Overview

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Hilton Al Ain

Al Sarooj District Po Box 1333 Sarouj Street, Al Ain, United Arab Emirates
+971 3768 6666

£59+

Overall guest ratings

7.6/10 Good
Based on 2,201 reviews

Review highlights

  • 8.3
  • 8.0
  • 5.3
  • 5.2

Good to know

  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Set in a beautiful Arabian Gulf oasis, Hilton Al Ain hotel is a peaceful retreat in the vibrant Garden City of Al Ain. The convenient 60-minute drive from Dubai and 90-minute drive from Abu Dhabi make it the perfect venue for leisure and business travelers. Its rooms offer wireless or wired internet access, large or French balconies and lovely mountain, pool or garden views, depending on the room’s location. Complimentary WIFI internet access is available in the lobby area and Palm Court Café. Choose a diversity of culinary options that range from Mexican cuisine and Italian delicacies, to a Japanese restaurant and an open-air Arabic café. This Al Ain hotel is ready to host business meetings, social gatherings, weddings and conventions for up to 650 people thanks to its 1,070 sq. meters of event space distributed among four versatile meeting rooms and the large Oasis Ballroom. Hiltonia Resort and Aquatic club features three swimming pools, one water slide, tennis courts, indoor squash courts, a whirlpool, sauna, fully equipped gym and massage rooms.

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Steam room
    • Storage available
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 2,201 reviews
    • 8.3 "Breakfast is good."
    • 8.0 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.7 "Management was excellent, said 77%."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "Good location."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
    • 7.2 "Good pool."
    • 5.9 "Average amenities."
    • 5.3 "Average value."
      5.5 "55% thought it was adequately priced."
      5.7 "The price was ok for 57%."
    • 5.2 "Internet is average."
      5.5 "55% thought it was adequately priced."
    • 4.9 "Not very comfortable."
      4.6 "54% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      0.7 "93% criticized the small bathroom."
    • 4.6 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      4.6 "54% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      2.3 "77% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
      1.8 "Air conditioning was criticized by 82%."
      2.9 "71% were disappointed with the minibar."
      0.7 "93% criticized the small bathroom."
      0.4 "96% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 704 reviews
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.3 "Location is great."
    • 8.1 "Breakfast is good."
    • 7.2 "Good pool."
    • 5.6 "Average amenities."
    • 5.3 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.2 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.3 "Only 63% said rooms were clean enough."
    • 5.2 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 2.7 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 1,276 reviews
    • 8.5 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.3 "Good pool."
    • 5.9 "Average amenities."
    • 4.8 "Value below average."
    • 4.8 "Internet is poor."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      2.9 "71% thought it was too noisy."
    • 4.0 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      2.0 "80% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
    • 2.3 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 220 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "Good location."
    • 7.3 "Good pool."
    • 5.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.9 "Internet is poor."
      4.9 "51% said the wifi quality was bad."
    • 4.7 "Not very comfortable."
    • 4.7 "Value below average."
    • 4.1 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
    • 2.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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