Occidental Grand Xcaret All Inclusive - Reviews

the best kept secret... – Posted 5 Feb 2011

Excellent

I and my husband recently went to mexico and stayed at the X caret!I was taken back by the beauty of the grounds and the natral settings.I not once... more on Travelocity

Wonderful Hotel... – Posted 1 Feb 2011

Excellent

This resort is wonderful despite some of the negative reviews.I just got back today and will plan to go back again next year.I travelled alone and... more on Travelocity

October trip for two... – Posted 3 Nov 2010

Good

Upon check in we were given a room with two twin beds rather than the booked king size.After talking with another couple at the pool we realized we... more on Travelocity

Some of the good some of the... – Posted 25 Sep 2010

Good

Room had mold growing on ceiling and a small lizard living with us the entire time. I learned not to be afraid.The grounds were amazing! The... more on Travelocity

very misleading no beach food ... – Posted 25 Aug 2010

Mediocre

AFTER WAIT IN THE AFTERNOON HEAT FOR A FULL VAN WITH POOR AIR COND. TOOK US TO RESORT. ONE HOUR RIDE. CHECKED IN WAITED TWO HOURS FOR OUR LUGGAGE.... more on IgoUgo

Unable to dine at any of the... – Posted 21 Jun 2010

Horrible

Upon arrival at the hotel we were pleasantly greeted and served a delicious fruit punch.It looked as if this was going to be a great family vacation... more on Travelocity

I must have been at a... – Posted 20 Jun 2010

Excellent

I have been to Xcaret on a number of occasions with my daughter. We will be going back this year. The staff have treated us with kindness and respect and have always been exceedingly polite and frien

Excelente!... – Posted 28 May 2010

Excellent

Well this was our 3rd trip here, we noticed all the bad reviews and were worried the place had started having troubles, evidently they have not. We... more on Travelocity

very, very nice... – Posted 9 May 2010

Good

Highly recommend extra $$ for Royal Club . . . it made all the differnce.Room was small, but service, separate pool & restaurant more than made up... more on Travelocity

Kid's Club.Pretty much... – Posted 7 Apr 2010

Mediocre

Kid's Club.Pretty much everything else.“Just a few highlights: The resort charged me extra $ even though I had a printed reservation slip stating I... more on MYTravelGuide

Sexual predator working at... – Posted 23 Mar 2010

Horrible

My 14 year old daughter and her friend where in the room next to ours at 5:30 PM getting ready for dinner and were assaulted by an Occidental employee in a dark blue shirt dark blue pants with Occiden

Terrible Experience/ Bad... – Posted 16 Feb 2010

Horrible

Whenwe first arrived, we were greeted and given something to drink. I asked about our free one day pass to Xcaret park that was advertised on web... more on Travelocity

Be prepared for pushy sales... – Posted 4 Feb 2010

Horrible

I wish I didn't have to give this hotel such a bad review because it does have some good points. However, the bad far outweighs the good. Pros: Very... more on Travelocity

Worst Hotel Ever!... – Posted 27 Jan 2010

Mediocre

From the min we checked in we knew this was not a great hotel! Very large and hard to find your way around. The staff at front desk just pointed that ... more on Travelocity

Worst Hotel Bed Ever Slept On... – Posted 9 Jan 2010

Mediocre

The hotel was so big it reminded me of being on a giant cruise ship.The buffet was good, but the only restaurant that was exceptional was the... more on Travelocity

Great Trip for the Price... – Posted 30 Dec 2009

Good

After reading several slightly negative reviews, I was worried that I wouldn't enjoy the trip. Turns out, I had nothing to worry about! The resort... more on Travelocity

A horrible experience at the... – Posted 25 Dec 2009

Okay

Hi all,We went there and food in the buffet was ok, nothing great but breakfast was good.We booked a restaurant night at the sushi place and had a... more on Travelocity

Destination wedding... – Posted 22 Dec 2009

Okay

People were friendly, hardworking and helpful.Offered activities were minimal.10 of 11 jacuzzi were cold within the cold pools.Dinner was mostly... more on Travelocity

It's Ok for a 3 star... – Posted 12 Dec 2009

Okay

The hotel is more a 3 star then a 4.For a 4 star I got a bargain, for a 3 star paid what I should of.Had some great staff, but most were not real... more on Travelocity

All inclusive???... – Posted 12 Dec 2009

Okay

Our first trip to Cancun we went all inclusive and stayed at the Cancun Palace. We had asupberb stay there so we thought we would try all inclusive... more on Travelocity

Occidental Grand Xcaret... – Posted 21 Nov 2009

Excellent

This is our second time staying at this resort.Our first experience was perfect with no glitches, our second had a couple of glitches.The grounds are ... more on Travelocity

XCaret- Great Value... – Posted 19 Nov 2009

Excellent

Great place for the price. It's like staying at XCaret park and a cab ride to Playa del Carman is only $*. The beach is man made inlet and not quite... more on Travelocity

great time wonderful resort... – Posted 19 Nov 2009

Excellent

will stay here again --looking at going back very soon.... more on Travelocity

Fun Time... – Posted 19 Oct 2009

Good

We were looking for a relaxing vacation. The food and service were excellant. We did have an issue with restaurant reservations. We didn't get them... more on Travelocity

