Overview

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Santa Marina Hotel
Best Service Friendliness

Kapetanaki Street 4, Agios Nikolaos (Crete), Greece
+30 284 102 6261

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+30 284 102 6261

Overall guest ratings

8.0/10 Good
Based on 599 reviews

Review highlights

  • 8.9
  • 8.5
  • 8.1
  • 5.2

Good to know

  • Wonderful housekeeping

Nearby

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    About

    Bring the kids when you stay at Santa Marina Hotel in Agios Nikolaos and they can enjoy the free kids' club. Guests can indulge in massages, and Main restaurant serves breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms offer conveniences like sofa beds and refrigerators.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 599 reviews
    • 8.9 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% liked the proximity to shopping."
    • 8.5 "Very good internet connection."
      7.3 "73% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "Housekeeping was great, according to 74%."
      10.0 "100% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      10.0 "Management was excellent, said 100%."
      10.0 "Lovely bar service, according to 100%."
    • 7.9 "Tasty food."
      8.8 "88% loved the menu selection."
      8.3 "Salads were tasty, according to 83%."
      10.0 "100% enjoyed the vegetable dishes."
      9.0 "90% enjoyed the side dishes."
    • 7.8 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.2 "Only 52% thought the furniture was functional."
    • 4.5 "Pool is below average."
    • 4.0 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      0.0 "100% criticized the plain hotel."
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    Overall rating

    7.3 Good
    Based on 455 reviews
    • 9.0 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Good value."
      10.0 "100% thought it was a great value."
    • 8.3 "Very good internet connection."
      10.0 "100% thought it was a great value."
    • 7.6 "Good breakfast."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.3 "Housekeeping was great, according to 73%."
      8.7 "87% found the restaurant service to be one of the best."
    • 6.7 "Average cleanliness."
    • 4.7 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      2.2 "Air conditioning was criticized by 78%."
    • 4.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.2 "For 68%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      2.3 "77% thought they were poorly maintained."
    • 4.5 "Pool is below average."
    • 4.0 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 71 reviews
    • 8.9 "Beach is lovely."
    • 8.7 "Location is great."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.2 "Good value."
    • 8.0 "Food is delicious."
    • 5.4 "Rooms are ok."
    • 4.8 "Not very comfortable."
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    Overall rating

    8.2 Excellent
    Based on 71 reviews
    • 9.0 "Terrific location."
    • 8.7 "Very good internet connection."
    • 8.2 "Good value."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 5.2 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Wonderful housekeeping"
    data provided by TrustYou

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