Overview

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Hôtel Diamant
Top Family Hotel

5 Place des Heros, 62000 Arras, Nord-Pas-de-Calais, France
+33 3 21 71 23 23

£68+

Overall guest ratings

8.2/10 Excellent
Based on 500 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.1
  • 4.2

Good to know

  • Good management
  • Wonderful sightseeing

Nearby

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    About

    The Diamant hotel enjoys an outstanding location in the very heart of Arras historic center, right on the splendid Place des Héros square, the perfect place to soak up the beauty and the atmosphere of the city. Housed in a beautiful 17th Century building characteristic of Arras and the Flemish area, this charming hotel is entirely non-smoking and offers rooms featuring all modern comforts, some of which enjoying unique views over the splendid square. Guests who want to keep in touch with their friends, work and family during their stay in Arras, can use the free wireless Internet connection or the Internet point availble in the Diamant Hotel's breakfast room.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Laundry service
    • Bicycle hire
    • No smoking
    • Parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 500 reviews
    • 9.6 "Terrific location."
      7.5 "Great parking, according to 75%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      8.9 "89% thought the service was very professional."
    • 9.1 "Food is to die for."
    • 8.6 "Breakfast is good."
    • 6.1 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.5 "For 55%, maintenance was acceptable."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      2.8 "72% didn't like the architecture."
      2.1 "79% thought the facilities needed updating."
    • 1.9 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 245 reviews
    • 9.5 "Terrific location."
      7.4 "Great parking, according to 74%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
    • 9.1 "Food is to die for."
    • 8.9 "Breakfast is good."
    • 5.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    9.3 Excellent
    Based on 175 reviews
    • 9.6 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "Management was excellent, said 98%."
      9.5 "95% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 7.4 "Nice rooms."
      8.3 "83% said rooms were clean."
      10.0 "100% found the kitchenette to be good."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."

    Overall rating

    7.8 Good
    Based on 80 reviews
    • 9.7 "Terrific location."
    • 9.5 "World class service."
      9.6 "96% said the reception staff was great."
      9.8 "98% found the staff to be very friendly."
    • 8.7 "Breakfast is good."
    • 5.7 "Rooms are ok."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Good management"
    "Wonderful sightseeing"
    data provided by TrustYou

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