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The boarding at both ends good, the seats were a tad hard for any long flight, but okay for short haul, 2A and 2B had good leg room. On the return flight we landed at terminal 2 as opposed to where we should have land at terminal 1, so we had a bit of a wait for a bus, which delayed the onward journey. But all in all a good flight.

The flight was okay, seats slightly more comfortable than Easy jet, but wouldn’t want to fly much more than 3.5 hours in those seats, hard and uncomfortable for further journeys. Boarding was okay, never eat or drink on Eco airlines, food not good and expensive for what you get. But it is what it is, and for the price one can not really complain.

Excellent outbound flight to Arrecife on a new very clean Airbus with great flight crew. Flight was only delayed around 10-15 mins and boarding was very good. Comms from pilots and crew was very welcoming and excellent throughout flight.

Flight was ok with a great landing. What could have been better would have been sitting away from the lady behind me who was coughing and sneezing all through the flight. I have been ill with a very bad cold ever since and can only put it down to being sat in front of that lady!

I liked boarding the crew were excellent but the seats are too close together for such a long flight.

The seats could be better as they’re not very comfortable and the arms would be better padded. Only place we found to fill our water bottles was at the Castle Rock bar who had one small sticker on one pillar saying they would refill your bottles with tap water for free! Need some/more refill stations around the departure area.

Boarding went well, seats could have been a little more comfortable

Great flight from malta airport, all on time & no delays, Birmingham Airport a little confusing with the ongoing upgrades!

The plane was late in so we were late leaving. The plane had been cleaned and was tidy, the staff were welcoming. Our standard seat had good legroom but after an hour or so of sitting, the Seat started to feel uncomfortable. We didn’t have any food so can’t comment on that and there was no entertainment available. We did buy some duty-free goods and the prices are good. We made up the lost time and landed slightly early.

Nice seats with matching colour coded seat belts to make it easy to identify the correct two parts.

On the flight back the seats where very uncomfortable, they where so bad that my back started to hurt after the first 2 hours. I can sit in a wooden chair for 2 hours. But these where just horrible, it just shows how cheap the airline has become. And the cabin was heated all those people in a heated cabin during a night flight. It was clear the climate control was not working. To top that off you are not even offered a glass of water, these people are animals.

We purchased a Go First Pass for 10 Euros each so we could board first, but everyone was able to board at the same time so we wasted 20 Euros. The flight left ab out 15 minutes late and was not allowed to land at Healthrow so we had to circle Heathrow for about 45 minutes. This caused us to almost miss our flight from Heathrow to Atlanta.

Severely delayed with no notice. Could have arrived at the airport hours later had we been informed of the delay

Once the boarding sign went on and all passengers gathered in line, we were left waiting standing up for almost an hour because there was a delay.

It would be nice to have vegan options for meals. The entertainment was not working on the the way to Austria. It was only available near the end of flight to Canada. The service was excellent.

Flight was delayed by approx 1 hour. The boarding process and the flight itself were very good, slightly tight squeeze for my legs but overall happy.

The business class layout on this plane is tightly packed and atrocious with no sense of privacy.

Flight was meant to leave at 8:30pm but there was a 2 hour delay 😞

Airmalta does not include meals in their flights and neither offers entertainment.

Never flown with LH before so all in all wasba good experience. Also good to know that approx 24hrs prior the flight opens up for being able to organise the seating free.

It was a short flight, no real service (which is okay). Very bumpy because of weather.

I'm Canaadian. I hate Air Canada. I used to give them a pass on their international service. No longer, They suck across the board now! Old planes, exhausted staff bad food and shitty entertainment. Your seats need reupholstered! Start with that...

Good experience. Food was great and passengers helped rearrange seats so our family could be seated together

Great flight. Left on time, not very crowded. Quiet and the right temperature.

No eye patches , socks given out for overnight flight! The snack on the short haul was a cube of chocolate! The seat was uncomfortable for a long haul - not enough cushioning!

