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No air in the middle rows. Had a hard time breathing. Was dying of heat.

Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around

Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.

It was a good experience, the flight was a little too long & the food was ok

Check in of my luggage which needed to be paid for was excellent. Thanks to Nora

As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.

This airline is full of junk fees. After paying to get my kids to sit with me, we were asked at the gate to check in our roller bags and pay $40 for each one. Peruvian passengers all took their roller bag in the plane. I don’t appreciate airlines who spot the gringos to tax them more.

good service from crew. Before the would have an option between cookies or nuts as snacks.. Now, there are only cookies. too bad. People who can not have sugar don't have a choice.

Service and food are good. However, main cabin with the extra cost one pays could be better. I don't see any difference with the rest of the seats in the regular category. The seats are too close to the ones in front. For short flights it is Ok, but for long ones there should be more space.

Fast check in, easy to navigate, crew were very good, the plane was delayed due to a previous flight and I found the cleanliness a little lacking but overall it was fine

I like the team but I don't like the food you provided with money. I want free food and free water.

I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!

Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal

Overall not great . We had a 4 four hour plus delay on returning and communication about the changes was poor . No updates were given on the website or by e-mail . We subsequently missed a connection , were our on a later flight and then missed all public transport for our onward journey home. Needed to hire a car at some expense . One member if staff was rude at the gate

I called prior to flying to confirm our baggage allowance which was 5 bags. On our outbound flight thee were no problems. On the return flight we were charged for each bag totaling $400! We are working with customer service to resolve the issue.

Late boarding. Delayed departure leading to rushed connection at Madrid Barajas. Not necessarily Iberia's fault but delay loading cargo didn't help.

I needed assistance and the staff at the airport and crew were very helpful and polite