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the room was above average in size. the lobby was very clean and welcoming. the staff was friendly and cooperative. the carpet was sticky, had to keep my shoes on. the tv didn't work, there were rolling lines across the screen. the coffee pot didn't work. emptied the styrofoam cup holding the cream and sugar so i could get a sip of tap water, a roach ran out of the cup when emptied. the shower is set so that the water gets no hotter than luke warm, but there's an abundance of it. looking out of the window, i was able to look directly into the neighbors window and had to keep that in mind during the stay so that i wasn't seen when changing.
Found the hotel to be a good value for the money. The lobby and commons areas were clean and staff was friendly. The rooms were large and appeared to be well maintained. We utilized the kitchen inside our room and found it to be quite a "perk" during our 4 day stay. I thought the location was convenient for our excursions to Port Aransas, Corpus, and Rockport as well as the local restaurants and grocery stores. The bathroom plumbing fixtures were terrible. Hard to turn on and adjust the water temperature of the bath / shower.
Everything we needed to get to was within 10 miles. Very easy to access waterfront as well. Woke up to a couple cockroaches in our room...
kitchen couldn't find my reservation. even though i was sent a form to fill out for early check in, and filled it out the night before, they wouldn't let me check in till 3pm. no help with luggage had to make 3 trips. asked for easy access was put on 3rd floor.
We arrived and they hotel was closed die to a fire. The fire had occurred 3 months prior and I had made reservations a month and a half before our trip. NO ONE notified us! However KAYAK tried to remedy the problem but the hotel they sent us to was farther from the island than we wanted to be and a much lower class place than we had booked. And the price wasn't changing. When I called back rejecting their solution they quickly took care of refunding my payment.
Location, full breakfast, staff was very friendly and professional The room was a good size, larger than your standard room but the couch had a tear in it, footprints on the wall by the bed, not properly vacuumed. It was a mediocre room in a small town so I didn't go in expecting much and wasn't disappointed.
Great valye, good amenities ,clean and grwat location Too many different front desk staff.. 2 days talked with 5 different people.
clean rooms, clean hotel, breakfast. could hear guest above walking all the time
Breakfast Location Ease of Access Dirty carpet Old Sofa w/ frayed material
Location. Breakfast. The drapes over the air conditioner should be weighted down or sewn to the liner so they don't get blown out by the a/c fan.
Location. Pool. No
The layout of the room was nice and the complimentary breakfast was alright. The convenient location right down the road from the ferry landing was really convenient. The first room we were assigned to had a bunch of black mold on the ceiling and even in the picture frames, even after moving there was mold in the mirror of our second room. The bed linens were wet and when we found out it was too late to request new.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
It was very clean...smelled wonderful...and the staff was friendly. :) The drain in both the sink and shower was not functioning properly. Water did not drain. :(
location. musty smell, lock on door work erratically and our stuff was locked from us for 2 hours. Furniture was dated. A lower rated motel next door was a better deal / better room [relatives stayed there].
The pool was ok. My room had a chemical stench in it, along with a very strong foul odor. I also could not believe a hotel like this did not have a mini fridge in the room. That chemical stench seemed like it could even be dangerous. Just a terrible experience.
Everything was clean, breakfast was good. The rooms are tight, we needed a place to set up a crib.
Very nice and clean rooms Staff did not say hello or anything when we got there just said.... 'what's your name?'
Breakfast was pretty good. The room smelled very 'musty'
Just location. The room was run down, had no microwave oven, also no mini fridge. Smell very bad and muggy. Had to leave the door open for 30min to get rid of some smell but mouse. AC was very loud making weird noises because of which me and my wife could not sleep.
Location Very small room. TV 'cable box' or whatever it was, was hard to navigate. (No joke)
Linens were clean and air conditioner worked great. Older hotel. Very little focus on guests. No extras. The smell was horrible upon arrival. The hotel is extremely dated and monies have not been invested to keep this hotel relevant to the 3 hotels directly across the street. The wi-fi didn't work and no one was able to help us. The TV didn't have channels for the kids and the guide didnt match the channels. Directions were unclear for us and for another guest, over hearing his conversation with the staff convinced me to not inquire because they were not at all helpful with this. Chose this hotel with 'free breakfast' as an addition I prefer. They offered a waffle with no butter because they ran out. They offered coffee with no creamer because they had ran out. Also offered OJ and milk. They had 2 choices of generic cereal, apples and I think they had bagels. We ate breakfast at 7 am and they were already out of product and had no intention of replenishing for the rest of the guests which had 2 more hours to eat breakfast. I will only stay here again as a LAST RESORT and only with the kids. I would be ashamed to take my wife here again. My kids are 2 and 4 and they said "this place is terrible, it has monsters." While I promote creativity I can definately see how easily they came to this conclusion.
Location - only Paint peeling in bathtub. Short in lamps causing lights to flicker or not turn on at all. Air conditioner inefficient.
