Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
Boarding good. Seats uncomfortable when lie flat. Food was awful. Tasted stale and chicken was dry. No live tv or flight map. Had to pay for internet.
There's no inflight entertainment, plane was old, power USB didn't work
The crew was very attentive and kept busy serving a variety of treats!
When bussing people to/from the gate, don't pack everyone in like a can of sardines and don't send the bus on its way if the plane isn't ready. Waited for about 40 minutes packed in this bus...both ways!
I asked for a wheelchair. I have a back health condition. I had to walk a lot
Very poor, they didn't want to attend to me until I missed my flight, my bags are missing
The beef that I reserved for my two kids and I in business class, and asked two flight attendants when boarding the plane (I was the second in) was not available.
You lost my luggage on the trip to Dublin and again on the way back, still waiting on luggage.
2 hours delay & 1 hour stuck on the plane because the airport didn’t have a bus to pick up the people. So I lost my connecting flight…. really bad situation, because the service was really bad in London.
Cabin crew needed to serve more water (fluids in general) on such a long flight.
Dublin (undefined)Ireland
Port of Spain (POS)Trinidad and Tobago