clean hotel room. The lobby was inviting and the room was more than satisfactory. The service from the room... more on MYTravelGuide

Great inevery aspect (except... – Posted 25 Nov 2011

Good

Great inevery aspect (except no free Internet in room).... more on MYTravelGuide

Clean, comfortable, updated... – Posted 20 Oct 2011

Excellent

Clean, comfortable, updated room. Star bucks coffee in the room.... more on MYTravelGuide

Clean, niceand excellent... – Posted 14 Oct 2011

Excellent

Clean, niceand excellent choice.... more on MYTravelGuide

Friendly staff and... – Posted 6 Aug 2011

Excellent

Friendly staff and accommodating.... more on MYTravelGuide

There was ample parking... – Posted 3 Jul 2011

Excellent

There was ample parking available, and the hotel and grounds were very attractive. The lobby was welcoming, as were the rooms. I ate breakfast in the ... more on MYTravelGuide

The hotel was very nice, very ... – Posted 21 Jun 2011

Excellent

The hotel was very nice, very attractive with the 10 story lobby area, waterfall, glass elevators, etc. Not sure of the quality of the restaurants,... more on MYTravelGuide

I am not sure who this hotel... – Posted 20 Jun 2011

Good

I am not sure who this hotel is designed for. It was a Holiday Inn in the past and it seems too high priced for families/those on vacation and... more on MYTravelGuide

Other than check-in, it was... – Posted 29 May 2011

Good

Other than check-in, it was an enjoyable hotel. Very convenient to everything.... more on MYTravelGuide

I really like this hotel.... – Posted 21 Apr 2011

Excellent

I really like this hotel. Lovely room. Best location for nearby shopping and dining.... more on MYTravelGuide

We would stay there again for ... – Posted 6 Mar 2011

Good

We would stay there again for certain, especially at that price. Excellent quality.... more on MYTravelGuide

Clean, great staff, easy to... – Posted 3 Mar 2011

Excellent

Clean, great staff, easy to get to. Sound can be a problem, late night parties woke us up at three in the morning, they were on the 1st floor we were ... more on MYTravelGuide

Very nice hotel. Convenient... – Posted 20 Jan 2011

Excellent

Very nice hotel. Convenient to the interstate easy to locate. Friendly staff, efficient check in. Nice and quiet. Thank you.... more on MYTravelGuide

The bed was very comfortable... – Posted 12 Jan 2011

Excellent

The bed was very comfortable with lots of pillows.... more on MYTravelGuide

The Sheraton is beautiful and ... – Posted 10 Jan 2011

Good

The Sheraton is beautiful and very nice. However, the room service leaves a lot to be desired. Their choices are extremely limited. The two pasta... more on MYTravelGuide

Very nice place.... – Posted 15 Dec 2010

Excellent

Very nice place.... more on MYTravelGuide

I stayed at this hotel with... – Posted 8 Dec 2010

Excellent

I stayed at this hotel with my husband while visiting the Des Moines area and have a lovely stay! Our room was very well-maintained, nicely updated,... more on MYTravelGuide

Good first impression of the... – Posted 30 Nov 2010

Good

Good first impression of the hotel when entering the parking lot and lobby.... more on MYTravelGuide

We really had a nice stay at... – Posted 22 Nov 2010

Excellent

We really had a nice stay at this hotel. The served Starbucks coffee in the room. Room service was on time and very good. The bar/dining area had... more on MYTravelGuide

Disappointed in that there... – Posted 2 Nov 2010

Horrible

Disappointed in that there was no complementary snack or breakfast ordered...restaurant was expensive. The pool was freezing and no hot tub or sauna. ... more on MYTravelGuide

Everything about the hotel... – Posted 1 Nov 2010

Okay

Everything about the hotel was excellent except that my two kids were let down because the pool was too cold to use. They were very upset about this.... more on MYTravelGuide

This was just anOK hotel. Our ... – Posted 7 Oct 2010

Okay

This was just anOK hotel. Our room had an unpleasant odor, window coverings were torn - not a great presentation. The bed and pillows, however, were... more on MYTravelGuide

The hotel was very nice. They ... – Posted 27 Sep 2010

Good

The hotel was very nice. They had computer access in the lobby, but you had to pay for internet connection in the rooms. You also had to pay for... more on MYTravelGuide

This hotel exceeded my... – Posted 23 Sep 2010

Excellent

This hotel exceeded my expectations. The staff was very friendly, I had a great experience!... more on MYTravelGuide

Very warm experience, staff... – Posted 13 Sep 2010

Good

Very warm experience, staff and hotel are very courteous and clean! My family and I would stay again if in the area.... more on MYTravelGuide