I liked that as soon as I stepped in to the lobby to get my reservations for my room the hotel looked like a high end hotel. The stuff were very helpful and the rooms looked great. The swimming pool was awesome with it's water fall and a lounging area by the pool. N/A
I liked every thing from location, hotel services (even laundry room), pool, room, a quiet and relaxing place. Great place to scape and enjoy a free time.
Great hotel, great staff. Clean and comfortable. Will definitely stay again.
Wonderful staff, clean, comfy, accommodating. The bed was kind of firm, but some folks like that! Really great place!
The manager (Bridgette Rue ) gave exceptional service !
How close to the ferry to get to Port Aranas Pretty much everything. Free breakfast was donuts and cereal only. Pillows were thin as a sheet of paper. The front desk couldn't answer any question because they didn't speak very much English.
Comfortable Bed Dirty and things not kept up
The location Didn't like the fact that there were roaches all over. Also the shower was not draining properly
the front office person came to clean the room himself since he could not get in touch with cleaning crew. He did however offer to let us use the private pier that the owner of motel has. The cleanliness of the room was horrible. There was stuff left over from the previous person who stayed there. For instance scissors left on the counter, razors in the shower, toothpicks, salt shaker, and used napkins left on the table. There was food left behind in the fridge which no telling how long it had been there (sonic hot dogs and an almost empty gallon of milk). Sorry to be explicit but there was also pubic hair in the tub (maybe that's what the scissors were for). All in all the place was gross. The front counter person said he tried several times to contact the on call cleaning crew but no answer. There were a group that was partying til 3 am loud and drunk. My advice stay somewhere else.
Great if your into fishing myself and my family enjoyed the long dock that came with being a guest of Hunts Castle. Horrible customer service the cleaning crew just opened the door to my room without me responding, check out time was at 11 and they came knocking on my door at 10:59. Rooms are very outdated and not to clean.
It was clean and comfortable. Breakfast was just average.
Perfect hotels No.
I enjoyed the cozy room. Not at all.
The free breakfast was high quality and the dining facilities were cleaned and restocked often. The on-site coin laundry was a welcome surprise and came in handy with sandy suits and towels from the beach. The staff was friendly and accommodating! Seemed too chilly to use the outdoor pool in mid-March.
Poor construction, not especially clean.
Was good Locashan
Beds were comfy, a/c worked well, had a washer and dryer available, the entire hotel was clean and felt clean when we walked in and all the staff we encountered was really friendly and courteous. everything was great
We arrived at 5:30pm tired and hungry on Saturday 9/8/12. The clerk seemed surprised to see us. He said the elevator was broken and there were no rooms on the first floor. We had reserved a handicapped accessible room (I use a walker). The clerk was totally dismissive and didn't want to help us find another room. He reluctantly called the Value Inn across the street but we just decided to make the 4 hr drive home. I will never stay at a Holiday Inn Express. A pretty lobby and slick web site doesn't make up for unacceptable customer service.
The hotel was in a great location. The breakfast was impressive. Clean an comfortable. We will definitely stay here when we return. As a side note if you stay in Rockport you should definitely try Paradise Key for dinner. Great food! !
Great location; walking distance to the beach. Breakfast was fresh and had an awesome variety of healthy choices. Room was super clean.
This guest did not leave comments about this hotel.
The hotel was very clean, staff was courteous and breakfast was provided daily. Although the hotel is fairly new the carpet needs a major shampoo. You must wear socks or slippers!
Location Didn't get what I reserved, room wasnt vacuumed
There was nothing not to like. In it's category of affordable, good quality accommodation this hotel does the job very well. It is in a similar location to some other bigger name hotels and is considerably cheaper. The staff were pleasant and helpful. Some people might find the mattress a bit firm. I like a firm mattress so it was perfect for me.
Location Price The smoke coming from the room next to me. There are still smoking rooms in this hotel, although they claim it is non-smoking. I had smoke coming through the door to the room next to me. I told the office and they stated it was a smoking room next to me. Will never stay there again. Manager has not returned my calls for a credit.
The pier. The pillows were stained, one with blood. Thank goodness I took my own pillows and bedding. There was a roach that fell out of the toilet paper. The bed was worn out. There was a crack between the front door that misquitos came thru.
The location was excellent. Across the street from Aransas Bay. The hotel was quaint. Met all our needs for a week of fishing.
Convenience- had private pier- swimming pool was good. The towels were thin and over used- Bugs in the restrooms. Had a bad odor in room - They used regular flat sheets in place of fitted sheets. Rooms could most definitely use improvement.
Private peer. Restrooms had mold on shower curtain and tub. Also dirty towels and fridge smelled like fish.
The view is nice. If you fish the location is good. The bed was below average for someone with no back issues, horrid for someone like me with minor back problems. Had to move to another hotel since it wasn't likely the office would be able to run out and buy a new mattress and box springs the Friday after Thanksgiving.