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On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive. I also upgraded to comfort + , I didn’t feel it was worth it. There was no benefit

On my way home I had a layover. The flight from ATL to CLT was amended 5x while I was waiting. I could have driven home sooner. Overall from Dallas, Tx to Charlotte, NC I started my trip at 4:30pm, I didn’t get home until past midnight. I know things happen, but 5x to make me run back and forth in an airport from different terminals is excessive.

MSP to Atlanta was much better than Atlanta to St. Kitts. Paid $180 each for myself and wife for Delta comfort from Atlanta to St. Kitts. Seats were more narrow and obviously old and worn out. Tailbone is killing me. Seat would not recline. Seats behind reclined and we were not an exit row or in front of an exit row. Entertainment did not work in that the movie jumped forward and back and there was no audio. The plug in the arm rest was loose. Flight attendant tried “resetting” the video for my seat but no good. She never checked back. Someone else near me had the same issue. Touch screen was unresponsive. No where near as comfortable as MSP to Atlanta flight. 3 plus hrs. flight time without the basic amenities and not even remotely close to comfortable but paid for Comfort plus. I will be very disappointed if I have the same on my return “Comfort Plus” flight St. Kitts to Atlanta. At the very least my wife and I should be refunded for round trip “Comfort Plus” charges. Please feel free to contact me directly for more details.

It was great I love flying Delta and have never had a bad experience with them

They were 2 hours late departing with no explanation. I missed my connection, was rebooked not in correct seating that I paid for. Over all of was horrible. I now know why I've not flown Delta since 2018

Crew was not helpful. Other passengers in first class were over served blatantly over intoxicated.

We just spent $6000 on our first trip since pre COVID and we were stranded on the runway of our departing airport for 2 hours and 15 minutes while our layover was only an hour and a half. We were told by the pilot we were next for de-icing and then got bumped by 3 other planes. Pilot went on to say they only had one guy working the de-icing where they usually have at least 2. In Rochester. In the heart of winter. Someone missed a step and should be fired. I'm not done.

Everything would be much better if Kayak stopped nosing into my business with Delta.

The plane was in bad condition. We were taxied for mode than an hour because a light panel had feel off. The bathroom in first class had broken panels as well. Overall poor aircraft maintenance

Plane was late because of a mechanical malfunction and the food listed as available was not. Flight attendants seem over worked and under paid. They just done seem happy. And that can be seen in their faces.

I had back trouble prior to my flight and everyone was great about helping me.

My tv was broken on the flight which is disappointing when you pay for a seat and expect a service

Always delays from Boston to Salt lake but this time was very long. Don’t understand while they board the passengers and then make them sit in the plane

Service for food to our seat was a bit slow. Snack choices were just pretzels or baked chips. My seat cushion was not attached. Other than Barbie, video choice were not very good or current.

After we landed, we were held on the plane for 30 minutes. There was no one at the gate once we landed and we forced to sit on a plan that had already over an hour delayed.

almost 4 hour delay as they over booked and had to wait for 8-10 volunteers to agree to travel next day.

Old plane. No outlets for laptop or phone. Seats worn out. Area around seat dirty.

I loved the flight and the crew. It was comfortable and smooth.

The crew was openly hostile and condescending to the customers. They spent the majority of that time in the rear talking and seemed really agitated when people asked questions. I heard five different people told that the information they requested was in the handout or safety brief.

ticketing issues caused many customers to have to go back to check in after waiting in security, then go through security line again.

My previous flight was late and did not connect properly. The gate was closed and I missed this flight.

delayed delayed delayed. was supposed to have a 2 hour layover and very nearly missed my connection.

The agents at the gate were rude. The stwards were pleasant. The seats were comfortable. The tray table had crumbs on it. A passenger talked constantlt and very loudly for the entire flight annoying many passengers. The stewards did not ask her to speak in a lower voice but my travel partner did.

Despite a bumpy flight the pilot was great. The rest of the crew on the other hand couldn’t care less if a passenger would colapse and die. Horrible service, robot like, lifeless…

No service due to turbulence. No entertainment on this type of aircraft. But nice old comfortable seats.

Great service, on time, professional experience. Great landing under challenging crosswind conditions at BWI. I made my connection in Charlotte despite the plane getting stuck finding a gate to park in on arrival. The only glitch -- the Airbus 320 from CLT to BWI was quite comfortable, but the larger 321 from Logan to Charlotte had minimal leg/knee room. I get that it's a high volume route but dang, couldn't even open my laptop it was so tight

It was only a 50-minute flight from CLT to SAV. I could not get wifi in CRJ 900 plane,

American always delays flight so it stressful getting the next connection

Flight ght was on time, staff excellent and plane was very clean.

Uncomfortable plane, no entertainment and to board they had us standing in a line for over 20-30 minutes

No frills, limited comfort, no food, no entertainment, but fine

You get what you pay for. At least they spend money on getting a crew with awesome customer service skills. Carousel was horrible. Waited over an hour for luggage. Mothers were there with young babies. Only one baggage handler was working the carousels. The flight could have been good had we not had this horribly long, exhausting wait twice on one trip.

Unnecessary announcements through out flight. WiFi on plane is terrible and overpriced

Cancelled my flight last minute and had to end up driving to Texas from Atlanta last minute. I’m going to miss another day of work, drive back to Atlanta , in my own car and spirit doesn’t want to refund the money. First time I tried flying anyone else but delta and I get ripped off . And I had. To pay for seats for a flight that didn’t happen. Usually you could say you get what you pay for but in this case, didn’t get anything and paid for everything never flying spirit again, or even attempting it or thinking about it.

Arrogant lady acting up at check in using fowl language and no one contacted police or security

Was not able to board the flight due to a horrible policy that I needed to be at the gate 1 hour before departure. I lost money on this and the connecting flight due to having to book on another airline. I was flying to Florida for my mother's cancer surgery in the afternoon.

I was charged $99 for a carryon on the 4th out of 4 flights only. It was placed under the seat just like the other times. Ridiculous.

Bad, my flight was delayed several hours. I was suppose to leave at 6:25pm, did not end up leaving till almost 11:00pm.

It was miserable! A week after we booked a non stop round trip ticket Atl-LasVegas, we were told that our non stop return flight from Las Vegas to Atl had been changed to a one stop flight through Fort Lauderdale, without any reason or explanation. When we got to the Las Vegas airport to catch our now 1:16pm flight to Fort Lauderdale, the flight was delayed until 5:30pm, which made our connexion at Fort Lauderdale impossible to catch. When we got to Fort Lauderdale, we ran to the gate where our flight to Atl was, hoping to catch it, even though we only had 7 minutes before take off time. To our dismay, we get there and see a large amount of people complaining in front of the gate because the flight had been delayed due to lack of personnel! We then had to wait another couple of hours to finally take off from Fort Lauderdale. We got to Atl at 5:30 in the morning instead of 11:30. In the meantime, my luggage was also lost, so I had to wait until the next day to get my suitcase back. My husband also lost a day at work because of the delay. We will NEVER fly Spirit again!!

We got back to Atlanta in two hours. Was able to get to work just 30 minutes later than I thought.