The hotel was super quiet. No ... – Posted 31 Aug 2010

Excellent

The hotel was super quiet. No noise from other guests. Beds were very comfortable.... more on MYTravelGuide

I would defnitely stay again... – Posted 17 Jul 2010

Good

The room was nice, clean, and comfortable.The staff was awesome!I sleep with a fan at home and asked if I could get one in my room...within 10... more on Travelocity

Pretty but not impressed... – Posted 28 Mar 2010

Okay

Stayed 1 night at this hotel. The room was nice, the appearance of the hotel was nice. It was astheticly pleasing. However, we were not impressed... more on Travelocity

Staff well dressed and... – Posted 3 Feb 2010

Excellent

Staff well dressed and professional.Two large dogs barking at 11:30 pm in a room overlooking the front driveway.“Great location. Clean and quiet. A... more on MYTravelGuide

The staff was very good.No... – Posted 22 Jan 2010

Good

The staff was very good.No hot tub, and everything cost extra and is expensive.“This is a good hotel if you are a business traveler with an expense... more on MYTravelGuide

Rooms were a good size, flat... – Posted 5 Jan 2010

Excellent

Rooms were a good size, flat screen TV.Charge for internet.“Nice hotel. Great location.”... more on MYTravelGuide

Beautiful facility, great... – Posted 30 Nov 2009

Excellent

Beautiful facility, great location, upgraded our room because it was our anniversary.No free high-speed internet - cost $9.95/day - very... more on MYTravelGuide

The two room suite with a... – Posted 25 Nov 2009

Excellent

The two room suite with a door that closed to separate the rooms.Pool had too much chlorine and didn't have a hot tub.“Great hotel - pool was the... more on MYTravelGuide

“Excellent facility, helpful... – Posted 28 Oct 2009

Excellent

“Excellent facility, helpful staff. We attended a wedding reception at the Sheraton. It was very convenient to stay at the same place the reception... more on MYTravelGuide

“The staff was friendly and... – Posted 22 Oct 2009

Excellent

“The staff was friendly and very helpful.”... more on MYTravelGuide

Nearby restaurants.Old TV and ... – Posted 21 Oct 2009

Excellent

Nearby restaurants.Old TV and need to get flat screens.“Very nice hotel with friendly staff. Easy access from freeways and near to downtown.”... more on MYTravelGuide

Great friendly staff.“I'm not ... – Posted 13 Oct 2009

Excellent

Great friendly staff.“I'm not sure it should be rated as a 3.5 star hotel - but it was nice and I would go back. The staff was very friendly and the... more on MYTravelGuide

Clean, upscale without acting ... – Posted 30 Sep 2009

Excellent

Clean, upscale without acting exclusive.Had to pay for wireless (archaic).“It was what I expected from a 3.5 start hotel. Staff was very friendly,... more on MYTravelGuide

Very clean, good location,... – Posted 11 Sep 2009

Excellent

Very clean, good location, great bed.Our room was located by the ice machine and staff room.“Really enjoyed our stay there, I was very pleased with... more on MYTravelGuide

Nice staff and clean... – Posted 28 Aug 2009

Good

Nice staff and clean accommodations.Slow internet service.“Beautiful hotel. Great location, quiet, clean. The only complaint that I have was that the ... more on MYTravelGuide

Location and the quality... – Posted 27 Aug 2009

Excellent

Location and the quality.“Nice atmosphere.”... more on MYTravelGuide

Breakfast is really good and... – Posted 17 Aug 2009

Good

Breakfast is really good and beds are very comfortable.1. Sending me to a room that is already occupied. 2. Having to lift the tub drain myself to... more on MYTravelGuide

Very quiet in room, friendly... – Posted 16 Aug 2009

Good

Very quiet in room, friendly staff and close to shopping.“This hotel has a great location for all Des Moines area attractions. Beautiful lobby, with... more on MYTravelGuide

The hotel was nice and seemed ... – Posted 6 Aug 2009

Excellent

The hotel was nice and seemed quiet at night.The pool was so small and was very crowed and no hot tub.“The beds were small but, OK. The hotel was... more on MYTravelGuide

They went out of their way to ... – Posted 4 Aug 2009

Excellent

They went out of their way to clean our room due to health request.Pool was stale smelling“Very accomadating, friendly staff.”... more on MYTravelGuide

The location.The beds were... – Posted 17 Jun 2009

Excellent

The location.The beds were not firm enough for us but otherwise everything was awesome.“Very clean and courteous staff. We never ate at the... more on MYTravelGuide

Nicely appointed rooms and... – Posted 26 May 2009

Excellent

Nicely appointed rooms and ample workout equipment in the fitness areas.I was unaware the lounge/restaurant were closed for remodeling.“The open... more on MYTravelGuide