1. If the price drops after I've booked, will I be refunded?
You should contact the online travel agency or airline from which you booked to see if you are entitled to a partial refund (hint: check your credit card statement to find the name of the provider you booked through).
2. What are Hacker Fares?
Our Website looks for better return trip deals by combining two tickets issued by different airlines for each
direction of travel. Because two tickets will be issued, different rules and policies (for example, for baggage fees, change fees, and refunds) may apply in each direction. Any changes made to one of your tickets will not affect the other ticket (for example, if your initial flight is cancelled by either you or the airline, the other airline with which you booked your return flight is not obligated to issue a refund or change your itinerary). You are responsible for complying with each airline's terms and conditions, which may differ (for example, check-in times and limits on baggage size/weight). Please carefully review the details of each airline's contract before booking, and ensure that you complete the booking requirements for both tickets. Because fares change frequently, please check that both of the listed fares are still available before proceeding with your bookings. If you are travelling internationally, you may need to provide proof that you have a return flight at check in and at immigration. You may want to print both of your e-ticket confirmations before starting travel.
3. Why doesn’t the price on the provider website match the price on KAYAK?
KAYAK searches across hundreds of travel sites at once to get you the most accurate results possible. On occasion, problems arise in the price & availability data we obtain from the travel sites. Availability changes, prices change, etc. We employ patent-pending technology to help continually improve data accuracy. We believe this is one of our key secrets that make our flight search technology superior. If you encounter an inaccurate price please let us know so we can get to work on addressing the underlying issue asap!
Report inaccurate flight, hotel, or car prices.