Overview

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Al Cielo Hotel

Carr Cancun Chetumal, KM 118, Akumal, QR, Mexico
+52 984 840 9181

£404+

Overall guest ratings

8.8/10 Excellent
Based on 98 reviews

Review highlights

  • 9.7
  • 9.7
  • 8.9
  • 6.9

Good to know

  • Very quiet
  • Friendly service
  • Beach nearby

Nearby

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    About

    Putting you within a 10-minute drive of Xpu-ha Beach, Al Cielo Hotel features a rooftop terrace and offers an airport shuttle (available on request) for MXN 1800 per vehicle. You can indulge in deep-tissue massages, facials, or reflexology, and grab a bite to eat at Al Cielo Restaurant, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Nice touches like rainfall showerheads and memory foam beds with Egyptian cotton sheets are offered up in all rooms.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 98 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Vibe was good."
    • 8.6 "Beach is lovely."
    • 8.3 "Comfort level is high."
      8.9 "89% thought it was pleasantly quiet."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.3 "Value below average."
      0.0 "The price was too high for 100%."
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    Overall rating

    8.8 Excellent
    Based on 80 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Vibe was good."
    • 8.6 "Beach is lovely."
    • 8.6 "Comfort level is high."
    • 6.8 "Rooms are ok."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.2 "Terrible value."
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    Overall rating

    9.2 Excellent
    Based on 17 reviews
    • 9.8 "World class service."
    • 9.8 "Terrific location."
    • 8.8 "Beach is lovely."
    • 7.9 "Tasty food."
    Good to know
    "Very quiet"
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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