Overview

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Al Cielo Hotel

Carr Cancun Chetumal, KM 118, Akumal, QR, Mexico
+52 984 873 4830

£390+

Overall guest ratings

8.9/10 Excellent
Based on 73 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.6
  • 6.8

Good to know

  • Great view
  • Friendly service
  • Very quiet

Nearby

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    About

    Putting you within a 10-minute drive of Xpu-ha Beach, Al Cielo Hotel features a rooftop terrace and offers an airport shuttle (available on request) for MXN 1800 per vehicle. You can indulge in deep-tissue massages, facials, or reflexology, and grab a bite to eat at Al Cielo Restaurant, which serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Nice touches like rainfall showerheads and memory foam beds with Egyptian cotton sheets are offered up in all rooms.

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    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Currency exchange on-site
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Coffee shop
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 73 reviews
    • 10.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 10.0 "Very comfortable."
      10.0 "100% thought it was pleasantly quiet."
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Beach is lovely."
    • 7.5 "Tasty food."
    • 6.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.3 "Value below average."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 59 reviews
    • 10.0 "Terrific location."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Beach is lovely."
    • 7.6 "Good cleanliness."
    • 7.2 "Tasty food."
    • 6.7 "Rooms are ok."
    • 4.1 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.0 "Value below average."
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    Overall rating

    9.2 Excellent
    Based on 13 reviews
    • 10.0 "Terrific location."
    • 9.7 "World class service."
    • 9.1 "Wonderful beach."
    Good to know
    "Great view"
    "Friendly service"
    "Very quiet"
    data provided by TrustYou

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