Book Ace car hires in Fort Myers

Wed 13/12
12:00
Thu 14/12
12:00
Driver's age:
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Reviews for Ace in Fort Myers

  • All reviews 100%
6.6/10 Good
Based on 150 reviews
  • 6.1
  • 6.4
  • 5.2
  • 5.8

Recent reviews

Most recent
    2.0 Mediocre
    Intermediate
    10 Dec 2017
    Fraud??
    Cons: check in was fine. Check out was dubious. I was in line and clerk asked if I was just returning car and if so just hand her the keys, which I did. I asked about the $200 security fee on my credit card and she said it would automatically be credited back. As of 24 hours later I sitll have not gotten the credit. Clerk did not inspect car nor ask about gas fill up or give me any receipt. After checking with my credit card company I was told that they have recd many complaints about this company's practices and I would have to have my credit card cancelled and a new one reissued in order to prevent possible future frauds. This has created anxiety and frustration, which should have been needless if ACE processed my check in correctly and speedily.
    10.0 Excellent
    Standard
    8 Dec 2017
    Not at the airport, but no waiting for the shuttle. Service was great.
    Pros: service (shuttle and at the counter)
    Cons: the car I reserved wasn't there because I came 4 hr. after pick up time. But they put me in a nice car for a discount.
    2.0 Mediocre
    Economy
    4 Dec 2017
    Rental at ACE Did not go well
    Pros: The price
    Cons: When I got to Ace they said they didn't have any cars. Without really explaining much they took me to another rental agency - FOX and dropped me off. The people at FOX did their best to try to match the ACE price without really having any context as to why ACE had brought me there. I ended up paying $20 more than the ACE quote. The first car at FOX didn't have a key fob that worked. They finally found a car that worked for me.
    3.2 Mediocre
    Full-size
    24 Nov 2017
    Cons: We requested a full-size sedan. When we arrived at the ACE location, they only had a mini-van. The counter associate wasn't very concerned about the fact that we did not get what we had requested. She stated that the customers with the full-size sedans did not return when expected. Apparently that issue was something that was our problem, not ACE's problem. We were told we could pay much more for an SUV, or we would have to take the van. We decided to take the van. When we went out to get into the van, there were no center seats. Only seats in the very back. As a result, our daughter was six feet behind the front seats. We could not reach her or check on her. It was very frustrating and disappointing. We will not be renting from ACE again.

Where can I find Ace hire cars in Fort Myers?

14500 Global Parkway, Ace car hire

Address

14500 Global Parkway

Phone

+1 239 768 2060
Ace