I paid a lot of money for seat selection and was miserable for flight duration

Lufthansa lost our luggage. After a lot of chasing on our part we got it back. The main problem is that there was no office in Bogota to help us outside of flighttimes. The customer service phone lines had no data on our luggage. I think Lufthansa need to invest in managing communications over lost luggage or this will end with everyone taking more luggage out of hold.

Very good service. One of my journey was by bus. But they advised by plane. Wrong information

It was good. Nice entertainment selection to keep me busy for the timeframe I wasn't sleeping. Professional, courteous and attentive crew.

The trip itself was good. I have given only good as rating, because my first flight has been cancelled by a different airline and that caused disruption in my trip. I spent over ten hours in Luton airport and that caused me high tiredness, sickness, because of the very early initial trip. easyJet staff has been professional and friendly.

Very pleasant crew, working hard on a full plane. Delay by a broken seat. However crew made back 60% of the delay.

Delayed and then further delayed with no announcement made so that all the passengers (who were standing in the jetty) could hear. We stood there for well over 20 minutes. We were further delayed through weather but no one explained that to us until the pilot made an announcement when finally on board

easyJet need to ensure that whether pre-booking seats or not children aren’t split from their parents the crew spent the majority of boarding asking passengers to move to accommodate two families. Surely the system identifies minors on a booking !!!!! It was all very frustrating to watch and caused delays which I’m sure cost easyJet more in the long run rather that automatically allocating families with minors seats together automatically.

Not great! Rude staff in London and the worse baggage reclaim I’ve ever seen. Great staff in flight but doubt I’ll fly with them again

Staff had been really impolite at the boarding area and for both ways charged high extra fees without a reason. For the check-in luggage which was measured 3.5 kg and was confirmed by the stuff to cost 40 € , 60 Euros had been purchased from our credit card. When confronted staff did call us both liars and claimed to never have announced anything. Flight back , when not wanting to press a backpack in a measuring metal instead of hand measuring , staff got angry that one did not follow her order, which was than escalated by the team. Although carrying a baby anyways staff did not offer any help in the unreasonable process and than charged again extra money. Cabine crew has been friendly but this experience LL lead to not booking easy jet at all in the future. Check in process in Edinburgh anyways chaotic,to the family check-in and disabled check-in everybody else was guided for check in process, so people just getting in between each other, not possible to monitor your own stuff.

As you would expect from a budget airline Left and arrived on time, no frills, not even a glass of water offered But you get what you pay for

I had an emergency escape seat. The attendant gave the extrA briefing to my side of the aisle but didnt direct it at all to the other where my wife was sitting

Boarding great. Didn’t eat or drink so can not comment.

Total jobs worths over carry on bags, charged £96 extra for bags that were clearly hand luggage

What can you say Ryanair get you there,no frills Not so cheap anymore ..... but what is now days! Would use again as always. Good flight times for us.

Very unpleasant staff, disgusting service, ignoring requests, refusal to help

Late again rude staff at gate bullying passengers made us stand in the cold 3degrees for 40 mins before they let us board

The usual average Ryanair flight, but we landed 20 min before due time, which was very good.

Enjoyed our flight with Ryanair to Arrecife. Flight boarded pretty much on time, crew were welcoming and very good. Generally good for a frequent low cost flight, Seats could however have been more comfortable.

I wouldn't like to fly with them anymore, I don't like their service, you can hardly take carry-on luggage because they charge you for everything, you can't ask for a glass of water, and the flight attendant tells you that they don't have any, that you have to Paying 3 euros for a bottle of water horrible, I don't recommend it, and they don't have anything low cost, because the plane ticket may not be expensive but what they charge you later for the rest, the flight becomes more expensive, it's the only airline that I don't like it so far, and I traveled a lot.

Staff were friendly and flight was on time. Free drink and snacks would have been appreciated.

The boarding process was fast and easy , but the airport sign was not up on the board, so it was hard to know the correct gate , on the airplane there was NO Snacks and NO water …. Everything needs to be purchase …. It’s not worthy for the price we paid !

Booked through you used Kiwi who did not complete checking in until 24 hrs before departure when the check in was available 48 hrs before hence we sat separately. I will not be using you again.

No point in paying for priority boarding since we were all in the same long queue immediate after the gate