Overview

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Hotel Ciudad De Alcalá

Canovas del Castillo, 28807 Alcalá de Henares, Madrid, Spain
+34 918 824 745

£35+

Overall guest ratings

7.3/10 Good
Based on 574 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.0
  • 3.9

Good to know

  • Near city centre
  • Affordable parking
  • Train station is close

Nearby

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    About

    Located in the heart of Alcala de Henares, this hotel is within a 10-minute walk of Palacio Laredo, Teatro Salon Cervantes, and University of Alcala. Colegio de San Ildefonso and Plaza Cervantes are also within 10 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 571 reviews
    • 9.3 "Terrific location."
      8.3 "Great parking, according to 83%."
      10.0 "100% thought parking was inexpensive."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Excellent value."
    • 8.2 "Breakfast is good."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 4.0 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.8 "52% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      0.8 "Air conditioning was criticized by 92%."
      0.0 "100% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 3.2 "Food is inedible."
    • 3.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    7.4 Good
    Based on 308 reviews
    • 9.4 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      8.6 "Great parking, according to 86%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "Excellent value."
    • 8.4 "Breakfast is good."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 5.0 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      5.0 "Only 50% said rooms were big enough."
    • 4.6 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.8 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 148 reviews
    • 9.3 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Excellent value."
    • 8.2 "Breakfast is good."
    • 7.9 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 3.6 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "61% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
    • 3.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    • 1.5 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 114 reviews
    • 9.3 "Excellent value."
    • 9.2 "Terrific location."
      8.1 "Great parking, according to 81%."
    • 7.3 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 4.0 "Rooms are not good."
    • 3.9 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Near city centre"
    "Affordable parking"
    "Train station is close"
    data provided by TrustYou

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