Overview

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The Kiroro, a Tribute Portfolio Hotel, Hokkaido

128-1 Aza-Tokiwa, Akaigawa-mura, Akaigawa 046-0593, Japan
+81 135 347 111

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+81 135 347 111

Overall guest ratings

7.8/10 Good
Based on 765 reviews

Review highlights

  • 8.5
  • 8.3
  • 6.5
  • 6.4

Good to know

  • Good shuttle service
  • Professional service
  • Friendly atmosphere
  • Spacious rooms

Nearby

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    About

    The Kiroro, Hokkaido is exceptionally positioned to take advantage of the area’s abundant snowfall as well as its quality of powder. Our proximity to ski slopes makes it easy to access 21 courses, eight lifts, and a gondola. Our destination can be appreciated not only for winter sports but also for year-round activities and events. Go sightseeing on a buggy or cycling trip, pick fruit at an orchard, or tour the nearby whisky factory. There are plenty of ways to enjoy the local culture, including highly popular fireworks displays. The resort is approximately 40 minutes from the city of Otaru and 60 minutes from Sapporo. New Chitose Airport (CTS) is a 90-minute drive away. The resort comprises 282 guest rooms and suites that are distinguished by upscale amenities and refined service. In addition to its convenient ski-in, ski-out capability, our Hokkaido resort complex comprises a range of facilities, including a hot spring, an indoor pool, and a market. Some facilities are not available year-round. Inviting restaurants serve authentic Italian and Western cuisines, with both à la carte dishes and buffet options, while the bar offers an extensive drink menu. The Kiroro, Hokkaido is an ideal destination for meetings, incentive trips, exhibitions, and company conferences. The resort is also well equipped to host corporate weekends and team-building events.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Game room
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free ski shuttle
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 765 reviews
    • 8.5 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      8.4 "84% said the beds were comfortable."
    • 8.3 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.4 "84% said the beds were comfortable."
    • 8.1 "Vibe was good."
      8.0 "80% enjoyed the friendly atmosphere."
      8.8 "88% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 7.7 "Good breakfast."
      8.8 "88% were happy with the price of the breakfast."
    • 7.7 "Good amenities."
      7.4 "74% thought the building was wonderful."
      8.1 "81% found the grounds to be nice."
    • 6.5 "Location is acceptable."
      6.0 "Parking was ok, according to 60%."
    • 6.4 "Service is ok."
      5.5 "55% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      5.0 "Only 50% were satisfied with the booking process."
    • 5.4 "Average value."
    • 5.2 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.7 "Desserts were ok, said 57%."
      5.0 "Side dishes were satisfying, according to only 50%."
    • 5.0 "Bar is ok."
      5.0 "Alcoholic drinks were not bad, according to 50%."
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    Overall rating

    7.7 Good
    Based on 229 reviews
    • 8.7 "Rooms are great."
      9.4 "94% thought rooms were spacious."
      9.8 "98% thought the view was good."
    • 8.6 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.9 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 7.8 "Good vibe."
      7.5 "75% enjoyed the friendly atmosphere."
    • 7.5 "Good breakfast."
    • 6.3 "Location is acceptable."
    • 5.9 "Service is ok."
    • 5.4 "Average value."
    • 4.9 "Disappointing food."
      1.3 "The price was too high for 87%."
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    Overall rating

    7.9 Good
    Based on 474 reviews
    • 8.7 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 8.1 "Rooms are great."
      9.5 "95% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      9.8 "98% thought the view was good."
    • 8.0 "Vibe was good."
      7.9 "79% enjoyed the friendly atmosphere."
    • 7.5 "Good breakfast."
    • 6.3 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 6.0 "Location is acceptable."
    • 5.2 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    7.8 Good
    Based on 61 reviews
    • 8.5 "Comfort level is high."
    • 8.4 "Rooms are great."
    • 7.9 "Good vibe."
    • 7.8 "Good amenities."
    • 6.5 "Service is ok."
    • 5.9 "Average value."
    • 5.2 "Food is average."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good shuttle service"
    "Professional service"
    "Friendly atmosphere"
    "Spacious rooms"
    data provided by TrustYou

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