Overview

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Hôtel Diamant
Top Family Hotel

5 Place des Heros, 62000 Arras, Nord-Pas-de-Calais, France
+33 3 21 71 23 23

£57+

Overall guest ratings

8.2/10 Excellent
Based on 520 reviews

Review highlights

  • 9.6
  • 9.2
  • 3.6
  • 3.4

Nearby

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    About

    The Diamant hotel enjoys an outstanding location in the very heart of Arras historic center, right on the splendid Place des Héros square, the perfect place to soak up the beauty and the atmosphere of the city. Housed in a beautiful 17th Century building characteristic of Arras and the Flemish area, this charming hotel is entirely non-smoking and offers rooms featuring all modern comforts, some of which enjoying unique views over the splendid square. Guests who want to keep in touch with their friends, work and family during their stay in Arras, can use the free wireless Internet connection or the Internet point availble in the Diamant Hotel's breakfast room.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Laundry service
    • Bicycle hire
    • No smoking
    • Parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 520 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.6 "Management was excellent, said 96%."
    • 8.9 "Food is delicious."
      10.0 "100% loved the menu selection."
    • 8.7 "Breakfast is good."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
    • 3.6 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.4 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      1.4 "86% didn't like the architecture."
      1.9 "81% thought the facilities needed updating."
    • 2.5 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 260 reviews
    • 9.5 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."
      9.7 "Management was excellent, said 97%."
    • 8.8 "Food is delicious."
    • 4.2 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.5 "75% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      2.2 "78% had problems with the shower."
    • 3.2 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      3.3 "67% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 2.6 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    9.3 Excellent
    Based on 145 reviews
    • 9.6 "Terrific location."
      7.2 "Great parking, according to 72%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
      9.5 "95% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 7.0 "Nice rooms."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 2.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."

    Overall rating

    7.7 Good
    Based on 10 reviews
    • 9.6 "Terrific location."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% said the reception staff was great."

    Overall rating

    7.7 Good
    Based on 104 reviews
    • 9.7 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 8.7 "Breakfast is good."
    • 4.9 "Rooms are not good."
      1.9 "For 81%, the rooms looked old."
      1.9 "81% said rooms were small."
    • 3.2 "Quite uncomfortable."
      1.9 "81% said rooms were small."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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