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Grand Palladium Riviera Resort & Spa

Carretera Chetumal Km 259, 5, 77710 Akumal, QR, Mexico
+52 984 877 2100


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Overall guest ratings

8.6/10 Excellent
Based on 261 reviews
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Review highlights

  • 10.0
  • 9.1
  • 7.3
  • 5.3

Good to know

  • Friendly atmosphere
  • Clean hotel facilities
  • Pleasant hotel grounds


    show all


    Located in Kantenah (Xetna), Grand Palladium Riviera Resort & Spa All Inclusive is close to Yal-ku Lagoon and Taj Mahal Cenote. This 4-star resort is within the vicinity of Half Moon Bay and Xpu-ha Beach.


    Make yourself at home in one of the 324 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.


    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 9 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 14 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 20 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kantenah? This resort has 16415 square feet (1525 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

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    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Laundry facilities
    • Laundry service
    • Child pool
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 261 reviews
    • 10.0 "Excellent pool."
    • 9.1 "Excellent wellness & sports facilities."
    • 7.3 "Good service."
    • 7.3 "Good location."
    • 7.2 "Tasty food."
    • 5.3 "Rooms are ok."
    • 4.0 "Bar is not good."
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    Overall rating

    8.3 Excellent
    Based on 130 reviews
    • 8.1 "Amenities are good."
      8.7 "87% found the grounds to be nice."
      7.6 "76% thought the building was wonderful."
    • 7.6 "Internet works."
    • 7.0 "Tasty food."
    • 7.0 "Good service."
    • 7.0 "Good location."
    • 5.9 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."

    Overall rating

    8.8 Excellent
    Based on 130 reviews
    • 10.0 "Excellent pool."
    • 7.6 "Good service."
    • 7.4 "Good location."
    • 7.2 "Tasty food."
    • 6.7 "Average cleanliness."
    • 5.4 "Rooms are ok."
    Good to know
    "Friendly atmosphere"
    "Clean hotel facilities"
    "Pleasant hotel grounds"
    data provided by TrustYou

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