Overview

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Crowne Plaza Resort Asheville

1 Resort Drive, Asheville, NC 28806, United States
+1 828 254 3211

£93+

Overall guest ratings

7.4/10 Good
Based on 1,124 reviews

Review highlights

  • 8.4
  • 8.1
  • 5.6
  • 5.5

Good to know

  • Pleasant entrance area

Nearby

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    About

    The Crowne Plaza® Asheville Hotel and Resort makes exploring this vibrant city even more fun, relaxing, rejuvenating and exciting.The property offers a variety of professional, recreational and family facilities to meet the needs of any business or leisure guest. We set ourselves apart from the rest with our 125-acre resort and complemintary world-class amenities. These amenities include an 8,500 sq. ft. fitness and wellness facility with group classes, saltwater lap pool, heated outdoor pool, 20 tennis courts and complimentary child care. Adelaide Spa and Salon offers a variety of massage, hair and nail treatment packages for a full-service day of pampering. Enjoy the weather and rolling hills by playing a round of golf on our 9-hole, par 34 course, or from your private balcony with a morning coffee and complimentary newspaper. For the thrill-seekers, we offer the city’s only zip line canopy tour!We provide the easiest access to all of the city’s most popular local attractions and companies because of our close proximity to the Blue Ridge Parkway, Biltmore Estate, NC Arboretum, Pisgah National Forest, UNC Asheville, the River Arts District and a number of area manufacturing and business parks. We even offer shuttle service to the Grove Arcade or Downtown Asheville for exceptional art galleries, restaurants, shops and breweries.After experiencing all that Crowne Plaza has to offer, you will be eager to revisit Asheville again and again!

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Terrace/Patio
    • Laundry facilities
    • Golf
    • Beauty salon
    • Steam room
    • Storage available
    • Indoor tennis
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,124 reviews
    • 8.4 "Great service."
      7.1 "71% said the reception staff was great."
      8.5 "85% were happy with the shuttle service."
      8.2 "82% found the restaurant service to be one of the best."
      8.9 "89% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      9.0 "90% said the concierge service was amazing."
    • 8.1 "Location is great."
      9.3 "City centre within easy reach, said 93%."
      7.5 "75% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 6.1 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.6 "Vibe was decent."
    • 5.5 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.1 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "56% thought the kitchenette was ok."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 764 reviews
    • 8.1 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 8.0 "Great service."
      8.7 "87% were happy with the shuttle service."
      8.5 "85% found the restaurant service to be one of the best."
    • 7.5 "Good breakfast."
    • 6.0 "Average value."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.0 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.7 "67% said the architecture was not spectacular."
    • 5.2 "Internet is average."
    • 5.1 "Vibe was decent."
    • 5.0 "Average comfort."
    • 4.9 "Not very clean."
      4.9 "51% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      2.1 "79% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      1.9 "For 81%, the rooms looked old."
      0.3 "97% criticized the small bathroom."
      2.0 "80% said the bathroom was dirty."
      2.1 "79% found problems with the furniture."
      1.4 "86% had problems with the shower."
      2.5 "75% thought the tv was sub-standard."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    7.7 Good
    Based on 247 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.2 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 7.6 "Good breakfast."
    • 7.0 "Good amenities."
      7.9 "79% enjoyed the lobby entrance."
      8.9 "89% found the grounds to be nice."
    • 6.2 "Average value."
    • 6.0 "Vibe was decent."
    • 5.8 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.4 "Average comfort."
    • 5.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
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    Overall rating

    7.6 Good
    Based on 56 reviews
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.4 "Good breakfast."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.6 "Vibe was decent."
    • 5.2 "Rooms are ok."

    Overall rating

    7.6 Good
    Based on 56 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.9 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.8 "Average value."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    hotel is not downtown
    beautiful setting
    zip line
    asheville nc
    downtown asheville
    nice room
    crowne plaza
    golf course
    breakfast buffet was very good
    double beds
    shuttle to downtown
    common areas
    convenient to downtown
    distance to downtown
    indoor pool
    old property
    small elevator
    held water
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