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Grand Sirenis Riviera Maya Resort & Spa

Zona Costera K256, 77710 Akumal, QR, Mexico
+52 984 875 1700


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Overall guest ratings

8.3/10 Excellent
Based on 483 reviews
See all reviews

Review highlights

  • 10.0
  • 8.0
  • 8.0
  • 5.0

Good to know

  • Good beach sports
  • Spacious rooms
  • Pleasant hotel grounds


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    When you stay at Grand Sirenis Riviera Maya All Inclusive in Akumal, you'll be near the bay and close to Yal-ku Lagoon and Akumal Beach. This 4-star resort is within close proximity of Half Moon Bay and Akumal Ecological Center.


    Make yourself at home in one of the 955 air-conditioned rooms featuring private spa tubs. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's dining establishments, which include 10 restaurants and a coffee shop/café. Quench your thirst with your favorite drink at a beach bar. A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and multilingual staff. Planning an event in Akumal? This resort has 5033 square feet (468 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.

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    • Babysitting or child care
    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Room service
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Private beach
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Casino
    • Child pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Steam room
    • Wedding services
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    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 483 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.0 "Food is delicious."
    • 8.0 "Great service."
    • 7.7 "Good location."
    • 7.4 "Good beach."
    • 5.0 "Rooms are ok."
    • 4.7 "Value below average."
    • 1.4 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    Based on 391 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
    • 7.9 "Good location."
      9.2 "92% appreciated the closeness to the beach."
    • 7.4 "Good amenities."
      9.0 "90% found the grounds to be nice."
    • 7.3 "Good beach."
      7.9 "Beach sports facilities are great, according to 79%."
    • 4.6 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      2.9 "For 71%, the rooms looked old."
      3.7 "63% didn't like the uncomfortable beds."
      2.5 "75% found problems with the furniture."
      2.5 "75% had problems with the shower."
    • 4.2 "Value below average."
      1.8 "82% thought it was overpriced."
    • 1.5 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    Based on 91 reviews
    • 7.9 "Tasty food."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good location."
    • 7.0 "Good beach."
      7.5 "Beach sports facilities are great, according to 75%."
    • 4.8 "Rooms are not good."
    • 4.3 "Value below average."
      1.4 "86% thought it was overpriced."
    • 1.2 "Disappointing internet connection."
      1.4 "86% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good beach sports"
    "Spacious rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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