Stayed here a few years ago... – Posted 13 Oct 2009

Good

Stayed here a few years ago and really worth going. The resort is really nice and the weather was great.... more on IgoUgo

Great Resort... – Posted 8 Oct 2009

Good

This resort has everything any vactioning would hope for. Excellent location, excellent rooms, excellent service, excellent food, excellent... more on Travelocity

Hotel Occidental Playa del... – Posted 20 Aug 2009

Horrible

5 star hotel with 0 star service.Room was filthy.Management did not care.You have to queue for the buffet for at least 30 minutes -could be 45... more on Travelocity

Great time!... – Posted 12 Aug 2009

Excellent

We just got back last night.We spent 5 nights and it was awesome!The facilities were excellent.The food was not great, but very good.The service -... more on Travelocity

Lobby is Grande & Impressive, ... – Posted 11 Aug 2009

Okay

Lobby is Grande & Impressive, birds & fish entertaining.Buffet food was awful, all-inclusive drinks watered down, bartenders not polite, night show... more on MYTravelGuide

Big Mistake... – Posted 6 Aug 2009

Mediocre

I stayed for four days in July 2009.I have been to Cancun/Playa about 8 time in the last 10 years and this place was defintely subpar.Grounds were... more on Travelocity

Occidental Grand Flemenco... – Posted 5 Aug 2009

Excellent

Beautiful property, fabulous pools and bars, good food, great for family or couples.... more on Travelocity

Beautiful Property, Poor... – Posted 3 Aug 2009

Good

This hotel is truly beautiful.The property is spread out on many acres of beautiful lush gardens with various wildlife roaming around the property... more on Travelocity

Wonderful Resort bAmazing... – Posted 6 Jul 2009

Excellent

My wife and I stayed a full week at Occidental Xcaret and we enjoyed every second of it. We were told because we were on our honeymoon we were... more on Travelocity

Beware extra fee's... – Posted 29 Jun 2009

Horrible

We visted this resort this past month.When we arrived at the resort (11 pm) to check in, we were told that there was an additional charge of $450 per ... more on Travelocity

Great Resort - Awesome... – Posted 24 Jun 2009

Excellent

My wife and I had a wonderful weeklong vacation (early June) at Occidental Xcaret. The entire Staff (front desk, concierge, waiters, bartenders,... more on Travelocity

Wonderful experience!... – Posted 10 Jun 2009

Good

The resort was very clean, staff was very friendly and helpful.Several pools with activities to enjoy.Beach was small but nice and clean.Food was... more on Travelocity

Miss it already... – Posted 14 May 2009

Good

If you want night life @ the resort versus going into town, this probably isn't the best resort for you. The pools shut down at Sunset & the bars... more on Travelocity

Nice Resort - check prices... – Posted 30 Apr 2009

Okay

We just returned from our visit.It was only a three-day stay, so we did not get to check out all the resort had to offer.Overall, the staff members... more on Travelocity

Quick Get-a-way... – Posted 20 Apr 2009

Good

I want to preface this that this was only a two night stay.The Hotel grounds are spectacular.Excaret is beautiful in every way.The problems we had... more on Travelocity

Occidental Xcaret... – Posted 23 Mar 2009

Good

Nice resort, nice location next to Xcaret park, but if you going for the beach then forget about it, the place has no beach, it has a man made lagoon ... more on Travelocity

Great trip, very relaxing.... – Posted 14 Mar 2009

Excellent

The resort was beautiful. Very secluded. Very relaxing. The food was very good. We have stayed at all inclusives before and found the food to leave... more on Travelocity

Great place to stay... – Posted 4 Mar 2009

Good

Just returned 2-25-09.The place was great. We wanted a king bed and they upgraded us to the royal club and got a king bed in a suite. Xcaret was... more on Travelocity

Solid... – Posted 3 Mar 2009

Good

I have just returned from Xcaret (02/20/08 - 03/02/08) and I have to say I enjoyed it immensly. The room was nice and the mini bar was stocked daily. ... more on Travelocity

Nice Resort, but...... – Posted 3 Mar 2009

Okay

The resort is beautiful and most of the staff were very friendly.The pool staff/activity staff were outstanding.They made the entire trip very... more on Travelocity

Excellent Vacation... – Posted 21 Feb 2009

Excellent

My husband and I went to the occidental grand xcaret from feb 13-feb19 2009. It was excellent.Some tips for you that we didn't know.If you want a tie ... more on Travelocity

great trip... – Posted 19 Feb 2009

Excellent

My husband and I really enjoyed our trip.The staff was really great, a dollar or 2 in tips goes a long way.The food was good for an all inclusive, we ... more on Travelocity

Marvelous experience... – Posted 9 Feb 2009

Excellent

My husband and I went for our 25th wedding anniversary and had a great experience from start to finish.Beautiful grounds, so many places to walk and... more on Travelocity