Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Hôtel Diamant
Top Family Hotel

5 Place des Heros, 62000 Arras, Nord-Pas-de-Calais, France
+33 3 21 71 23 23

£59+

Overall guest ratings

8.2/10 Excellent
Based on 484 reviews

Review highlights

  • 9.7
  • 9.5
  • 9.2
  • 3.9

Good to know

  • Good management
  • Wonderful sightseeing

Nearby

    show all

    About

    The Diamant hotel enjoys an outstanding location in the very heart of Arras historic center, right on the splendid Place des Héros square, the perfect place to soak up the beauty and the atmosphere of the city. Housed in a beautiful 17th Century building characteristic of Arras and the Flemish area, this charming hotel is entirely non-smoking and offers rooms featuring all modern comforts, some of which enjoying unique views over the splendid square. Guests who want to keep in touch with their friends, work and family during their stay in Arras, can use the free wireless Internet connection or the Internet point availble in the Diamant Hotel's breakfast room.

    Less show all
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Laundry service
    • Bicycle hire
    • No smoking
    • Parking
    • Storage available
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 484 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "Great parking, according to 79%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
      8.9 "89% thought the service was very professional."
    • 9.2 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 5.6 "Rooms are ok."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
      1.9 "81% didn't like the architecture."
      2.1 "79% thought the facilities needed updating."
    • 1.9 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 246 reviews
    • 9.6 "Terrific location."
      7.8 "Great parking, according to 78%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
    • 9.3 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 4.6 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.1 "For 79%, the rooms looked old."
      4.0 "60% had problems with the shower."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
    • 3.5 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.6 "64% thought it was too noisy."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 154 reviews
    • 9.7 "Terrific location."
      8.0 "Great parking, according to 80%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.4 "94% said the reception staff was great."
    • 7.0 "Nice rooms."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 1.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    7.8 Good
    Based on 82 reviews
    • 9.7 "Terrific location."
    • 9.6 "World class service."
      9.5 "95% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 5.2 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good management"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More

    Photos
    Map

    Map