Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Casa Inn Hotel Acapulco

Ave Costera Miguel Aleman No 2310, 39840 Acapulco, GR, Mexico
+52 744 435 2000

£33+

Overall guest ratings

7.6/10 Good
Based on 967 reviews

Review highlights

  • 7.9
  • 7.5
  • 4.8
  • 2.2

Good to know

  • Beach nearby

Nearby

    show all

    About

    Casa Inn Hotel Acapulco features a rooftop terrace and puts you within a 15-minute drive of La Quebrada Cliffs and Bahia de Puerto Marques. Guests can take a dip in the outdoor pool or grab a bite to eat at Bellavista, which serves breakfast, lunch, and dinner. A poolside bar and a 24-hour health club are other highlights, and rooms offer up nice touches like rainfall showerheads and Select Comfort beds with premium linens.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 967 reviews
    • 7.9 "Good location."
      9.6 "96% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.6 "Hotel security was great, thought 86%."
    • 6.1 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.0 "80% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      4.9 "51% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      0.3 "For 97%, the rooms looked old."
      1.3 "87% thought the tv was sub-standard."
      4.1 "Air conditioning was criticized by 59%."
    • 2.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."

    Overall rating

    7.0 Good
    Based on 261 reviews
    • 8.0 "Location is great."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 4.5 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.9 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      1.6 "84% didn't like the uncomfortable beds."
      1.3 "87% found problems with the furniture."
      0.3 "For 97%, the rooms looked old."
      3.8 "62% said rooms were dirty."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.2 Good
    Based on 667 reviews
    • 7.5 "Good location."
      9.7 "97% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 4.9 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.4 "86% thought the tv was sub-standard."
      1.9 "81% didn't like the uncomfortable beds."
      1.7 "83% found problems with the furniture."
      0.3 "For 97%, the rooms looked old."
      4.4 "56% were disappointed with the minibar."
      1.1 "89% thought they were poorly maintained."
    • 4.5 "Not very clean."
      3.8 "Dirty pool, said 62%."
      4.2 "58% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."

    Overall rating

    6.8 Good
    Based on 38 reviews
    • 7.7 "Good service."
    • 5.1 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close